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4.3 out of 5

"Love everything except food options for kids are very limited and things tend to close super esrly " More

By a verified traveler on Fri 31 Dec 2021

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Hotel Description

4-star hotel near Union Station

Crown Center District stay

You'll be steps from Union Station and within a 10-minute walk of Hallmark Visitors Center with a stay at this Crown Center District hotel. T-Mobile Center and Kemper Museum of Contemporary Art are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 32 conference rooms, business center, and valet parking. Enjoy the gym and perks like free WiFi.

Comfy beds, WiFi

The 724 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include WiFi and 24-hour room service.

Westin, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$189* Per night/room May 26 - May 27

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Kansas City at Crown Center ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Kansas City at Crown Center

Everyone (12) Couples (2) Business (1) Family (6)
5 out of 5
Love everything except food options for kids are very limited and things tend to close super esrly

Posted by on Dec 31, 2021

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1 out of 5
They over booked the hotel and bumped me out of the room I paid for and just gave me breakfast

Posted by on Dec 12, 2021

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2 out of 5
The registration clerk lacked customer service. No greeting just what is your last name while looking down. Then when we parked our vehicle there was a jam in the machine and had to wait there 10 minutes before help came. I do not know why breakfast is not free to all guests. We are not members with you but offering this and coffee to us would have extended hospitality.

Posted by on Oct 22, 2021

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5 out of 5

Posted by on Jul 30, 2021

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4 out of 5
The hotel was very nice and very handy to everything down town

Posted by on Jul 30, 2021

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5 out of 5
Didn’t like that you were forced to pay to park ! Self or valet ..

Posted by on Jul 15, 2021

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5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 13, 2021 by Michael McFarland

Thank you for the great 5 out of 5 rating! We are glad you enjoyed your stay with us.

5 out of 5
This was a great place to stay in downtown KC! I love how central it is to everything going on. The staff is friendly, attentive, and helpful! We will definitely be returning.

Posted by on Mar 29, 2021

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Comment from Hotel Management

May 20, 2021 by Michael

Thank you for the great review! We will see you next time!

5 out of 5
Splendid location in a wonderful hotel. Hotel food was excellent. My family and I will differently be repeating this experience .. outdoor pool in the winter was the cherry on top for the kids.

Posted by on Mar 21, 2021

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5 out of 5

Posted by on Sep 7, 2020

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About the The Westin Kansas City at Crown Center

Location 1 E Pershing Rd, Kansas City, MO 64108

Property Features

As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 54149 square feet (5031 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Kansas City at Crown Center. For a fee, parking is available. This 4-star Kansas City hotel is smoke free.

  • 1 building
  • 724 guestrooms or units
  • 18 levels
  • 54149 sq ft of conference space
  • 5031 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kansas City Union Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.

One East - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 32.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Crown Center Hotel Kansas City
  • Kansas City Westin
  • The Westin Crown Hotel Kansas City
  • Westin Kansas City
  • Westin Crown Center Kansas City
  • Westin Crown Center
  • Westin Crown Center Hotel
  • Westin Kansas City Crown Center Hotel
  • Westin Kansas City Crown Center
  • The Westin Crown Center
  • The Westin Kansas City at Crown Center Hotel
  • The Westin Kansas City at Crown Center Kansas City
  • The Westin Kansas City at Crown Center Hotel Kansas City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.