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4.1 out of 5

"It’s a little dated- but the staff is really nice and very accommodating. " More

By a verified traveler on Sun 12 Jun 2022

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Hotel Description

Enjoy the indoor pool at this 4-star Deerfield hotel

Close to airport

You'll be within 3 miles (5 km) of Sportsman's Country Club and 6 miles (10 km) of Chicago Botanic Garden with a stay here. Northbrook Sports Complex and Chevy Chase Country Club are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$130* Per night/room Jul 4 - Jul 5

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Chicago North Shore Deerfield ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Chicago North Shore Deerfield

Everyone (11) Couples (2) Family (5)
5 out of 5
It’s a little dated- but the staff is really nice and very accommodating.

Posted by , from Petersburg on Jun 12, 2022

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Comment from Hotel Management

Jun 13, 2022 by GMJS

We truly take pride in providing great customer service and it is wonderful to have you mention our fantastic staff. We look forward to another opportunity to welcome you back to the Embassy Suites Chicago North Shore, Deerfield

5 out of 5
The hotel room was exceptional and so was the service by staff.

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jun 9, 2022 by GMJS

We’re truly delighted to know we have exceeded your expectations and you had a wonderful stay at the Embassy Suites Chicago North Shore, Deerfield. Thank you for the lovely review and we hope to welcome you back again when you return to the area

5 out of 5

Posted by on Mar 27, 2022

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3 out of 5
The pool closed for kids at 10 and becomes adult only. We weren’t told at check in and instead of explaining it to us, a staff member comes in and says “let’s go let’s go” and waves the kids out of the pool. Once I asked another staff member and it was explained to me , the first staff member began slamming chairs around walking toward me yelling “the kids have all day to swim adults only have one hour, what’s your problem, you shouldn’t have a problem” after spending almost $200 on a room I should be more than welcome to ask questions especially concerning my kids. Also the first aid kits are woefully empty. After my child fell at the pool I looked in the first aid kit there, only alcohol pads and gloves. No bandaids, or antibiotic cream. When I went to the front desk to ask they said they had one in the back and would check it, it was didn’t have what I needed either. Not a good look at such a fancy and expensive hotel. The trip was good other than these two issues.

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 24, 2022 by GMJS

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time. Thank You

4 out of 5

Posted by , from Kansas City on Dec 27, 2021

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5 out of 5
Everyone was very pleasant and helpful

Posted by on Dec 14, 2021

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Comment from Hotel Management

Dec 15, 2021 by GMJS

apologies for the disappointing stay. Thank you for providing feedback. Thank you for choosing Embassy Suites Chicago North Shore, Deerfield. We take pride in having friendly and helpful staff. It would be a pleasure to welcome you back again soon.

5 out of 5
reception at arrival was great. very helpful and friendly. We needed a couple items which were delivered quickly. Breakfast was really good. probably one of the best ones as buffets go.

Posted by , from SAOPAULO on Nov 2, 2021

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Comment from Hotel Management

Nov 3, 2021 by GMJS

We’re delighted that you enjoyed your visit We take pride in having a very helpful and friendly team Thank you for the great review and we look forward to your next visit.

3 out of 5
Not good for couples. Too many families on the weekend. Pop in machine was expired by 3 months.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by GMJS

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time.

5 out of 5

Posted by on Oct 10, 2021

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5 out of 5

Posted by , from norfolk on Oct 9, 2021

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About the Embassy Suites by Hilton Chicago North Shore Deerfield

Location 1445 Lake Cook Rd, Deerfield, IL 60015

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Monday and Tuesday:

  • Restaurant
  • Bar/lounge

Property Features

Embassy Suites by Hilton Chicago North Shore Deerfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 5432 square feet (505 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Chicago North Shore Deerfield. Free self parking is available. A complete renovation of Embassy Suites by Hilton Chicago North Shore Deerfield was completed in August 2018. This 4-star Deerfield hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 7 levels
  • 5432 sq ft of conference space
  • 505 sq m of conference space
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Deerfield Lake Cook Road Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Chicago North Shore Deerfield offers 237 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. 32-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Housekeeping is provided on request.

  • LED television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Cadwell’s Grill - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago North Shore/Deerfield
  • Embassy Suites Hotel North Chicago Shore/Deerfield
  • Hotel Embassy Suites Chicago - North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield Hotel
  • Embassy Suites Chicago North Shore/Deerfield Hotel Deerfield
  • Embassy Suites Chicago North Shore/Deerfield Hotel
  • Embassy Suites Chicago North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield
  • Deerfield Embassy Suites Chicago - North Shore/Deerfield Hotel
  • Hotel Embassy Suites Chicago - North Shore/Deerfield
  • Embassy Suites Chicago - North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield
  • Embassy Suites by Hilton Chicago North Shore Deerfield Hotel
  • Embassy Suites by Hilton Chicago North Shore Deerfield Deerfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.