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4.2 out of 5

"My only complaint, They asked if we wanted complimentary cleaning and we said yes please and nobody ever showed up. " More

By a verified traveler on Mon 06 Dec 2021

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Hotel Description

3.5-star hotel near Michigan Avenue

City center stay

A stay at this Downtown Chicago hotel places you steps from John Hancock Center and a 5-minute walk from Michigan Avenue. Museum of Contemporary Art and Ann and Robert H. Lurie Children's Hospital are also within half a mile (1 km).

Renovated in 2016

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 14 conference rooms, as well as the business center and free WiFi in public areas. A coffee shop, a free grocery shopping service, and a grocery/convenience store are also on offer.

Sofa beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 345 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, refrigerators, and microwaves.

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$194* Per night/room May 31 - Jun 1

Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking (Alcove)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Chicago/Magnificent Mile Suites ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Chicago/Magnificent Mile Suites

Everyone (7) Couples (3) Family (6)
4 out of 5
My only complaint, They asked if we wanted complimentary cleaning and we said yes please and nobody ever showed up.

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 8, 2021 by Patrick

Dear Angela, Thank you very much for staying with us. My sincere apology for our team not delivering on providing the service offered and requested. I will share this with our team so they are aware and for it to not happen again. We3 look forward to welcoming you back soon.

5 out of 5
Staff is super friendly and helpful. We were even able to check in super early!

Posted by , from Oakville on Nov 13, 2021

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Comment from Hotel Management

Nov 26, 2021 by Patrick

Dear Stacy, Thank you very much for staying with us and we are glad that we were able to accommodate your early check-in. Have a nice Holiday Season

5 out of 5
Proximity and organized staff

Posted by on Sep 20, 2021

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5 out of 5
I enjoyed the proximity of the property to all the activity and events i attended. I did not like the price of parking

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 4, 2021 by Management

Good Afternoon, Thank you for taking the time out of your busy schedule to share your experience. We look forward to welcoming you back in the near future! Kind Regards, Management

5 out of 5
Clean, friendly staff. Easy check in and out.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Management

Good Afternoon, Thank you for taking time out of your busy schedule to share your experience. We look forward to welcoming you back in the future! Kind Regards, Management

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 12, 2021 by Management

Good afternoon, Thank you for taking time out of your busy schedule to rate your experience. We look forward to welcoming you back in the near future! -Management

1 out of 5
I didn’t like that I paid $200 for a hotel room where we weren’t allowed to talk at a normal volume because we were getting noise complaints for just TALKING. annoyed annoyed annoyed!!

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 22, 2021 by Tom

Dear Anonymous, Thank you for staying with us and our apologies for the situation you experienced. I am assuming that you stayed in a connecting room and that can have contributed to the problem. Again, our apologies.

5 out of 5

Posted by on Mar 31, 2021

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Comment from Hotel Management

Apr 12, 2021 by Management

Good evening, Thank you for taking time out of your busy schedule to rate your experience. We look forward to welcoming you back to the hotel! Kind Regards, Management

5 out of 5

Posted by on Jul 6, 2020

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5 out of 5
Validated parking so we didn’t have to pay. Very friendly staff.

Posted by on Jul 5, 2020

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About the Hilton Chicago/Magnificent Mile Suites

Location 198 E Delaware Pl, Chicago, IL 60611

Property Features

Hilton Chicago/Magnificent Mile Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Chicago/Magnificent Mile Suites. A complete renovation of Hilton Chicago/Magnificent Mile Suites was completed in May 2016. Smoking is allowed in designated areas at this 3.5-star Chicago hotel.

  • 1 building
  • 345 guestrooms or units
  • 30 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1990
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Millennium Station (2.9 km / 1.8 mi)
  • Metro station: Chicago Station (Red Line) (0.8 km / 0.5 mi)

Room Amenities

Hilton Chicago/Magnificent Mile Suites offers 345 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hilton Chicago/Magnificent Mile Suites has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and access to the heated pool

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Heated pool access (reservations required)
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 6.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 per night (rates may vary)
  • Offsite parking fee: USD 55.00 per day (0.3 mi away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Magnificent Mile Hilton
  • Chicago Magnificent Mile Suites
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.