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Hotel Arista

4.5-star property
2139 City Gate Ln, Naperville, IL 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 13 Travelocity Reviews

"Nice & modern building. Wasn't sure if parking garage had direct access to hotel but would have been more convenient; however didn't see signs if so.. " More

By a verified traveler on Sun 09 May 2021

Points Of Interest

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Hotel Description

Luxurious romantic hotel with 3 restaurants

In suburbs

You'll be within 3 miles (5 km) of Blackwell Forest Preserve and 6 miles (10 km) of Chicago Premium Outlets with a stay here. Arrowhead Golf Club and Centennial Beach are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 3 restaurants, and a fitness center are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like free self parking and an area shuttle.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 144 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with digital channels, and other amenities include free wired Internet and 24-hour room service.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$179* Per night/room Jul 1 - Jul 2

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Arista ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Arista

Everyone (7) Couples (3) Family (4)
4 out of 5
Nice & modern building. Wasn't sure if parking garage had direct access to hotel but would have been more convenient; however didn't see signs if so..

Posted by on May 9, 2021

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4 out of 5

Posted by on Feb 16, 2021

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Comment from Hotel Management

Apr 12, 2021 by Kelly

Thank you for your amazing review! We hope you visit us again soon.

5 out of 5
Very nice just out of the way location...but everything else was great..

Posted by on Nov 11, 2019

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5 out of 5
Nice location. Convenient shopping and dining. Beautiful setting.

Posted by , from Buffalo Grove, IL on Oct 14, 2019

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Comment from Hotel Management

Nov 4, 2019 by Kelloy

Thank you for the amazing review! We are so thrilled to hear you enjoyed your stay. We hope you will visit us again soon.

5 out of 5

Posted by on Aug 24, 2019

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5 out of 5
Very modern and beautiful. Staff was very nice at check-in. I loved that food was available 24/7

Posted by on Jul 28, 2019

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5 out of 5

Posted by on Jun 3, 2019

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5 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 29, 2019 by Kelly

Thank you for posting a review regarding your recent stay! If there is any further feedback you can provide that would assist us with enhancing our service levels please do not hesitate to share. Thank you again!

5 out of 5
This is a beautiful hotel! Both the common areas and the room were very clean and comfortable. The room had many unexpected amenities. I enjoyed the cold lemon water provided in the lobby on the floor. The staff is very professional and friendly. Check in and out were flawless. The location is unique and the coffee shop next door was great.

Posted by on May 5, 2019

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Comment from Hotel Management

May 13, 2019 by Kelly

Thank you for the amazing review! We are so happy to hear you enjoyed your stay and hope you will visit us again soon.

5 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by Kelly

Thank you for posting a review regarding your recent stay! We hope you will visit us again soon.

About the Hotel Arista

Location 2139 City Gate Ln, Naperville, IL 60563

Property Features

Hotel Arista offers its guests a full-service spa and a fitness center. There are 3 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, a train station pick-up service, and a train station drop-off service are free. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

  • 144 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2008
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (48.6 km / 30.2 mi)
  • Train station: Naperville Route 59 Station (4.4 km / 2.7 mi)
  • Property shuttles: Free area shuttle within 5.00 mi and train station pick-up
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Sugar Toad - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

TheTap In Pub and Carvery - This pub serves lunch and dinner. Happy hour is offered.

CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

Guests under 17 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 17
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 10
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 7.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 19 per person (approximately)
  • Valet parking fee: USD 14 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arista Citygate Centre
  • Arista Citygate Centre Naperville
  • Arista Hotel
  • Hotel Arista
  • Hotel Arista Citygate
  • Hotel Arista Citygate Centre
  • Hotel Arista Citygate Centre Naperville
  • Hotel Arista Naperville
  • Arista Naperville
  • Hotel Arista At Citygate Centre
  • Hotel Arista Hotel
  • Hotel Arista Naperville
  • Hotel Arista Hotel Naperville

You should know

  • Hotel Arista offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.