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4.1 out of 5

"Close to trains, bars/restaurants and shopping. Professional staff that thoroughly cleans the rooms. Great hotel and and location for a reasonable pr ... " More

By a verified traveler on Sun 30 Jul 2017

Hotel Description

4.5-star luxury hotel near Water Tower Place

City center retreat

Within a 15-minute walk of this Near North Side hotel, you'll find Water Tower Place and Grant Park. Millennium Park and Navy Pier are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 25 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 792 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, iPod docks, and TVs with cable channels.

Grand Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Jan 2 - Jan 3

2 Beds Grand Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Beds Luxury Suite Executive Tower

Bed Count 2 Full Beds Maximum Occupancy 6 Max

2 Beds Suite Grand Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

InterContinental Chicago Magnificent Mile ratings based on 156 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Chicago Magnificent Mile

Everyone (22) Couples (2) Family (3)
5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 22, 2019 by Demetrius H.

Thank you for staying with us at the InterContinental Chicago Magnificent Mile. We hope you come back and see us again soon! Demetrius H. Assistant Director of Front Office

1 out of 5
I booked a small meeting for four people meeting was two half days and one full day, the hotel has absolutely outrageous hidden charges. Coffee and sodas (we drink 5 total) was $1,500, a single bottle of water was $38, having internet for 4 people and the connection to the TV as a monitor was $1,800. Total bill was $5,000. I have these meetings a couple times a year at different hotels, Marriott, Hyatt, etc. and the bill is never over $2,000 total. I feel completely ripped off and when I complained to the staff the response was just "that's what we charge."

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jean

Thanks for your feedback we will forward this information to sales/ conference service manager for follow-up

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by ihg

No feedback

4 out of 5
Be prepared to to spend $84 for overnight parking a day.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 3, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The pool on the 12th floor was nice. had a movie on for the kids was really nice

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 3, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

4 out of 5
I reserved two rooms, my Bathroom was not clean (house keeping did not fill up the tissue and hand tower, so I ordered those things additionally, and one of shower curtain button was break down, I found there are dirty things on small tower which was looks like someone used and just hang on there, also there are no bath mat. Most of all, I asked room change for my parents, before the room changed from king bed to twin room, I did not realize how room was small, so I just assumed that the size of room might similar but it was so small and bathroom was really small. I paid the same money but my parents' room situation was lower than my room. Anyway, Breakfast was not bad and coffee and fruits were good. Most of all, hotel was located in very good place.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 7, 2019 by ihg

We have manager to follow-up with these issues sorry for your inconvenience

5 out of 5
Staff real friendly rooms clean have pay parking not good

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 23, 2019 by ihg

Sorry for parking rate it is separate company

5 out of 5
Great hotel in a superb location. Very clean rooms. Walk to wherever you want to go. Bars, restaurants and night life.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 12, 2019 by ihg

Thanks for feedback

5 out of 5
Was a great location and great property. Starbucks there too so that was a hit with my coffee drinkers in the group. Easy access to shopping, eating and Navy Pier.

Posted by on May 28, 2019

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Comment from Hotel Management

May 30, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

About the InterContinental Chicago Magnificent Mile

Location 505 N Michigan Ave, Chicago, IL 60611

Property Features

InterContinental Chicago Magnificent Mile offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 25 meeting rooms available. A fitness center, spa services, and a vending machine are also featured at the luxury InterContinental Chicago Magnificent Mile. For a fee, parking is available. This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Millennium Station (1.2 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Chicago Magnificent Mile offers 792 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Center Court - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and light fare. A children's menu is available.

Michael Jordan Steakhouse - This steakhouse specializes in local cuisine and serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Michael Jordan's Bar - This lobby lounge specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

  • Golfing nearby

Spa Services

Spa InterContinental has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per day
  • Resort fee: USD 13.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, USD 10 and USD 25 for children (approximately)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Magnificent Mile InterContinental
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  • InterContinental Chicago Magnificent Mile Hotel
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  • InterContinental
  • InterContinental Hotel
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  • InterContinental Chicago Magnificent Mile Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.