"Had an issue related to check-in. Front desk took immediate action to address the concern. Great customer service. Issue was resolved. " More
Downtown Chicago stay
At this Downtown Chicago hotel, you'll be well placed to visit Chicago Riverwalk and Chicago Theatre, both steps away. Michigan Avenue and Grant Park are also within half a mile (1 km).
Business services
A 24-hour gym is featured at this hotel, along with free WiFi in public areas and a fireplace in the lobby. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. Luggage storage, laundry facilities, and free newspapers are also on offer.
Free Internet, refrigerators
The 191 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. LCD TVs, refrigerators, and microwaves are also available.
Feb 25, 2022 by Hilton Garden Inn
Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!
Nov 1, 2021 by Hilton Garden Inn
Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!
Sep 8, 2021 by Hilton Garden Inn
Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!
Sep 1, 2021 by Hilton Garden Inn
hank you for taking the time to provide us with feedback from your recent stay. As a valued guests, and I sincerely apologize for the difficulties you encountered during your stay. I appreciate you bringing this situation to my attention, and I will personally address with my team. This is certainly not reflective of the experience you have come to expect from a Hilton property.
Aug 18, 2021 by Hilton Garden Inn
Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!
Jul 20, 2021 by Hilton Garden Inn
Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 266 square feet (25 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Chicago Downtown Riverwalk. This 3-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Hilton Garden Inn Chicago Downtown Riverwalk offers 191 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.