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4.5 out of 5

"The staff was welcoming and engaging, efficient, and friendly. The building was clean and presented a very comfortable and classy ambiance. The loca ... " More

By a verified traveler on Thu 09 Jan 2020

Hotel Description

4.5-star luxury hotel near Water Tower Place

Heart of Chicago

Within a 10-minute walk of this Near North Side hotel, you'll find Water Tower Place and Grant Park. Millennium Park and Navy Pier are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the 25 conference rooms, as well as the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and Egyptian cotton sheets, the 792 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, iPod docks, and TVs with cable channels. Housekeeping is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$122* Per night/room Dec 3 - Dec 4

Grand Room, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Intercontinental, Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 6 Max

InterContinental Chicago Magnificent Mile ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Chicago Magnificent Mile

Everyone (10) Couples (2) Family (3)
5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Drew

Thank you for taking time out of your day to review your experience here at our hotel.

5 out of 5

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Drew

Thank you so much for taking time out of your day to review your experience at our hotel.

5 out of 5
The staff was welcoming and engaging, efficient, and friendly. The building was clean and presented a very comfortable and classy ambiance. The location was very convenient to everything I needed.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 9, 2020 by Drew

Thank you so much for taking the time out of your day to review your experience here at InterContinental Chicago Hotel. We hope to see you again soon.

5 out of 5
Perfect location on the magnificent mile! Michael Jordan steak house was great

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Drew

Thank you so much for the wonderful review and we hope to welcome you back soon.

5 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 22, 2019 by Demetrius H.

Thank you for staying with us at the InterContinental Chicago Magnificent Mile. We hope you come back and see us again soon! Demetrius H. Assistant Director of Front Office

1 out of 5
I booked a small meeting for four people meeting was two half days and one full day, the hotel has absolutely outrageous hidden charges. Coffee and sodas (we drink 5 total) was $1,500, a single bottle of water was $38, having internet for 4 people and the connection to the TV as a monitor was $1,800. Total bill was $5,000. I have these meetings a couple times a year at different hotels, Marriott, Hyatt, etc. and the bill is never over $2,000 total. I feel completely ripped off and when I complained to the staff the response was just "that's what we charge."

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jean

Thanks for your feedback we will forward this information to sales/ conference service manager for follow-up

5 out of 5

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 9, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by ihg

No feedback

4 out of 5
Be prepared to to spend $84 for overnight parking a day.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 3, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The pool on the 12th floor was nice. had a movie on for the kids was really nice

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 3, 2019 by sw

Thanks for staying with us. We appreciate your feedback!

About the InterContinental Chicago Magnificent Mile

Location 505 N Michigan Ave, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from November 1 2020 to March 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Sauna
  • Spa

Property Features

InterContinental Chicago Magnificent Mile offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 25 meeting rooms available. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the luxury InterContinental Chicago Magnificent Mile. This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: O'Hare Intl. Airport (ORD) (28.9 km / 17.9 mi)
  • Train station: Millennium Station (1.2 km / 0.8 mi)
  • Metro station: Grand Station (Red Line) (0.4 km / 0.2 mi)

Room Amenities

InterContinental Chicago Magnificent Mile offers 792 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Center Court - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and light fare. A children's menu is available.

Michael Jordan Steakhouse - This steakhouse specializes in local cuisine and serves dinner only. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Michael Jordan's Bar - This lobby lounge specializes in American cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per day
  • Resort fee: USD 15.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, USD 10 and USD 25 for children (approximately)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Magnificent Mile InterContinental
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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.