Heart of Elkridge
Your stay at this Waterloo hotel places you within 6 miles (10 km) of Arundel Mills Mall and Maryland Live Casino. Historic Savage Mill and Jailbreak Brewing Company are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. Free parking, a lobby fireplace, and a computer station are also offered.
Jun 30, 2022 by Hotel Manager
Dear Guest, We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. Sincerely, Hotel Manager
Aug 25, 2021 by WZ
Thank you for taking the time to review our property. Your feedback is appreciate it to provide a better experience for our guests in the future!
Jul 19, 2021 by Walter
Thank you very much for your rating! We are very glad about your enjoyment and we can't wait to see you again.
Sep 23, 2019 by D.H
Thank you for your feedback!
May 24, 2019 by MZ
Hello, we are glad you enjoyed the layout of our rooms. Sorry to hear housekeeping was a bit of an issue. Our staff are trained so that they do not tamper with personal property as to avoid any misunderstanding that may occur. Thank you for sharing this information with us as we will be using this to improve our staff training methods so that we may offer you a full service that exceeds your expectations next time!
Jan 22, 2019 by MZ
We are so glad you have enjoyed your stay with us and we hope to see you soon!
May 10, 2018 by RT
THANK MUCH FOR YOUR FEEDBACK
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. Event space at this hotel measures 657 square feet (61 square meters) and includes conference space. The business-friendly Comfort Suites Columbia Gateway also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , RV, bus, truck parking
Comfort Suites Columbia Gateway offers 83 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms. 36-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.