"My only complaint, They asked if we wanted complimentary cleaning and we said yes please and nobody ever showed up. " More
City center stay
A stay at this Downtown Chicago hotel places you steps from John Hancock Center and a 5-minute walk from Michigan Avenue. Museum of Contemporary Art and Ann and Robert H. Lurie Children's Hospital are also within half a mile (1 km).
Renovated in 2016
This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 14 conference rooms, as well as the business center and free WiFi in public areas. A coffee shop, a free grocery shopping service, and a grocery/convenience store are also on offer.
Sofa beds, WiFi
Featuring conveniences like sofa beds and sitting areas, the 345 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include wired Internet, refrigerators, and microwaves.
Dec 8, 2021 by Patrick
Dear Angela, Thank you very much for staying with us. My sincere apology for our team not delivering on providing the service offered and requested. I will share this with our team so they are aware and for it to not happen again. We3 look forward to welcoming you back soon.
Nov 26, 2021 by Patrick
Dear Stacy, Thank you very much for staying with us and we are glad that we were able to accommodate your early check-in. Have a nice Holiday Season
Jul 4, 2021 by Management
Good Afternoon, Thank you for taking the time out of your busy schedule to share your experience. We look forward to welcoming you back in the near future! Kind Regards, Management
Jun 1, 2021 by Management
Good Afternoon, Thank you for taking time out of your busy schedule to share your experience. We look forward to welcoming you back in the future! Kind Regards, Management
May 12, 2021 by Management
Good afternoon, Thank you for taking time out of your busy schedule to rate your experience. We look forward to welcoming you back in the near future! -Management
Apr 22, 2021 by Tom
Dear Anonymous, Thank you for staying with us and our apologies for the situation you experienced. I am assuming that you stayed in a connecting room and that can have contributed to the problem. Again, our apologies.
Apr 12, 2021 by Management
Good evening, Thank you for taking time out of your busy schedule to rate your experience. We look forward to welcoming you back to the hotel! Kind Regards, Management
Hilton Chicago/Magnificent Mile Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Chicago/Magnificent Mile Suites. A complete renovation of Hilton Chicago/Magnificent Mile Suites was completed in May 2016. Smoking is allowed in designated areas at this 3.5-star Chicago hotel.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Hilton Chicago/Magnificent Mile Suites offers 345 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Hilton Chicago/Magnificent Mile Suites has a restaurant on site.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and access to the heated pool
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.