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4.2 out of 5

"I was just looking for a clean, safe room to crash for a night with my mom while visiting friends in the area. Saw the fireplace in the room pics and ... " More

By a verified traveler on Thu 29 Dec 2022

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Hotel Description

Adults-only boutique hotel with free WiFi

In Willowbrook

You'll find Willowbrook Community Park and National Shrine of St. Therese within 3 miles (5 km) of this hotel. Also, Southwest Medical Consultants is within 3 miles (5 km) and Burr Ridge Village Center is within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A garden is also provided.

Standard Suite, 1 Queen Bed, Non Smoking (Adults Only)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room Feb 8 - Feb 9

Premium Suite, 1 King Bed, Non Smoking (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swimming Pool Suite, 1 King Bed (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Champagne Lodge & Luxury Suites ratings based on 43 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Champagne Lodge & Luxury Suites

Everyone (23) Couples (17) Family (6)
5 out of 5
I was just looking for a clean, safe room to crash for a night with my mom while visiting friends in the area. Saw the fireplace in the room pics and thought I'd treat mom to an extra nice room. LOL didn't know this was a love shack of sorts. OMG! Lucky for me she has a sense of humor and we are still sharing a good laugh about my travel prep skills. Staff was great and friendly. We were able to check in a little early which was nice because mom was tired from walking all over Woodfield mall (she's in her 70s). Nice bed and a map sheet with directions and instructions. Not much for soaps and towels but we were only staying the night. Huge walk-in shower. I did venture into the hot tub but I was too chicken to try the bidet. Small mini fridge. Breakfast is coffee and some packaged pastries and poptarts. We opted to go to the Steven's family restaurant a few miles away (it was delicious and worth the drive btw). Location is a quiet residential area, so we felt very safe at night.

Posted by on Dec 29, 2022

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Comment from Hotel Management

Dec 29, 2022 by Ron

Thank you Crystal for your detailed review!

5 out of 5
Everything thing was great from front desk service to the room. It was very clean and well stock with towels and smelt fresh when walking threw the door. Will be back soon

Posted by on Oct 17, 2022

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Comment from Hotel Management

Oct 17, 2022 by the cl

Hi Crystal,We are so glad you enjoyed your stay! We hope to see you again soon!!

2 out of 5
Found hairs 8 or 10 long not ours in our huge hot that takes 3 and a half hours to fill.The only chair in the room was scared the bidet was not bolted down on either side.The Luxury stereo system is a small boom box.Do not believe their is a coffee maker in your room but if you don’t mind going outside in 10 degree weather it is available 24 hours in the Lobby.

Posted by on Jan 27, 2022

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Comment from Hotel Management

Feb 1, 2022 by Ron

1. It takes 12 minutes to fill out the x-large hot tub - so please! 2. There is a chair in every room. 3. We do not advertise a luxury radio. 4. Since Covid 19 started, we removed all coffee maker from every suite for safety reason. Coffee (Donkin, Starbucks and such) is available 24 hours in the front lobby. We would appreciate if you do stay with us again!

5 out of 5
The rooms are really nice especially the shower and tub. There Wi-Fi is insanely slow I was getting like .1 mbs so I wouldn’t count on watching anything on it

Posted by on Dec 30, 2021

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Comment from Hotel Management

Dec 30, 2021 by The CL

Good Morning Kyle, We are thrilled you enjoyed your stay with us! Thank you so much for the review. We hope to see you again and may your holidays be safe and happy. Best Wishes!

3 out of 5
I’ve been to this location several times with my boyfriend and always enjoy our stay. However this last time I was a bit disappointed. They charge you a deposit of $100 for not smoking which they check upon checkout (cool). This last time I was charged $5.00 for a stained pillow case. My hair is red and the dye bled on the pillow case. They told me they discard soiled sheets and pillow cases due to COVID. I have never been anywhere where my sheets are checked prior to check out for stains!! Outside of this no other complaints.

Posted by on Oct 23, 2021

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Comment from Hotel Management

Oct 23, 2021 by The CL

Hi Ramona, you were informed of our policies when you booked your stay and again, when you checked in. If you stain a sheet, it is damaged and can not be used again. Since this is your attitude, we preffer that you do not stay with again. You would have to receive an approval from our GM to stay here again. Thank you! The CL Management

5 out of 5
This is not the first stay for me and my fiancé. It’s always clean and the staff is always nice and courteous. I like the fact that the rooms have no windows so the romantic vibe is always set. Great lighting inside lights up the room as well.

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 19, 2021 by the cl

Thank you for your feedback! We always love seeing returning guests. Hope to see you again soon!!!

4 out of 5

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 27, 2021 by The CL

Thanks for staying with us. We appreciate your feedback!

5 out of 5
You get to have you own privacy

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 1, 2021 by Ron

Thank you so much for your review!

1 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 4, 2021 by Ron

Thank you so much for your review.

5 out of 5
I Loved everything and will be back soon 😊🙏

Posted by on May 11, 2021

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Comment from Hotel Management

May 11, 2021 by CL

Thank you for your feedback! See you next time! The CL

About the The Champagne Lodge & Luxury Suites

Location 16 W 621 S. Frontage Rd, Willowbrook, IL 60527

Property Features

As a guest of The Champagne Lodge & Luxury Suites, you'll find a garden and coffee/tea in a common area. WiFi is free in public spaces. Free self parking is available. This 3.5-star Willowbrook hotel is smoke free.

  • 1 floor
  • 38 guestrooms or units
  • Coffee in lobby
  • Front desk (24 hours)
  • Garden
  • No smoking on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Willow Springs Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

The Champagne Lodge & Luxury Suites offers 38 accommodations, which are accessible via exterior corridors and feature fireplaces and designer toiletries. Beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Fireplace
  • Jetted tub
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 5 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Champagne Lodge & Luxury Suites

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Minimum guest age is 21
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 0 for check-in between 9:00 PM and midnight
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Champagne Lodge
  • Champagne Lodge & Luxury Suites
  • Champagne Lodge & Luxury Suites Willowbrook
  • Champagne Lodge Luxury Suites
  • Champagne Luxury Suites
  • Champagne Luxury Suites Willowbrook
  • Champagne Suites
  • Champagne Hotel And Luxury
  • Champagne Lodge And Luxury Hotel Willowbrook
  • Champagne Lodge Luxury Suites Willowbrook
  • The Champagne Lodge Luxury Suites
  • Champagne Suites Willowbrook
  • The Champagne & Luxury Suites
  • The Champagne Lodge & Luxury Suites Hotel
  • The Champagne Lodge & Luxury Suites Willowbrook
  • The Champagne Lodge & Luxury Suites Hotel Willowbrook

You should know

  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.