Skip to main content
Beginning of main content
4.3 out of 5

"Bathroom grout could use better cleaning. Breakfast could use something warm. They had lots of cookies but no actual breakfast items such as bagels or ... " More

By a verified traveler on Mon 25 Oct 2021

Enter dates to see availability

Hotel Description

4-star hotel near Willis Tower

City center stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and Grant Park. Art Institute of Chicago and Millennium Park are also within half a mile (1 km).

Free breakfast

This hotel features a 24-hour gym and a rooftop terrace. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$219* Per night/room Jul 4 - Jul 5

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Hyatt Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Centric The Loop Chicago ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric The Loop Chicago

Everyone (11) Couples (5) Family (4)
4 out of 5
Bathroom grout could use better cleaning. Breakfast could use something warm. They had lots of cookies but no actual breakfast items such as bagels or eggs etc

Posted by on Oct 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2021 by Customer Service

Thank you for sharing your feedback, Loreli. We're glad to hear you enjoyed our hotel overall. We truly value your feedback and we'll address your concerns with our accommodations and breakfast selection with the appropriate members of our team so we may improve for the future. We look forward to hosting you again next time you're in town. Thank you for taking the time to share, have a great day.

5 out of 5
Loved it. Terrific roof top bar / terrace.

Posted by , from WAUWATOSA on Sep 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 27, 2021 by Customer Service

Thanks for the amazing rating, JOHN! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Centric The Loop Chicago! Have a lovely day!

5 out of 5
Staff was very friendly,helped us with everything. We really enjoyed our stay and would definitely stay again.

Posted by on Jul 20, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 20, 2021 by Mary

Thank you for choosing Hyatt Centric the Loop. We appreciate your kind words. It is great to hear you had a good stay. We look forward to your next stay.

5 out of 5
Nice upscale hotel with great access to all including Amtrak Train Station. Complimentary breakfast was very nice with great coffee and fresh treats. Terrific rooftop bar.

Posted by on Jun 30, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2021 by Mary

Thank you for choosing Hyatt Centric the Loop. I will pass all your feedback on to the appropriate departments who will be glad to hear it. We look forward to your next stay.

4 out of 5
Central, safe and walkable location. Cozy and clean rooms. Friendly staff and great complimentary coffee.

Posted by on Jun 23, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2021 by Mary

Thank you for choosing Hyatt Centric the Loop. I will pass all your feedback on to the appropriate departments who will be glad to hear it. We look forward to your next stay.

5 out of 5

Posted by on Apr 10, 2021

Was this review helpful to you?
1 out of 5
Our hotel room was soo dirty! We had to request a new room! Which was still dusty but way better than the first one we arrived to. Excellent location very centric!

Posted by , from California on Feb 25, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 28, 2020 by Mary

I'm sorry to hear your room and stay was not up to Hyatt standards. I will address this directly with the appropriate teams directly. I hope you will come back as this does not reflect our usual performance. We look forward to your next stay.

4 out of 5

Posted by on Nov 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 18, 2019 by Daniel

Thank you!

4 out of 5
Excellent staff, they were always helpful and professional

Posted by on Oct 30, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 7, 2019 by Daniel

Thank you so much for your reply. We appreciate your feedback and hope that you will stay with us again if you are ever back in Chicago!

3 out of 5
We asked for toilet paper because the one in the room was nearly gone upon the arrival. Our coffee cup was dirty, even though there was plastic on them. We asked for more and never received them

Posted by on Sep 2, 2019

Was this review helpful to you?

About the Hyatt Centric The Loop Chicago

Location 100 W. Monroe St, Chicago, IL 60603

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2500 square feet (232 square meters). A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hyatt Centric The Loop Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 257 guestrooms or units
  • 22 levels
  • 5 conference rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Offsite parking reservations required

Transport

  • Train station: Millennium Station (1 km / 0.6 mi)
  • Metro station: Monroe Station (Blue Line) (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric The Loop Chicago offers 257 accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

AIRE - Seasonal - This rooftop bar specializes in local cuisine. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and GBAC STAR Facility Accreditation (global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 69 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Loop Chicago Hotel
  • Hyatt Centric Loop Hotel
  • Hyatt Centric Loop Chicago
  • Hyatt Centric Loop
  • Hyatt Centric The Loop Chicago Hotel
  • Hyatt Centric The Loop Chicago Chicago
  • Hyatt Centric The Loop Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Chicago-Hotels-Hyatt-Centric-The-Loop-Chicago.h9069667-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chicago-Hotels-Hyatt-Centric-The-Loop-Chicago.h9069667-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Chicago-Hotels-Hyatt-Centric-The-Loop-Chicago.h9069667-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.