Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property
Enjoy free breakfast at this Matthews hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Exterior
Free daily on-the-go breakfast
Exterior
Reviews
8.6

Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
9420 E Independence Blvd, Matthews, NC, 28105
  • Popular LocationNovant Health Matthews Medical Center3 min drive
  • Popular LocationSportsplex at Matthews5 min drive
  • Popular LocationSouthPark Mall16 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)24 min drive

Room options

Standard Room, 1 King Bed

9.4/10 Exceptional
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Extra Living Area)

8.8/10 Excellent
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10/10 Exceptional
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4/10 Exceptional
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.8/10 Excellent
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4/10 Exceptional
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10/10 Exceptional
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Matthews

In Matthews .Within 3 miles (5 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Matthews Community Center. Bowlero Matthews and McAlpine Creek Greenway are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • Bojangles' Coliseum - 11 min drive
  • Spectrum Center - 14 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • Chick-Fil-A - 11 min walk
  • McDonald's - 5 min walk
  • Texas Roadhouse - 2 min drive
  • Starbucks - 3 min drive
  • Taco Bell - 4 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Enjoy free breakfast at this Matthews hotel
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. Self parking is free.
  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1550 sq ft of conference space
  • 144 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Frequently asked questions

How close is Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel to the airport?

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel is 17.5 mi (25-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel on Jun 10, 2024 start from $113.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offer free breakfast?

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers free on-the-go breakfast every day from 6 AM to 9:30 AM.

Is there a casino at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM.

Is there free parking at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel have a pool?

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel does not have a pool.

Does Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel to downtown Matthews?

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel is 1.5 mi away from Matthews.

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 742 reviews" "
Rating 8 - Good. 222 out of 742 reviews" "
Rating 6 - Okay. 60 out of 742 reviews" "
Rating 4 - Poor. 36 out of 742 reviews" "
Rating 2 - Terrible. 24 out of 742 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
funky smell in room, bathrooms smell like sewage. don’t reserve a “suite” it will be smaller than the regular rooms. crack between the door and the floor lets light in all night long like a seedy motel. shower was clearly not cleaned out with dirt and hair at the bottom of the tub. subpar at best.
Stayed 3 nights in Feb 2024

8/10 Good

Vernetta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stop!
This was an interim stay on our way to Greenville. We visited friends and did some shopping. The hotel is conveniently located with easy access to local destinations. The staff were friendly and helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jhon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay again. Rooms super clean ,confy beds and breakfast was very good
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get in/out of parking lot
Stayed 2 nights in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Easy, clean and convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Tammey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Customer Service
The overall stay was the quality we’ve always experienced at Holiday Inn Express & Suites. But this one in Matthews, NC has a true customer service gem for a front desk manager. I believe his name is James. Pleasant, personable, and excellent customer service skills…James’ interaction with my wife and I was the type of service that tells your clients they are his priority, they are appreciated, and that he would like to see them again. Job well done.
Stayed 3 nights in Dec 2023