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"The property is located in a central location to stores and restaurants. Amenities such as the pool, hot tub, small gym, free breakfast and wifi work ... " More

By a verified traveler on Sun 28 May 2023

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

Within 9 miles (15 km) of this hotel, you'll find Washington Park and Albany Institute of History and Art. Also within 9 miles (15 km) are Palace Theater and Governor Nelson A. Rockefeller Empire State Plaza.

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Mobil, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room May 5 - May 6

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel

Everyone (14) Couples (2) Family (7)
5 out of 5

Posted by on Mar 10, 2024

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1 out of 5
The rooms were not comfortable. Nowhere to put your luggage to be conveniently access. Construction going on even at night we had to tell the front desk to have them stop. It was so loud in our room. The food in the restaurant downstairs is awful and they should probably clean the lines to the beer kegs. The bear had a funny taste to it. The coffee was cold the next morning.

Posted by on Dec 6, 2023

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Comment from Hotel Management

Jan 18, 2024 by sedik

Thank you for taking the time to tell us about your experience at Holiday Inn Express ALBANY AIRPORT AREA - LATHAM we apologies for all negative experience. The hotel its under renovation we hope you give us opportunity to serve you again to make your stay better.

5 out of 5

Posted by on Sep 24, 2023

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Comment from Hotel Management

Oct 14, 2023 by Nickie

Dear Guest Thank you for letting us know about your stay with us. We hope to see you soon.

3 out of 5
The property is located in a central location to stores and restaurants. Amenities such as the pool, hot tub, small gym, free breakfast and wifi work to this property's advantage. Unfortunately, the supply chain became an issue as there was a towel shortage during my stay. Sad to say that I was given a set of towels that included an extremely used hand towel from the front desk. In addition, the room my family stayed in had very dirty carpets and a slight insect problem. It is worth noting that leading up to my arrival I specifically called the property to confirm that a cooktop would be provided as part of my "suite" and it was confirmed. Upon arriving to my room, I noticed the room only came with a fridge and microwave. When I went to the front desk to explain what I thought was a mix up in room assignment, I was told that none of the rooms had cooktops in the entire property. Very disappointing as we packed a cooler that required food to be prepped using a cooktop. Lastly, the room assigned to us was part of an older annex section of the property which had an odor to it. Throughout it all, I must say EVERY single staff member was extremely courteous and kind. That in itself to me, warrants me possibly coming back in the future despite the previous negative feedback.

Posted by , from PLAINFIELD on May 28, 2023

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4 out of 5

Posted by on Apr 30, 2023

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1 out of 5
I needed up having to cancel I wasn’t informed about the pool and hot tub not being open and then they put is in a room with two double beds that smelled and was dirty I did cancel the room and had to find another hotel hoping to get my money back

Posted by on Feb 27, 2023

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Comment from Hotel Management

Apr 12, 2023 by FP

We apologize for your experience. We appreciate your feedback and will use it to better serve you and others in the future.

1 out of 5
My stay was one of the worst after checking at 9am I step out of elevator to see about eight children running up and down the halls. I brushed it off and continued onto my room, but that wasn’t it. These children continued all day and all night up and down the halls. Several complaints, made it down to the front office manager. Amanda varin claims she spoke with them, but she clearly didn’t because the children continued as the night continued at about 7:30 PM. I thought it was late enough to make my way down to the pool but another surprise there’s about 50 children in there, screaming at the top of their lungs and running amok I went down to the main lobby, grabbed a coffee and went back up to my room and gave it another hour. I went down finally nobody was in there, but every towel was all over the pool floor and walking areas were covered in filth hairballs and debris was disgusting so I went back up to my room with a pint of Ben & Jerry’s ice cream. Watch some TV enjoyed some ice cream with my wife and finally went to sleep between 1030 and 11 the fire alarms are going off , we go outside for about a half an hour fire department comes fire chiefs. We come back in get back in bed within a half an hour, the fire chief, and the front office manager. Amanda are knocking on the door asking if we have kid because there’s blood stains in the hall , after two hours of some peace and quiet, we finally get to bed around midnight 1am woke up at about 8 AM to the children running ag

Posted by on Jan 15, 2023

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3 out of 5

Posted by , from TOLEDO on Sep 17, 2022

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4 out of 5
Very good breakfast options. Clean room and property.

Posted by on Sep 6, 2022

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5 out of 5

Posted by , from Yonkers on Oct 4, 2021

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About the Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel

Location 400 Old Loudon Rd, Latham, NY 12110

Property Features

Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10204 square feet (948 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel. A free area shuttle within 2 miles is available. Free self parking is available.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 10204 sq ft of conference space
  • 948 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Albany International Airport Station (8.4 km / 5.2 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Albany Airport Area - Latham, an IHG Hotel offers 161 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Latham hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

On Tap Bar & Grill - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

On Tap Bar & Grill - This brewpub serves dinner only. Happy hour is offered. Open select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Latham
  • Holiday Inn Express Latham
  • Holiday Inn Express Hotel And Suites Latham
  • Latham Holiday Inn
  • Holiday Inn Express Hotel Suites Latham
  • Holiday Inn Express Hotel Suites Latham
  • Holiday Inn Express Suites Albany Airport Area Latham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.