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4.5 out of 5

"The staff was very friendly and welcoming. It was our first time there, and they were great at answering our questions and helping make suggestions on ... " More

By a verified traveler on Tue 29 Aug 2023

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Hotel Description

3-star hotel near Navy Pier

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Chicago Riverwalk and within a 10-minute walk of Millennium Park. Chicago Theatre and Michigan Avenue are also within half a mile (1 km).

24-hour fitness

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A 24-hour business center, a lobby fireplace, and dry cleaning are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$153* Per night/room Oct 29 - Oct 30

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Chicago Downtown Riverwalk ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Chicago Downtown Riverwalk

Everyone (22) Couples (6) Family (6)
5 out of 5
I loved

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 18, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5 out of 5
The staff was very friendly and welcoming. It was our first time there, and they were great at answering our questions and helping make suggestions on things to do.

Posted by on Aug 29, 2023

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Comment from Hotel Management

Aug 30, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5 out of 5

Posted by , from PINE BLUFF on Aug 27, 2023

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Comment from Hotel Management

Sep 18, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5 out of 5
Front desk were friendly and polite and valet parking friendly as well.

Posted by on Aug 17, 2023

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Comment from Hotel Management

Aug 19, 2023 by monica m

Thank you for taking the time to give feedback on your stay. I am delighted to hear that was an enjoyable one! Please stay with us again in the future!

5 out of 5

Posted by on Aug 12, 2023

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Comment from Hotel Management

Aug 13, 2023 by monica m

Thank you for taking the time to give feedback on your stay. I am delighted to hear that was an enjoyable one! Please stay with us again in the future!

5 out of 5
Very friendly staff, clean room and facility, excellent location. had some issues with wifi service is the only down side that I could mention but that wouldn't stop us from staying there again

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 16, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

4 out of 5
The stay was good, but unfortunately our check-in, which was supposed to be at 4pm, was not provided until after 6pm. In addition, we had to request room cleaning because it wasn't done on the first day. Apart from this, everything else was fine and the employees were fantastic.

Posted by on Jun 14, 2023

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Comment from Hotel Management

Jun 16, 2023 by monica m

Thank you for taking the time to provide us with feedback from your recent stay. As a valued guests I sincerely apologize for the difficulties you encountered during your stay.

5 out of 5
The bar at the property needs to have a bigger selection.

Posted by on May 28, 2023

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Comment from Hotel Management

Jun 6, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5 out of 5

Posted by on May 16, 2023

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Comment from Hotel Management

Jun 6, 2023 by monica m

Thank you for taking the time to give feedback on your stay. I am delighted to hear that was an enjoyable one! Please stay with us again in the future!

5 out of 5
Excellent facility!!! Only issue was bathroom sink drainage was extremely slow.

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 16, 2023 by monica m

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

About the Hilton Garden Inn Chicago Downtown Riverwalk

Location 66 East Wacker Place, Chicago, IL 60601

Property Features

WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 266 square feet (25 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at Hilton Garden Inn Chicago Downtown Riverwalk. For a fee, parking is available.

  • 1 building
  • 191 guestrooms or units
  • 26 levels
  • 266 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2015
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Transport

  • Train station: Millennium Station (0.4 km / 0.2 mi)
  • Metro station: Randolph-Wabash Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Chicago Downtown Riverwalk offers 191 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10.00–25.00 per person
  • Valet parking fee: USD 69.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chicago/North Loop Hotel Chicago
  • Hilton Garden Inn Chicago/North Loop Hotel
  • Hilton Garden Inn Chicago/North Loop Chicago
  • Hilton Garden Inn Chicago/North Loop Hotel Chicago
  • Hilton Garden Inn Chicago/North Loop Hotel
  • Hilton Garden Inn Chicago/North Loop Chicago
  • Hotel Hilton Garden Inn Chicago/North Loop Chicago
  • Chicago Hilton Garden Inn Chicago/North Loop Hotel
  • Hotel Hilton Garden Inn Chicago/North Loop
  • Hilton Chicago Loop Chicago
  • Hilton Chicago Riverwalk
  • Hilton Garden Inn Chicago Downtown Riverwalk Hotel
  • Hilton Garden Inn Chicago Downtown Riverwalk Chicago
  • Hilton Garden Inn Chicago Downtown Riverwalk Hotel Chicago

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.