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"Beautiful hotel, rooms were very clean. Enjoyed the pool. The staff ( Rhonda) helped us so much with everything we needed. An it was a lot " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3.5-star hotel in Downtown St. Louis

Heart of St. Louis

At this Downtown St. Louis hotel, you'll be within a 5-minute walk of Mississippi River and Enterprise Center. Peabody Opera House and St. Louis City Hall are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a communal living room are also offered.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 288 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, video-game consoles, and hair dryers.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$91* Per night/room Nov 21 - Nov 22

Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Governor's)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

OYO Hotel St. Louis Downtown City Center MO ratings based on 43 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for OYO Hotel St. Louis Downtown City Center MO

Everyone (14) Couples (9) Family (20)
5 out of 5
Beautiful hotel, rooms were very clean. Enjoyed the pool. The staff ( Rhonda) helped us so much with everything we needed. An it was a lot

Posted by , from Osceola on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Ammy

Hi, Katherine! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4 out of 5
The staff was friendly and efficient. It was nice to be able to park, however I didn't really know there would be a $25 fee each night (it may have been in the fine print, I'm not sure). The hotel (my room was a bit run down, and they really should change out the sofa), but the room was clean. It was also quiet! I enjoyed that part.

Posted by , from Elging on Sep 7, 2021

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Comment from Hotel Management

Sep 17, 2021 by Cheshta

Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

2 out of 5
Dirty and not well maintained but staff was very pleasant

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 21, 2021 by Jane

Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Jane!

5 out of 5
.

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 28, 2021 by Marie

Hi, Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Marie!

5 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 4, 2021 by Gabi

Hi, Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Gabriel!

1 out of 5

Posted by on Feb 7, 2021

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Comment from Hotel Management

Feb 18, 2021 by Justin

Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Justin

5 out of 5
There were elevator issues that caused long delays. Only 1 of three elevators were working.

Posted by on Mar 2, 2020

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4 out of 5
The building is nice. Parming couldnt accomodate our vehicle. But there was no coffee maker in the room.

Posted by , from Iowa on Feb 23, 2020

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5 out of 5
Love the people, staff and rooms. Close to everywhere we like to go in the downtown area so it’s always our choice.

Posted by , from Petersburg, Il on Feb 16, 2020

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1 out of 5
The heat did not work. They wouldn’t give us another room so we suffered all night in a cold room

Posted by , from Quincy, IL on Feb 13, 2020

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Comment from Hotel Management

Feb 18, 2020 by Guest Relations

Dear Eric, Thank you for sharing your experience with us during your recent visit. It is saddening to hear about the experience you had from the heater in your room that detracted from your stay. Please accept our apologies for any inconvenience caused. Rest assured that our team is already working on it We look forward to welcoming you back the next time you are in town.

About the OYO Hotel St. Louis Downtown City Center MO

Location 400 S 14th St, St. Louis, MO 63103

Property Features

OYO Hotel St. Louis Downtown City Center MO offers its guests an indoor pool and a fitness center. There's a coffee shop/café on site. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 29999 square feet (2787 square meters). A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly OYO Hotel St. Louis Downtown City Center MO. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star St. Louis hotel.

  • 288 guestrooms or units
  • 13 levels
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: St. Louis Gateway Station (0.4 km / 0.3 mi)
  • Metro station: Stadium Station (0.7 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

OYO Hotel St. Louis Downtown City Center MO offers 288 accommodations with video-game consoles and safes. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Rise & Shine Cafe - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for room and tax for any bookings where payment for the stay will be made by credit or debit card.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 25.00 per day (in/out privileges)
  • Valet parking fee: USD 34.00 per night
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel St. Louis City Center
  • Sheraton St. Louis City Center
  • Sheraton St. Louis City Center Hotel
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion St. Louis
  • Red Lion
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion St. Louis
  • Hotel Red Lion Hotel St. Louis St. Louis
  • St. Louis Red Lion Hotel St. Louis Hotel
  • Hotel Red Lion Hotel St. Louis
  • Red Lion Hotel St. Louis St. Louis
  • Red Lion Hotel St Louis City Center
  • St. Louis City Center Hotel
  • Sheraton St. Louis City Center Hotel Suites
  • Red Lion Hotel
  • Red Lion
  • Red Lion Hotel St. Louis
  • Oyo St Louis City Center Mo
  • OYO Hotel St. Louis Downtown MO
  • OYO Hotel St. Louis Downtown City Center MO Hotel
  • OYO Hotel St. Louis Downtown City Center MO St. Louis
  • OYO Hotel St. Louis Downtown City Center MO Hotel St. Louis

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.