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4.2 out of 5

"Very nice place to stay, friendly staff and very clean " More

By a verified traveler on Fri 04 Nov 2022

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Hotel Description

3-star hotel near Albany Medical Center

City center stay

Your stay at this hotel will put you steps from Albany Medical Center and a 5-minute walk from Albany College of Pharmacy and Health Sciences. Washington Park and Zuzu s Wonderful Life Inc are also within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free train station pick-up. Guests will appreciate free perks like free self parking and WiFi in public areas.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Jun 25 - Jun 26

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Albany Medical Center ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany Medical Center

Everyone (7) Couples (6) Family (8)
5 out of 5
Very nice place to stay, friendly staff and very clean

Posted by on Nov 4, 2022

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Comment from Hotel Management

Nov 4, 2022 by Enrique

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Pleased with the friendly welcome at check-in. Room was nice, quiet and clean. One struggle was with the luggage cart; very wobbly and did not take bumps/rough walkways easily when transferring from car to elevator.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Oct 2, 2022 by Enrique

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5
Everyone was super nice. An enjoyable stay.

Posted by , from Leicester on Apr 18, 2022

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Comment from Hotel Management

Apr 25, 2022 by Stephanie

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2 out of 5
If the pool is closed and there is no breakfast, then it should not show up as being included. I picked this place for both and it had neither.

Posted by on Jun 3, 2021

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Comment from Hotel Management

Jun 19, 2021 by Stephanie

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience

5 out of 5
Good price, clean efficient room

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 19, 2021 by Stephanie

Thank you for taking a moment to share your experience. I am happy to hear you found the clean rooms to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5
Perfect Location! Easy to get around, restaurant and Starbucks on premises.

Posted by , from New York on Jun 27, 2020

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Comment from Hotel Management

Jun 27, 2020 by Katie

Thank you very much for taking the time to share your feelings with us! We hope to see you again!

1 out of 5
First, they could not find my reservation and after they found it and I was put in a room, I was called back down because the room was already booked. Unreliable service.

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 8, 2020 by Katie

Thank you very much for sharing your experience with us! Would you be able to share more details so I can follow up with my staff?

4 out of 5
Bedding was not very nice. The sheetS pulled off the mattress easily and

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 13, 2020 by Katie

Thank you very much for taking the time to share your experience with us! We love hearing from our guests on ways that we can improve. If there is anything we can do for you in the future to make your stay more comfortable, please let the Front Desk Staff know!

4 out of 5
It was okay but the carpets looked old and look dirty.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Katie

Thank you very much for sharing your feelings with us! We have routine carpet shampooing but comments like these help us improve our level of service!

5 out of 5
The room was very clean and the staff was so friendly. The off street parking is fantastic!

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 27, 2019 by Katie

Thank you for sharing your feelings with us! We hope to see you again soon!

About the Hilton Garden Inn Albany Medical Center

Location 62 New Scotland Ave, Albany, NY 12208

Property Features

Hilton Garden Inn Albany Medical Center offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany Medical Center also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2007
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Albany-Rensselaer Station (4.6 km / 2.8 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany Medical Center offers 129 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Garden Grille - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.

Recovery Sports Grill - This theme restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Starbucks - This coffee shop specializes in American cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hilton Garden Inn Albany Medical Center offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00–17.00 for adults, and USD 8.00–17.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albany Hilton Garden Inn
  • Hilton Garden Inn Albany
  • Hilton Garden Inn Hotel Albany
  • Albany Hilton
  • Hilton Garden Inn Albany Medical Hotel Albany
  • Hilton Garden Inn Albany Hotel
  • Hilton Albany Medical Center
  • Hilton Garden Inn Albany Medical Center Hotel
  • Hilton Garden Inn Albany Medical Center Albany
  • Hilton Garden Inn Albany Medical Center Hotel Albany

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.