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4.0 out of 5

"Super clean, everything in good working order. Extremely pleasant checkin person. Loved the shower gel and many soft pillows. A bit noisy from nearby ... " More

By a verified traveler on Sun 09 May 2021

Hotel Description

Family-friendly stay near Dorney Park & Wildwater Kingdom

In Allentown

Within 6 miles (10 km) of this Allentown hotel, you'll find Muhlenberg College and Dorney Park & Wildwater Kingdom. Allentown Fairgrounds and Cedar Crest College are also within 6 miles (10 km).

Family-friendly fun

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Jul 18 - Jul 19

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express & Suites Allentown West, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Allentown West, an IHG Hotel

Everyone (11) Couples (4) Business (1) Family (4)
5 out of 5
Super clean, everything in good working order. Extremely pleasant checkin person. Loved the shower gel and many soft pillows. A bit noisy from nearby highway. Not a deal breaker. Will make this a regular stop.

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by Melinda Back Director of Sales

Thank you for your invaluable feedback, we are so happy you had a great stay! We welcome you back anytime you are in the area. Happy and safe travels (:

5 out of 5

Posted by on Apr 18, 2021

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Comment from Hotel Management

May 4, 2021 by Stacy O., Guest Services Manager

Thank you for the perfect rating!

4 out of 5
Had no problems with the visit. Room was clean, quiet and the staff was friendly.

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 7, 2021 by The Dream Team at HIEX Allentown West

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do check out our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon.

5 out of 5
Second time visiting this town with my family, it's a beautiful place and lots of things to do and see.This hotel, staff, location, amenities, is just awesome, for families, individuals, executives, for everyone. Love this place and would visit again.

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 7, 2021 by Stacy O., Guest Services Manager

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel soon.

4 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Apr 8, 2021 by The Dream Team at HIEX Allentown West

Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel soon.

2 out of 5

Posted by on Dec 18, 2020

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Comment from Hotel Management

Dec 19, 2020 by Melinda B

We apologize we couldn't make your stay a 5 out of 5, we strive to make all of our guests feel welcomed and have a wonderful stay. Please feel free to reach out if you would like to discuss what we can do to make your next stay better. Thank you, we hope you have a Happy Holiday.

4 out of 5
I did like the stay-I guess we’re just extra weird over COVID-19. I feel we’re looking at the world through a microscope.

Posted by , from Allentown on Oct 18, 2020

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Comment from Hotel Management

Oct 21, 2020 by Melinda B

Thank you for taking time out of your day to let us know about your stay. I agree with you, this is a hard time we are all going through together, I know we will make it back to a better way of life soon!! Hang in there and thank you for staying with us.

4 out of 5

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 13, 2020 by Jocelyn

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Clean property with friendly staff. Breakfast was very good too. Across the street from a 24 hour diner.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 12, 2019 by Lisette R. Director of Operations

Thank you for the awesome 5 our of 5 rating! We are so happy you enjoyed your stay with us, please visit again soon!

3 out of 5
The room was missing a remote for the television and when i called the front desk they advised that they didn't have a replacement. We were unable to control the tv using the buttons on the actual television so we just sat in the darkness on our phones. I had a 5 year old with me and it was difficult to get him settled without the entertainment he's used to. It definitely negatively impacted my experience.

Posted by on Jul 30, 2019

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About the Holiday Inn Express & Suites Allentown West, an IHG Hotel

Location 5630 Tilghman Street, Allentown, PA 18104

Property Features

Holiday Inn Express & Suites Allentown West, an IHG Hotel offers its guests an indoor pool, a fitness center, and a children's pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Holiday Inn Express & Suites Allentown West, an IHG Hotel. Self parking is free. This Allentown hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • Built in 2007
  • Full breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lehigh Valley Intl. Airport (ABE) (16.1 km / 10 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Allentown West, an IHG Hotel offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Allentown Dorney Park
  • Best Western Plus Allentown Inn Dorney Park
  • Best Western Plus Dorney Park
  • Best Western Plus Inn Dorney Park
  • Holiday Inn Express Allentown West Hotel
  • Holiday Inn Express Allentown West
  • Holiday Inn Express Suites Allentown West
  • Holiday Inn Express & Suites Allentown West, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.