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4.2 out of 5

"Bathroom was filthy, fixtures falling off of walls. Never saw housekeeping during the 2 nights we stayed and we had to ask for towels. " More

By a verified traveler on Mon 22 Jun 2020

Hotel Description

New Castle guestrooms with free WiFi

In New Castle

Within 6 miles (10 km) of this hotel, you'll find Lawrence County Historical Society and Scottish Rite Cathedral. UPMC Jameson and New Castle Primary Care are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, refrigerators

The 81 guestrooms offer free WiFi and free wired Internet, refrigerators, and microwaves. Free local calls, safes, and ironing boards are also available.

Room, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$94* Per night/room Jun 1 - Jun 2

Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Twin Bed, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express & Suites New Castle, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites New Castle, an IHG Hotel

Everyone (1) Couples (1) Family (3)
5 out of 5

Posted by on Mar 3, 2021

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3 out of 5
Bathroom was filthy, fixtures falling off of walls. Never saw housekeeping during the 2 nights we stayed and we had to ask for towels.

Posted by , from Reading on Jun 22, 2020

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4 out of 5
I have stayed here several times and the staff is always professional and courteous. The room is clean and the bed is very comfortable.

Posted by on Feb 7, 2020

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5 out of 5
The check in and check out was easy. Liked the outdoor sitting area. The people were very friendly and helpful and The amenities were great .

Posted by on Sep 2, 2019

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4 out of 5
The staff was the best thing at the property. They were so helpful in so many ways from the front desk clerk to the person at the great breakfast bar. I'm just having problems sleeping at motels lately so that's not your fault. Enjoyed our stay as we were going to a travel meeting in New Castle.

Posted by , from Cambridge, Ohio on Apr 9, 2019

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About the Holiday Inn Express & Suites New Castle, an IHG Hotel

Location 2732 West State Street, New Castle, PA 16101

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Holiday Inn Express & Suites New Castle, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites New Castle, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This New Castle hotel is smoke free.

  • 81 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites New Castle, an IHG Hotel offers 81 accommodations with safes and irons/ironing boards. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Refrigerator
  • Microwave
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express New Castle
  • Holiday Inn Express
  • Holiday Express New Castle
  • Holiday Express
  • Holiday Inn Express Suites New Castle
  • Holiday Inn Express & Suites New Castle, an IHG Hotel Hotel
  • Holiday Inn Express & Suites New Castle, an IHG Hotel New Castle

You should know

  • Pool access available from 6 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.