Skip to main content
Beginning of main content
4.3 out of 5

"We had the most pleasant stay. We will definitely come back to stay here. " More

By a verified traveler on Sat 23 Mar 2024

Enter dates to see availability

Hotel Description

3-star hotel near Lake Michigan

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Lake Michigan and Grant Park. Also, Field Museum of Natural History is within half a mile (1 km) and Art Institute of Chicago is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and a free grocery shopping service are also on offer.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Apr 29 - Apr 30

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Chicago Downtown South Loop ratings based on 28 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Chicago Downtown South Loop

Everyone (17) Couples (2) Family (8)
5 out of 5
We had the most pleasant stay. We will definitely come back to stay here.

Posted by on Mar 23, 2024

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2024 by Lorena B.

Thank you for your feedback! We hope to see you again soon!

5 out of 5

Posted by on Feb 15, 2024

Was this review helpful to you?
Comment from Hotel Management

Feb 16, 2024 by Fausto

Dear Adolfo,Thank you for choosing us and rating your experience. We love seeing yours was a 5 out of 5! Come see us again soon.

5 out of 5

Posted by on Dec 23, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 24, 2023 by MA

Thank you for taking your time to write about your experience at our hotel. We look forward to welcoming you back to our hotel when travel plans bring you back in Chicago.

3 out of 5

Posted by on Oct 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 11, 2023 by MA

Thank you for taking your time to write about your experience at our hotel. We look forward to welcoming you back to our hotel when travel plans bring you back in Chicago.

5 out of 5

Posted by on Oct 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 9, 2023 by Fausto

Dear Cherub,Thank you for choosing us and sharing an excellent rating. We hope to see you again soon.

4 out of 5

Posted by on Aug 2, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 30, 2023 by DM

We appreciate the feedback, thank you for staying with us!

5 out of 5

Posted by on Aug 1, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 30, 2023 by DM

We appreciate the feedback, thank you for staying with us!

5 out of 5

Posted by on Jul 9, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 30, 2023 by DM

We appreciate the feedback, thank you for staying with us

4 out of 5
My stay was good. The staff was average.

Posted by on Jul 3, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2023 by DM

Thank you for staying with us, we appreciate the feedback

5 out of 5
Super clean and friendly staff - highly recommend!!!

Posted by on May 8, 2023

Was this review helpful to you?
Comment from Hotel Management

May 10, 2023 by DM

Thank you for staying with us, we appreciate the feedback

About the Hilton Garden Inn Chicago Downtown South Loop

Location 55 E 11th Street, Chicago, IL 60605

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chicago hotel is smoke free.

  • 146 guestrooms or units
  • 1080 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (1 km / 0.6 mi)
  • Metro station: Roosevelt Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Smart television
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Apple Pay

Safety features at this property include a fire extinguisher, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, mobile payments, and Apple Pay. Cash is not accepted.Ā For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10ā€“20 for adults, and USD 5ā€“10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chicago Downtown South Loop Hotel
  • Hilton Garn Inn Chicago Loop
  • Hilton Chicago Loop Chicago
  • Hilton Garden Inn Chicago Downtown South Loop Hotel
  • Hilton Garden Inn Chicago Downtown South Loop Chicago
  • Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Chicago-Hotels-Hilton-Garden-Inn-Chicago-Downtown-South-Loop.h33682469-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Hilton-Garden-Inn-Chicago-Downtown-South-Loop.h33682469-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chicago-Hotels-Hilton-Garden-Inn-Chicago-Downtown-South-Loop.h33682469-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.