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4.4 out of 5

"Clean and peaceful. Staff very friendly and helpful. " More

By a verified traveler on Fri 19 Jul 2019

Hotel Description

3-star hotel near Roosevelt Field Mall

In Carle Place

You'll find Roosevelt Field Mall and Nassau Veterans Memorial Coliseum within 3 miles (5 km) of this Carle Place hotel. Mall at the Source and The Space at Westbury are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 120 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include Netflix, microwaves, and coffee/tea makers.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Springhill Suites by Marriott Carle Place Garden City ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Carle Place Garden City

Everyone (5) Couples (2) Family (5)
2 out of 5
The girl who checked us in was. Very rude and not helpful at all. My boyfriend and i stay there regularly to get out of the city and have never encountered a team member who wouldn't go the extra mile except for yesterday. Put a bad taste in our mouth.

Posted by , from queens NY on Jun 21, 2020

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Comment from Hotel Management

Jun 21, 2020 by MSF

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization

5 out of 5
Clean and peaceful. Staff very friendly and helpful.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Placida Nedd

Thank you for your review. We appreciate your feedback. Sincerely, Placida Nedd Operations Manager

5 out of 5
The room size, amnesties. Customer service and breakfast were great.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Placida Nedd

Thank you for your review. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

5 out of 5
our stay at Springhill Suites was very good. we called because we were running late for check in due to traffic and staff were very understanding and accommodating. Our overall rating for the staff and facility was outstanding all the staff were very friendly we would definitely stay there again.

Posted by , from cooperstown, ny on Mar 31, 2019

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Comment from Hotel Management

Apr 3, 2019 by Placida Nedd

Thank you for your review. We appreciate you letting the traveling public know about your experience with us. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

5 out of 5

Posted by on Feb 25, 2019

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Comment from Hotel Management

Apr 3, 2019 by Placida Nedd

Thank you for your review. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

2 out of 5
Walls are paper thin and we had to listen to a couple argue for an hour. I also got the impression the place is used as a nightly motel. Some sketchy looking people were milling about and checking in.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 26, 2019 by MS

Thank you for your feedback, Our apologies you were not completely satisfied with your stay. Please contact the hotel for any assistance in regards to your reported issues.

5 out of 5
We had a "king suite" on the first floor. Room was super modern and well appointed, great TV, nice bathroom, great climate control. Everything was great. Friendly staff. I'd return in a heartbeat.

Posted by , from Michigan on Aug 28, 2018

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Comment from Hotel Management

Aug 29, 2018 by Mal

Thank you for your feedback

5 out of 5
Was there on business and the facility seemed new. everyone was very helpful. although it was difficult getting the room cool, as the heat was much too hot for my liking.

Posted by , from Boston on Feb 27, 2018

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Comment from Hotel Management

Mar 4, 2018 by Placida Nedd

Thank you for your great review regarding your stay with us. We look forward to welcoming you back to our hotel soon. Sincerely, Placida Nedd Front Office Manager

5 out of 5

Great hotel

I enjoyed my stay here. The staff is great, the buffet is great also. The location is in a great area. It's near a few stores such as Big Lots, and Party City which is around the corner. Capital One Bank is also around the corner. I will definitely stay here if I'm in the area again.

Posted by , from Brooklyn, NY on Mar 21, 2017

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Comment from Hotel Management

Mar 24, 2017 by Lisa Petruzillo

Thank you for your review. We are so pleased you enjoyed your stay with us. We hope you choose to stay with us again in the near future!

5 out of 5

Couldn't pick a better hotel

Great experience for me & my girlfriend . A spacious room with a very comfortable bed & a pleasant smell of wood all over the room. No complaints at all.

Posted by , from New York on Apr 26, 2016

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Comment from Hotel Management

Jul 9, 2016 by Lisa Petruzillo

Thank you so much for your great review. We look forward to having you again. Lisa Petruzillo Operations Manager SpringHill Suites by Marriott Carle Place, NY 11514 5168801000

About the Springhill Suites by Marriott Carle Place Garden City

Location 20 Westbury Avenue, Carle Place, NY 11514

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Springhill Suites by Marriott Carle Place Garden City. Self parking is free. This 3-star Carle Place hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Built in 2015
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (33.3 km / 20.7 mi)
  • Train station: Carle Place Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites by Marriott Carle Place Garden City offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Springhill Suites Carle Place Garden City Hotel
  • Springhill Suites Garden City
  • Springhill Suites by Marriott Carle Place Garden City Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.