"Bathroom grout could use better cleaning. Breakfast could use something warm. They had lots of cookies but no actual breakfast items such as bagels or ... " More
City center stay
Within a 10-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and Grant Park. Art Institute of Chicago and Millennium Park are also within half a mile (1 km).
Free breakfast
This hotel features a 24-hour gym and a rooftop terrace. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and concierge services and free newspapers are also provided.
Oct 26, 2021 by Customer Service
Thank you for sharing your feedback, Loreli. We're glad to hear you enjoyed our hotel overall. We truly value your feedback and we'll address your concerns with our accommodations and breakfast selection with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town. Thank you for taking the time to share, have a great day.
Sep 27, 2021 by Customer Service
Thanks for the amazing rating, JOHN! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Centric The Loop Chicago! Have a lovely day!
Jul 20, 2021 by Mary
Thank you for choosing Hyatt Centric the Loop. We appreciate your kind words. It is great to hear you had a good stay. We look forward to your next stay.
Jul 6, 2021 by Mary
Thank you for choosing Hyatt Centric the Loop. I will pass all your feedback on to the appropriate departments who will be glad to hear it. We look forward to your next stay.
Jul 6, 2021 by Mary
Thank you for choosing Hyatt Centric the Loop. I will pass all your feedback on to the appropriate departments who will be glad to hear it. We look forward to your next stay.
Feb 28, 2020 by Mary
I'm sorry to hear your room and stay was not up to Hyatt standards. I will address this directly with the appropriate teams directly. I hope you will come back as this does not reflect our usual performance. We look forward to your next stay.
Nov 18, 2019 by Daniel
Thank you!
Nov 7, 2019 by Daniel
Thank you so much for your reply. We appreciate your feedback and hope that you will stay with us again if you are ever back in Chicago!
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2500 square feet (232 square meters). A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hyatt Centric The Loop Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Valet parking (surcharge) , Offsite parking reservations required
Hyatt Centric The Loop Chicago offers 257 accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
AIRE - Seasonal - This rooftop bar specializes in local cuisine. Open select days.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyattās practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and GBAC STAR Facility Accreditation (global expert).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.