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Hilton Garden Inn Charlotte Pineville

3-star property
425 Town Centre Blvd, Pineville, NC 1-855-201-7819
4.2 out of 5
Very good!
See all 29 travelocity Reviews

"Very friendly staff!! " More

By a verified traveler on Thu 28 Apr 2022

Points Of Interest

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Hotel Description

3-star hotel near Carolina Place

Near the airport

You'll be within 2 miles (3 km) of Carolina Place and 6 miles (10 km) of Carowinds Theme Park with a stay here. SouthPark Mall is within 9 miles (15 km) and Charlotte Premium Outlets is within 12 miles (20 km).

Free shuttle, parking

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Feb 12 - Feb 13

2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bdrm Whirlpool Ste

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Bed With Whirlpool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Charlotte Pineville ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte Pineville

Everyone (15) Couples (5) Family (1)
1 out of 5
They didn't have my room when I arrived and I booked it 2 weeks in advance they tried to give me another room at a discount rate but it wasn't the same room and I already paid to board my dogs it was for my girlfriends birthday I booked a king suite with a hot tub and they told me the room was damaged so I had to cancel my reservation and now I'm out money for boarding my dogs just to stay home thank you never again

Posted by on Jan 15, 2023

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Comment from Hotel Management

Jan 21, 2023 by Kathryn

Thank you for taking the time to provide your feedback and letting us know about this issue. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Your happiness is our number one priority. Please let us know the next time you stay with us so that we can demonstrate a better experience.

5 out of 5
Very friendly staff!!

Posted by on Apr 28, 2022

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Comment from Hotel Management

May 3, 2022 by Jean

Thanks for taking the time to leave a review. This helps us with any adjustments and motivates our staff to make your stay warm & welcomed. We appreciate all feedback and thank you personally for the wonderful compliment.

5 out of 5
The hotel was clean and staff was very friendly and helpful. It was also convenient to shopping and restaurants.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 31, 2021 by Luck

thank you for taking a moment to share your experience. I am happy to hear you found the time you spent in Charlotte Pineville to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. We truly appreciate your kindness. Have a fantastic week!

4 out of 5

Posted by on Oct 17, 2021

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5 out of 5

Posted by on Sep 13, 2021

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1 out of 5

Posted by on Aug 28, 2021

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5 out of 5
Easy check in without contact!

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Michael

Thank you!

5 out of 5

Posted by on Jul 12, 2021

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Comment from Hotel Management

Aug 2, 2021 by KeKe

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 28, 2021 by SM

Thank you for staying with us, We appreciate you feedback

5 out of 5
Great customer service

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 13, 2021 by Michael

Thank you!

About the Hilton Garden Inn Charlotte Pineville

Location 425 Town Centre Blvd, Pineville, NC 28134

Property Features

Hilton Garden Inn Charlotte Pineville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 2502 square feet (225 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Charlotte Pineville. A free area shuttle within 5 mi is available. Free self parking is available. Smoking is allowed in designated areas at this 3-star Pineville hotel.

  • 1 building
  • 112 guestrooms or units
  • 5 levels
  • 2502 sq ft of conference space
  • 225 sq m of conference space
  • Built in 1999
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Charlotte Pineville offers 112 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Pineville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ice skating nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.95 and USD 9.95 for adults, USD 5.95 and USD 9.95 for children (approximately)
  • Fee for wireless Internet in public areas: USD 10 (rates may vary)
  • Fee for wired Internet in public areas: USD 10 (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte Hotel Pineville
  • Hilton Garden Inn Charlotte Pineville
  • Hilton Garden Inn Pineville
  • Pineville Hilton Garden Inn
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  • Hilton Pineville
  • Hilton Garden Inn Charlotte Pineville Hotel
  • Hilton Charlotte Pineville
  • Hilton Garden Inn Charlotte Pineville Hotel
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  • Hilton Garden Inn Charlotte Pineville Hotel Pineville

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.