City center stay
Within a 10-minute walk of this The Loop hotel, you'll find Willis Tower and Art Institute of Chicago. Also, Millennium Park is within half a mile (1 km) and Cloud Gate is within 2 miles (3 km).
Business services
This hotel features a 24-hour fitness center and a rooftop terrace. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.
Free Internet, iPod docks
The 257 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Refrigerators and coffee/tea makers provide the conveniences of home, and other amenities include Egyptian cotton sheets and flat-screen TVs. Housekeeping is available once per stay.
Feb 28, 2020 by Mary
I'm sorry to hear your room and stay was not up to Hyatt standards. I will address this directly with the appropriate teams directly. I hope you will come back as this does not reflect our usual performance. We look forward to your next stay.
Nov 18, 2019 by Daniel
Thank you!
Nov 7, 2019 by Daniel
Thank you so much for your reply. We appreciate your feedback and hope that you will stay with us again if you are ever back in Chicago!
Jul 29, 2019 by Mary
Thank you for your feedback. I hope you enjoyed your time with us. We look forward to the next time you visit.
Jul 14, 2019 by Mary
Thank you for your feedback. I hope you enjoyed your stay and you will join us again in the future.
May 21, 2019 by Mary
I hope you enjoyed your stay. I'm glad to hear it was in a good location. We look forward to your next stay.
May 12, 2019 by Mary
Thank you for your feedback. I'm so glad you enjoyed your stay. We look forward to the next time you are in Chicago.
Dec 21, 2018 by Daniel
I am so sorry to hear about your experience. Please feel free to contact the hotel directly and speak with our Director of Operations, Nilesh Pandey. He will make sure to address your concerns accordingly to ensure that this does not happen again.
The following facilities or services will be unavailable from September 01 2020 to April 01 2021 (dates subject to change):
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2500 square feet (232 square meters). A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hyatt Centric The Loop Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Hyatt Centric The Loop Chicago offers 257 accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.
AIRE - Seasonal - This rooftop bar specializes in local cuisine. Open select days.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyattās practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.