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4.4 out of 5

"Disappointed by the service at breakfast. Even after requesting a second cup of coffee, I had to wait close to 10 minutes. Didn't care for the bun o ... " More

By a verified traveler on Sun 24 Oct 2021

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Hotel Description

3-star hotel near Colonie Center Mall

Close to airport

You'll be within half a mile (1 km) of Albany County Hockey Facility and 2 miles (3 km) of Watervliet Shaker National Historic Site with a stay here. University at Albany and Colonie Center Mall are also within 6 miles (10 km).

Free airport shuttle

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. A bar/lounge, a 24-hour front desk, and a garden are also provided.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 155 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free weekday newspapers, and free local calls.

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Feb 5 - Feb 6

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Albany Airport ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Albany Airport

Everyone (13) Couples (4) Family (7)
4 out of 5
Disappointed by the service at breakfast. Even after requesting a second cup of coffee, I had to wait close to 10 minutes. Didn't care for the bun on the breakfast sandwich.

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 25, 2021 by Management

Thank you for staying with us and providing this feedback we will look into this.

5 out of 5
Friendly staff

Posted by , from NEW CASTLE on Aug 25, 2021

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Comment from Hotel Management

Aug 25, 2021 by Management

Thank you for staying with us!

3 out of 5
Staff initially had difficulty acknowledging confirmation, but eventually found reservation. Bathroom in room was not clean and ready. Not enough towels. Loose/broken toilet seat. Hair on toilet and bathtub. Slow bath drain. Huge bow in bathroom ceiling due to no exhaust fan. Loud music in next room. Dirty dishes and towels left on floor in hallway.

Posted by on Aug 11, 2021

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Comment from Hotel Management

Aug 11, 2021 by Management

Thank you for your feedback. We will address these issues.

4 out of 5
You could have more lights in the room, it was dark.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Management

Thank you for your feedback and we hope you enjoyed your stay with us!

5 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 27, 2021 by Management

Thank you for staying with us!

5 out of 5
Near the airport. Very nice facility. Staff all extra friendly and helpful.

Posted by , from Palmetto,FL on Oct 25, 2020

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Comment from Hotel Management

Oct 27, 2020 by Management

Thank you for your feedback and we are glad you enjoyed your stay!

5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Management

Thank you for staying with us!

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Feb 20, 2020 by Management

Thank you for staying with us.

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Management

Thank you for staying with us!

4 out of 5
Our room was not that clean, there was stuff on the rugs and sticky stuff on the bathroom sick! The staff were awesome!

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 19, 2019 by Management

Thank you for staying with us! We apologize for the cleanliness issue that you experienced and will discuss with our managers.

About the Hilton Garden Inn Albany Airport

Location 800 Albany Shaker Rd, Latham, NY 12211

Property Features

Hilton Garden Inn Albany Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1200 square feet (111 square meters). The business-friendly Hilton Garden Inn Albany Airport also features gift shops/newsstands, a garden, and a picnic area. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3-star Latham hotel is smoke free.

  • 155 guestrooms or units
  • 6 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1998
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Albany International Airport Station (1.4 km / 0.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Albany Airport offers 155 accommodations with video-game consoles and coffee/tea makers. 36-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Latham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 6 AM to 10 AM.

Great American Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 5 per night
  • Extended parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albany Airport Hilton Garden Inn
  • Hilton Garden Inn Albany Airport
  • Hilton Garden Inn Hotel Albany Airport
  • Hilton Garden Inn Albany Airport Hotel Latham
  • Hilton Garden Inn Albany Airport Hotel
  • Hilton Garden Inn Albany Airport Hotel Latham
  • Hilton Garden Inn Albany Airport Latham
  • Hotel Hilton Garden Inn Albany Airport Latham
  • Latham Hilton Garden Inn Albany Airport Hotel
  • Hilton Garden Inn Albany Airport Hotel
  • Hotel Hilton Garden Inn Albany Airport
  • Hilton Albany Airport Latham
  • Hilton Albany Airport Latham
  • Hilton Garden Inn Albany Airport Hotel
  • Hilton Garden Inn Albany Airport Latham
  • Hilton Garden Inn Albany Airport Hotel Latham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.