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4.1 out of 5

"Great property. Loved the location. Very clean and well maintained. Property is dated but still in good shape with friendly and accommodating staff. W ... " More

By a verified traveler on Sun 18 Sep 2022

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Hotel Description

3.5-star spa resort near Scenic View Park

On bay

A stay at this resort places you within half a mile (1 km) of Scenic View Park and 6 miles (10 km) of Thousand Islands Winery. Kring Point State Park is within 9 miles (15 km) and Thousand Islands Bridge is within 12 miles (20 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this resort. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-out. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$159* Per night/room Apr 2 - Apr 3

Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Double Room, 2 Bathrooms

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Luxury Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, 1 King Bed, Balcony, St. Lawrence River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riveredge Resort ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riveredge Resort

Everyone (10) Couples (6) Family (6)
5 out of 5

Posted by on Feb 20, 2023

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Comment from Hotel Management

Mar 12, 2023 by Front Desk Manager

Hello Melissa, Thank you for choosing our hotel and for taking the time to review your stay. Regards, Tara

5 out of 5
Great property. Loved the location. Very clean and well maintained. Property is dated but still in good shape with friendly and accommodating staff. Within walking distance to shopping bars and restaurants. Would stay again.

Posted by , from Syracuse on Sep 18, 2022

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5 out of 5
Nice view from balcony.

Posted by on Sep 12, 2022

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5 out of 5
From our balcony, we could see Boldt Castle. Check in and out was quick and the staff were great.

Posted by on Jul 26, 2022

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5 out of 5

Posted by on Nov 2, 2021

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4 out of 5
The rooms were larger than a normal hotel room that we have stayed at in the past. The shower was not big enough to change your mind in. Jetted tub was great. Television had cable and the picture quality waa terrible.

Posted by on Feb 15, 2021

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2 out of 5
It's great if you want small rooms that were last renovated in the 70's. Quite pricey for what you get. Go down the road if your looking for something nice.

Posted by on Oct 19, 2020

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4 out of 5
I didnt like nit having our room cleaned. Room service dishes left behind running iut if towles and bathroom supplies.supplues

Posted by on Aug 10, 2020

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5 out of 5
Being right on the water and watching the boats come in and out

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 9, 2020 by Front Office Manager

Thank you so much for taking the time to respond to the review! We like receiving feedback from our guests; we view it as a positive opportunity to better our service and the quality of your stay. Once again, thank you, and we look forward to seeing you again in the near future. Warm Regards, Jennifer Duclon Front Office Manager

4 out of 5
Great views of the river. Easy to find. Great views of Boldt castle and and the village of alexandria bay

Posted by on Nov 18, 2019

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from October 18 to May 15:

  • Dining venue(s)

The following facilities are closed on Christmas Eve and Christmas Day:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities

Property Features

Riveredge Resort offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. The business-friendly Riveredge Resort also features gift shops/newsstands, express check-out, and a hair salon. Smoking is allowed in designated areas at this 3.5-star Alexandria Bay resort.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1989
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Alexandria Bay resort provides complimentary wireless Internet access.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Riveredge Resort has a restaurant on site.

Nearby Activities

Recreational amenities at the resort include an indoor pool and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–18 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riveredge Resort Alexandria Bay
  • Riveredge Alexandria Bay
  • Riveredge
  • Riveredge Hotel Alexandria Bay
  • Riveredge Resort Resort
  • Riveredge Resort Alexandria Bay
  • Riveredge Resort Resort Alexandria Bay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.