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"Our bedroom was super nice and beautiful but it was very cold at night " More

By a verified traveler on Tue 19 Apr 2022

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Hotel Description

3.5-star hotel near Union Station

Country Club Plaza Area stay

Your stay at this Country Club Plaza Area hotel places you within 2 miles (3 km) of Kansas City Art Institute and University of Missouri-Kansas City. Nelson-Atkins Museum of Art and University of Kansas Medical Center are also within 2 miles (3 km).

Renovated in 2016

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 257 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include microwaves, room service, and premium bedding.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max
$135* Per night/room May 30 - May 31

Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sheraton Suites Country Club Plaza ratings based on 36 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Suites Country Club Plaza

Everyone (11) Couples (7) Family (16)
4 out of 5
Our bedroom was super nice and beautiful but it was very cold at night

Posted by on Apr 19, 2022

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Comment from Hotel Management

Apr 29, 2022 by Mo

Thank you for your review. Looking forward to have you as a guest soon. Cheers.

1 out of 5
The valet parking after the Chiefs game was ridiculous. We waited until 1:00 am to get in the hotel. There was one valet, Jesse, who did a phenomenal job in a thunderstorm parking cars as fast as he could. He deserves cutis and a raise. He also had a great attitude. They needed more people and been prepared. If they were understaffed, management should have stepped in. I’ll never stay there again.

Posted by on Oct 12, 2021

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2 out of 5
Their parking fees were misleading. The room service was disappointing. No bellboy available when we checked out. Dining menu very limited. The carpet was soaked in front of our room when we arrived. They did not service the room once ruing our 3 night stay

Posted by on Sep 28, 2021

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5 out of 5
Enjoyed our stay!

Posted by on Sep 26, 2021

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5 out of 5

Posted by on Sep 7, 2021

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4 out of 5
Location and staff are great. Rooms are a bit dated but otherwise comfortable.

Posted by on Aug 9, 2021

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5 out of 5
Property is dated but very clean. Every staff member we interacted with was phenomenal, friendly and went above and beyond to make our stay excellent.

Posted by on Jun 7, 2021

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5 out of 5
Suite environment, excellent locale, courteous staff, clean facility

Posted by on May 12, 2021

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2 out of 5
The staff were nice and professional. The hotel itself had seen better days, tired and warm. Parking garage was dark and dirty. Room had a hint of smoke.

Posted by on Mar 26, 2021

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4 out of 5
I booked my rooms (2 rooms) 3 weeks in advance and requested adjoining king suites. Upon check in I was given a double room and our friends was given a king suite but on opposite site of the hall and down the hall, not even close. How far in advance does one have to book to get your requests?? It was our birthdays so I was disappointed

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 20, 2021 by Robert J.

Anonymous, Thank you for your feedback about your stay! We do make the best attempts to accomodate requests for suite placements. Sometimes, we have to contend with room availability and business needs. It is unfortunate that your stay did not meet or exceed your expectation. Please, feel free to reach out if you have any additional concerns.

About the Sheraton Suites Country Club Plaza

Location 770 W 47th St, Kansas City, MO 64112

Property Features

Sheraton Suites Country Club Plaza offers its guests an indoor pool and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 2900 square feet (269 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Suites Country Club Plaza. For a fee, parking is available. A complete renovation of Sheraton Suites Country Club Plaza was completed in July 2016. This 3.5-star Kansas City hotel is smoke free.

  • 257 guestrooms or units
  • 18 levels
  • 2900 sq ft of conference space
  • 269 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Train station: Kansas City Union Station (5.6 km / 3.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Suites Country Club Plaza offers 257 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Sheraton Suites Country Club Plaza has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a USD .01 deposit
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the heated pool

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization on the guest's credit card for room/tax plus an amount for incidentals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Heated pool access (reservations required)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 14.95 for adults, USD 3 and USD 14.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Covered valet parking fee: USD 26 per day (in/out privileges)
  • Pet deposit: USD .01
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Suites Country Club Plaza
  • Sheraton Suites Hotel Country Plaza Club
  • Kansas City Sheraton
  • Sheraton Country Plaza Hotel Kansas City
  • Sheraton Hotel Country Plaza
  • Sheraton Kansas City
  • Sheraton Suites Country Club Plaza Hotel Kansas City
  • Sheraton Suites Country Club Plaza Hotel
  • Sheraton Kansas City
  • Kansas City Sheraton
  • Sheraton Hotel Country Plaza
  • Sheraton Country Plaza Hotel Kansas City
  • Sheraton Suites Country Club Plaza Hotel
  • Sheraton Suites Country Club Plaza Kansas City
  • Sheraton Suites Country Club Plaza Hotel Kansas City

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.