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Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3-star property
777 East Grand Avenue, Bensenville, IL 1-855-201-7819
3.3 out of 5
See all 49 travelocity Reviews

"Great hotel! It was comfy and clean. The morning breakfast was very tasty. " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

3-star hotel near Edge Ice Arena

Near the airport

You'll be within 2 miles (3 km) of Edge Ice Arena and 6 miles (10 km) of Rosemont Theatre with a stay here. Also within 9 miles (15 km) are Donald E. Stephens Convention Center and Fashion Outlets of Chicago.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

The 92 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Jun 21 - Jun 22

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Chicago O'Hare South, IL ratings based on 49 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Everyone (10) Couples (6) Family (29)
1 out of 5
Checking in was okay. Went to room. Room was not cleaned, beds not made. Went down and complained asked for another room. Given another room after debating with staff. They were going to charge more for that room. That room was not clean also.

Posted by on May 1, 2022

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Comment from Hotel Management

May 2, 2022 by General Manager

Dear Carol, Thank you for taking the time to tell us about your experience at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Country Inn & Suites by Radisson, Chicago O’Hare South, IL, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

5 out of 5
Great hotel! It was comfy and clean. The morning breakfast was very tasty.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 4, 2022 by General Manager

Thank You Kim for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Expedia as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

3 out of 5
I liked the staff they were nice. Their were people were smoking pot and using profanity outside in front of the hotel. Gross. Their was a hair weave in the bathroom which shows me it wasn’t cleaned very well.

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 12, 2021 by Selina

Dear Lorna Thank you for taking the time to tell us about your experience at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear about inconvenience caused and also about bathroom not being cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Manager

1 out of 5
First time staying at hotel for 3 nights without single room cleaning service. My wife got bitten by some bugs or Mosquitoes several time and so did I. My brother had another room also got bitten My brother s room refrigerator had mold inside. Terrible house cleanig Travelocity shouldn t even put this hotel on site

Posted by , from la mirada on Oct 7, 2021

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4 out of 5
This was a decent place to spend the night. The room was big enough but not huge, and 4 of us slept comfortably. The check-in process was quick and the help was friendly. Breakfast was ok, but missed having some fruit or beverage options that included fruit.

Posted by on Aug 13, 2021

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4 out of 5
Convenient, quiet

Posted by on Jul 12, 2021

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1 out of 5
The property was in a state of disrepair. They were in the middle of a remodel and things were messy and undone. In our first room, the bathroom door wouldn't close and the tub dripped. We asked to be moved and in the next room the tv didn't work properly and there were no chairs to sit on. There are no restaurants on site or even within walking distance. It is not near the airport, even though it is listed as Chicago O'Hare. It cost us $50 to get there in a taxi. Although their website says they have an airport shuttle, they don't. We arrived hungry from the airport and had to walk a mile to a grocery store to buy food from a deli. One of the worst hotel experiences of my life.

Posted by on Jul 10, 2021

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3 out of 5
location away from amenities; property under construction, room door did not latch

Posted by on Jul 6, 2021

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5 out of 5
Nothing to see ,everything was under construction

Posted by on Nov 29, 2020

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2 out of 5
I was very disappointed. I booked this hotel because they offered airport pickup. But the day of my arrival I was informed they did not offer that right now. When I said they should put that on their website I was told to go to a different hotel. Upon arrival I found out the hotel was closed for construction and had to stay at the Holiday inn next door. No disclosure of this when I called.

Posted by , from Orlando Florida on Aug 28, 2020

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Comment from Hotel Management

Sep 9, 2020 by Customer Care

Thank you for taking the time to post a review. We are saddened to hear that we fell short of your expectations due to the availability of the shuttle service and that the hotel was not up to its best condition at that time. Also, please accept our heartfelt apology if you were not informed about this. Certainly, this is not the kind of experience we would want you to have. Know that your voice has been heard and this will be forwarded to the hotel management for further improvement of our services. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience in the future.

About the Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Location 777 East Grand Avenue, Bensenville, IL 60106

Property Features

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. An airport shuttle (available on request) is available for a fee. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Chicago O'Hare South, IL. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Bensenville hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Bensenville Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers 92 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Bensenville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson O'Hare South
  • Country Inn Carlson O'Hare South
  • Country Inn Carlson O'Hare South Bensenville
  • Country Carlson O'Hare South Bensenville
  • Country Inn & Suites by Radisson, Chicago O'Hare South, IL Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.