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"The carpet in rooms and halls needed shampooing, had lots of stains, otherwise clean. Had trouble finding the correct door for entry. " More

By a verified traveler on Mon 24 Oct 2022

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Hotel Description

3.5-star hotel near Busch Stadium

Heart of St. Louis

Within a 15-minute walk of this Downtown St. Louis hotel, you'll find Busch Stadium and St. Louis Union Station. Enterprise Center and Peabody Opera House are also within half a mile (1 km).

Fitness center, terrace

A gym is featured at this hotel, along with self parking. WiFi in public areas is free. Business travelers can take advantage of the express check-out.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Dec 15 - Dec 16

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Governor's)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

OYO Hotel St. Louis Downtown City Center MO ratings based on 23 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for OYO Hotel St. Louis Downtown City Center MO

Everyone (9) Couples (6) Family (7)
4 out of 5
The carpet in rooms and halls needed shampooing, had lots of stains, otherwise clean. Had trouble finding the correct door for entry.

Posted by , from CAIRO on Oct 24, 2022

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Comment from Hotel Management

Nov 7, 2022 by Ammy

Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

3 out of 5
Hotel is not well kept. Lots of broken things in the room. Dirty carpeting. Desk person not friendly.

Posted by on Oct 21, 2022

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Comment from Hotel Management

Nov 7, 2022 by Ammy

Hi, Bernard! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2 out of 5
lamp and phone were out of order. room smelled of smoke. Hallway carpeting was badly stained. Overall disappointing.

Posted by on Sep 5, 2022

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Comment from Hotel Management

Sep 11, 2022 by Ammy

Apologies for the problems you had faced, Eric! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

5 out of 5
:)

Posted by on Aug 13, 2022

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5 out of 5
The room had a lot of space. Within walking distance of the Arch.

Posted by on Aug 7, 2022

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Comment from Hotel Management

Aug 19, 2022 by Ammy

Hi, Douglas! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

1 out of 5
Worst hotel I’ve ever stayed in dated furniture, room was half clean staff was rude

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 29, 2022 by Simon

Hi, Mark! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

5 out of 5

Posted by , from Fort Madison on May 9, 2022

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3 out of 5
The location was nice.had dirty sheets and the toilet was plugged up and for a non smoking room it stinked .I didn't like having to pay 25.00 for parking while we were staying there.and no one said we had to have a 100.00 for a deposit yes we got it back but the point is we were not told about it

Posted by on May 2, 2022

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Comment from Hotel Management

May 3, 2022 by Ammy

Apologies for the problems you had faced, Wayne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

5 out of 5

Posted by on Apr 25, 2022

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5 out of 5
To hotel is so very quiet. You can actually hear a pin drop. I have been to many hotel is my time, but this is by far one of the best.

Posted by , from LENOIR CITY on Apr 22, 2022

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Comment from Hotel Management

May 6, 2022 by Ammy

Thank you for your appreciation, Daniel! We hope to give you a consistent service every time. Regards, Amelia.

About the OYO Hotel St. Louis Downtown City Center MO

Location 400 S 14th St, St. Louis, MO 63103

Property Features

As a guest of OYO Hotel St. Louis Downtown City Center MO, you'll find a fitness center, a terrace, and a vending machine. Public spaces have free WiFi. The business-friendly OYO Hotel St. Louis Downtown City Center MO also features express check-out, a front desk safe, and an ATM. Parking is available for a fee. This 3.5-star St. Louis hotel is smoke free.

  • 288 guestrooms or units
  • 13 levels
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: St. Louis Gateway Station (0.4 km / 0.3 mi)
  • Metro station: Stadium Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

OYO Hotel St. Louis Downtown City Center MO offers 288 accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion St. Louis
  • Red Lion
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion St. Louis
  • Hotel Red Lion Hotel St. Louis St. Louis
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.