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4.3 out of 5

"Nice stay, one of the two elevators was not working so longer waits than expected. Pool has late afternoon shade which was nice " More

By a verified traveler on Mon 17 Jun 2019

Hotel Description

3.5-star hotel near Park Place Mall

In shopping district

A stay at this Broadway Northeast hotel places you within 3 miles (5 km) of Park Place Mall and 6 miles (10 km) of El Con Mall. Also within 9 miles (15 km) are Saguaro National Park and Reid Park Zoo.

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 232 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include pillowtop beds, MP3 docks, and room service.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room May 2 - May 3

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Tucson East ratings based on 47 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Tucson East

Everyone (14) Couples (2) Family (7)
4 out of 5
Nice stay, one of the two elevators was not working so longer waits than expected. Pool has late afternoon shade which was nice

Posted by on Jun 17, 2019

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Comment from Hotel Management

Aug 12, 2019 by Wyatt - GM

Thank you so much for the great review. We're glad you enjoyed your stay! We are currently working on replacing our entire elevator system. We are excited to get new elevators to match the rest of our fully renovated hotel.

3 out of 5
Bathrooms are old and toilet paper is cheapest 1-ply on the market. Devil is in the details.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Aug 12, 2019 by Wyatt - GM

Thank you so much for the feedback and we will pass on your concern to our Housekeeping department. You are correct; Attention to detail is very important, and it is something we pride ourselves on.

5 out of 5

Posted by on May 24, 2019

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5 out of 5
This was a very nice Hilton. Although we didn't use the pool, that area was spacious and inviting. There should be a sign showing people where the elevators are located. Ice machine broke on our floor but was quickly repaired. The rooms are spacious, however, the bathroom is too small. The room was quiet. Staff was friendly and helpful.

Posted by on May 19, 2019

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4 out of 5
The room was a nice comfortable size as depicted on the website. Very comfortable beds. Pool was fun but a very small hot tub. Staff was extremely pleasant and helpful with all our needs. We also had a beautiful view from our window. Negatives were the tub was stained from previous use and one of the elevators was a little rickety.

Posted by on Apr 30, 2019

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4 out of 5

Posted by on Apr 25, 2019

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4 out of 5
1st floor hotel room fronted on parking lot so had to keep curtains closed at all times

Posted by on Apr 9, 2019

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4 out of 5

Posted by on Mar 28, 2019

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5 out of 5
Very nice staff & great place to stay.pool was clean & hotel was clean.

Posted by on Jul 10, 2018

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Comment from Hotel Management

Aug 1, 2018 by FOM

Thank you for the nice words and positive review. We hope to see you again on your next visit.

2 out of 5

Hilton Tucson East

The hotel has been renovated since our previous stay about two years ago. The lounge and food service areas are much more comfortable and the service was fine. Our room, however, was a different story. Two double beds cramped a chair and ottoman so much on one wall that it was virtually impossible to sit in the chair without having to climb over either the bed or the ottoman. Very limited clothing storage. Bathroom small - room for one person at a time.

Posted by , from Florida on May 24, 2018

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Comment from Hotel Management

May 30, 2018 by TUSHE_GM

I am very disappointed to read your review and hear you did not enjoy your stay. I wanted to personally apologize and to let you know I will certainly follow-up on the issue's you mentioned. Sincerely, Jeff Fouste General Manager

Property Features

Hilton Tucson East offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Hilton Tucson East also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5 miles and a shopping center shuttle are free. Free self parking is available. A complete renovation of Hilton Tucson East was completed in February 2017. Smoking is allowed in designated areas at this 3.5-star Tucson hotel.

  • 1 building
  • 232 guestrooms or units
  • 7 levels
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tucson, AZ (TUS-Tucson Intl.) (21.8 km / 13.5 mi)
  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Tucson East offers 232 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6:30 AM to 11 AM.

Alloro D.O.C - Overlooking the pool, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Mercato - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cribs (infant beds) are available for USD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Tucson East
  • Hilton Tucson East
  • Tucson East Hilton
  • Hilton Tucson East Hotel Tucson
  • Tucson Hilton
  • Hilton Tucson East Hotel
  • Hilton Tucson East Hotel
  • Hilton Tucson East Tucson
  • Hilton Tucson East Hotel Tucson

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.