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4.1 out of 5

"The staff was the best! They made our stay excellent. The rooms were just okay. However as I stated before the front desk and other support staff made ... " More

By a verified traveler on Mon 26 Feb 2018

Hotel Description

Ski hotel with outdoor pool in Charleston

Near the airport

You'll be within 2 miles (3 km) of Citadel Mall and 6 miles (10 km) of Medical University of South Carolina with a stay here. Charles Towne Landing State Historic Site and Charleston City Marina are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 121 guestrooms offer free WiFi and free wired Internet, as well as washers/dryers. Private yards, LCD TVs, and down comforters are also available.

One King and One Sofa Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$99* Per night/room Dec 31 - Jan 1

King Suite Kitchen Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two queen room nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Charleston/West Ashley ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Charleston/West Ashley

Everyone (5) Family (1)
5 out of 5
Easy check in. Clean room. Phoned front desk ca 10:30 PM, Front desk didn’t answer

Posted by on Jun 23, 2019

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1 out of 5
Had to wait 20 minutes for are room after driving 6 hours and we arived at 5:30pm

Posted by on Feb 25, 2019

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3 out of 5

The staff was the BEST!!! Made our stay excellent!

The staff was the best! They made our stay excellent. The rooms were just okay. However as I stated before the front desk and other support staff made our trip GREAT!!!

Posted by on Feb 26, 2018

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3 out of 5

Great Employees.

Pros: Your front desk personnel were TERRIFIC. Very helpful. So were the people who maintained and stocked the breakfast area.
Cons: Your rooms and especially bathrooms need freshening. It would have been nice to have something other than the paper coffee cups to use.
Location: Was there on personal business so this really doesn't apply.
The public areas are lovely. The rooms are only so so. Badly need updating. When I arrived the AC in my room was set at 60 degrees! When I went to shower discovered only hand towels and washcloths. Went to phone housekeeping. Phone was dead. It wasn't plugged in. Plugged it in. Tried to call housekeeping, it was busy, tried the front desk with the same result. Got dressed went downstairs to ask for towels. Got them. From then on it went pretty well. From a security aspect, it was weak. Noticed back doors propped open with carpets more often than not.

Posted by , from Chicago on Jul 19, 2017

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1 out of 5

Typical Hampton: which is very good!

Cons: Pricing. It's a nice hotel, but nearly $200 for West Ashley is a little steep.
I was visiting my daughter in the hospital and needed a place I could trust would be clean and problem-free. Hampton delivered as expected.

Posted by on Aug 24, 2015

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5 out of 5

More than I expected!

We decided to take a vacation for the fourth at the last minute to visit Filly Beach! This hotel was reasonable for this time period and was MUCH nicer than I had anticipated! Clean room bathroom..just excellent!! I was not afraid to sit in the bathtub and take a bath it was spotless! Quiet friendly easy! Beds clean white completely comfortable. I give this hotel a perfect 10!! Highly recommend it!!!

Posted by , from Charleston nc on Jul 6, 2015

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5 out of 5

great experience!

Pros: Close restaurants, Free Internet, Quiet
Very clean, good staff, and great location. Will definitely stay here again!

Posted by , from Leesville,Sc on Aug 9, 2012

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4 out of 5

Staff was friendly

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I had stayed in this hampton inn for a business trip and enjoyed it so much that I stayed here with my family on a personal trip.

Posted by , from Irmo, SC on Dec 27, 2011

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5 out of 5

Nice place, Great Value

Pros: Free breakfast, Free Internet, Quiet
The Hampton Inn in West Ashley far exceeded my expectations. The no charge breakfast was so good that I felt guilty for not having to pay for it. The staff is helpful and the cleanliness was notable. A very good value!

Posted by , from Cleveland, Ohio on Apr 12, 2011

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5 out of 5

excellent!!

This hotel was perfect. Right off Hwy 17, so access to all we wanted to do was right at our fingertips. The continental breakfast was awesome!! Very nicely appointed suites. This was exactly what we were looking for.

Posted by on Mar 4, 2010

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About the Hampton Inn & Suites Charleston/West Ashley

Location 678 Citadel Haven Drive, Charleston, SC 29414

Property Features

Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Charleston/West Ashley. Self parking is free. This Charleston hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 242 sq m of conference space
  • Built in 2000
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, SC (CHS-Charleston Intl.) (13.3 km / 8.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Charleston/West Ashley offers 121 air-conditioned accommodations with washers/dryers and complimentary toiletries. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Washer and dryer
  • Pillowtop beds
  • Private outdoor space
  • LCD television
  • Premium channels
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.18 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Charleston/West Ashley
  • Hampton Inn Hotel Charleston/West Ashley
  • Hampton Inn Charleston/West Ashley Hotel
  • Hampton Inn Charleston/West
  • Hampton Inn & Suites Charleston/West Ashley Hotel
  • Hampton Inn & Suites Charleston/West Ashley Charleston
  • Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.