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JW Marriott Starr Pass Resort and Spa

4.5-star property
3800 W Starr Pass Blvd, Tucson, AZ 1-855-201-7819
4.5 out of 5
Wonderful!
See all 20 travelocity Reviews

"The property needs updating No shuttle to airport $17.00 per day for internet is ridiculous Friendly staff but many didn’t know what they were doing ... " More

By a verified traveler on Sun 06 Jun 2021

Points Of Interest

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Hotel Description

Family-friendly upscale resort with 2 outdoor pools

In Tucson

At this Tucson resort, you'll be within half a mile (1 km) of Tucson Mountain Park and 3 miles (5 km) of Greasewood Park. International Wildlife Museum and Tumamoc Hill are also within 6 miles (10 km).

27-hole golf course

This luxury resort features a golf course, a full-service spa, and 3 restaurants. There's fun for all ages with a lazy river and a free kid's club, and supervised childcare is an added bonus. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

The 575 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include wired Internet, room service, and flat-screen TVs with satellite channels.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$269* Per night/room Jan 24 - Jan 25

Executive Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

JW Marriott Starr Pass Resort and Spa ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Starr Pass Resort and Spa

Everyone (10) Couples (1) Family (4)
4 out of 5

Posted by on Aug 8, 2021

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3 out of 5
The property needs updating No shuttle to airport $17.00 per day for internet is ridiculous Friendly staff but many didn’t know what they were doing Very limited food choices

Posted by on Jun 6, 2021

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5 out of 5
Everything was wonderful disappointed that the spa was closed

Posted by , from Roselle Illinois on Dec 22, 2020

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5 out of 5
Had a wonderful weekend. More than we expected. Everyone was absolutely fabulous. Will be back again.

Posted by on Oct 12, 2020

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4 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

May 5, 2020 by Director of Room Operations

Dear Guest, thank you for the kind rating of our hotel, the JW Marriott Tucson Starr Pass Resort & Spa. We are pleased to know you loved your stay with us. It was a pleasure welcoming you to our quiet luxury resort, and we hope you will come back to see us soon. Best Regards, Eric H. McDonald, Director of Room Operations

5 out of 5
Awesome hotel, great amenities were offered and the staff was great. Only negative thing are the attendants in front and valet, if you tell them you don’t need valet and will park your own vehicle in the self parking they treat you like trash and very rude.

Posted by on Oct 28, 2019

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5 out of 5
I like all the pools, how they had different water temperatures.

Posted by on Sep 30, 2019

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4 out of 5

Posted by on Jul 26, 2019

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4 out of 5

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 19, 2019 by Director of Room Operations

Dear Guest, we appreciate you taking the time to share your positive rating regarding your experience at the JW Marriott Tucson Starr Pass Resort & Spa. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Best Regards, Eric H. McDonald, Director of Room Operations

4 out of 5

GREAT HOTEL IN BEAUTIFUL AREA

Pros: see above
Cons: umbrellas on the terrace and umbrellas that tilt by the pool.
Location: hiking and golf
this is a great hotel in a beautiful area. There are lots of hiking trails nearby and golf if you like that. The views are spectacular and the hotel is really nice. the lobby area and restaurants are really nice....the rooms could stand to be updated, but for the price are more than adequate. If you do the self parking just be aware that you may have a bit of a walk, depending on which building they put you in. Nothing terrible, but it takes about 7 minutes (inside). There are a few pools and they are nice...my only complaint is that it's hard to find shade. The umbrellas by the pool don't tilt so you have to move with the sun if you need shade like I do. Also on the terrace there are no umbrellas which is frustrating. The service in the restaurants is pretty good, but can be slow sometimes, especially on the terrace. But again for the price it's fine. Overally I love this hotel b/c of the view and the area it is in and would stay there again.

Posted by on Dec 25, 2017

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About the JW Marriott Starr Pass Resort and Spa

Location 3800 W Starr Pass Blvd, Tucson, AZ 85745

Property Features

As a guest of JW Marriott Starr Pass Resort and Spa, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 19836 square feet (1843 square meters) and includes a conference center. A children's pool, a spa tub, and a 24-hour fitness center are also featured at the luxury JW Marriott Starr Pass Resort and Spa. Parking is available for a fee. This 4.5-star Tucson resort is smoke free.

  • 575 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • 19836 sq ft of conference space
  • 1843 sq m of conference space
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Starr Pass Resort and Spa offers 575 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Tucson resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Signature Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.

Primo with Patio Dining - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Catalina Barbeque - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Salud - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Plunge Poolside Dining - This poolside restaurant specializes in American cuisine and serves lunch only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a waterslide, a spa tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Hashani Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 29 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Starr
  • JW Marriott Starr Pass
  • JW Marriott Starr Pass Resort
  • JW Marriott Starr Pass Resort Tucson
  • JW Marriott Starr Pass Tucson
  • JW Starr Pass
  • JW Starr Pass Resort
  • Marriott Starr Pass
  • Starr Pass JW Marriott
  • Starr Pass Marriott
  • JW Marriott Starr Pass Resort Spa
  • Jw Marriott Starr Pass Tucson
  • JW Marriott Starr Pass Resort and Spa Resort
  • JW Marriott Starr Pass Resort and Spa Tucson
  • JW Marriott Starr Pass Resort and Spa Resort Tucson

You should know

  • Pool access available from 6 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.