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4.6 out of 5

"Our stay was amazing! We will definitely be back again! " More

By a verified traveler on Wed 12 Aug 2015

Hotel Description

4-star romantic hotel near Willis Tower

City center retreat

At this The Loop hotel, you'll be well placed to visit Willis Tower and Skydeck Ledge, both steps away. Art Institute of Chicago and Grant Park are also within half a mile (1 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 37 conference rooms, business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 610 guestrooms also offer WiFi and pillowtop beds. Smart TVs come with cable channels, and other amenities include wired Internet and iPod docks.

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Jan 3 - Jan 4

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

JW Marriott Chicago ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Chicago

Everyone (4)
5 out of 5

Posted by on Jul 28, 2019

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5 out of 5
We needed to book a hotel close to the Union Lake Club. It was close, clean, and quiet hotel in the heart of the city. Parking was super easy.

Posted by on Dec 22, 2018

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3 out of 5
Good location if you’d like to stay by Millenium Park. The hotel is just ok, nothing out of the ordinary.

Posted by on Sep 5, 2018

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5 out of 5

Wonderful accommodations

Pros: Excellent staff, awesome rooms, good price
Location: Great location near the theatre
Our stay was amazing! We will definitely be back again!

Posted by , from Rockford, IL on Aug 12, 2015

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4 out of 5

Staff was friendly and helpful.

Room was clean and very comfortable. Stay away from Florintine's.

Posted by , from Brea, CA, USA on Oct 11, 2012

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5 out of 5

Lovely hotel and helpful staff.

Pros: Close restaurants, premium tv channels
Cons: No free Internet
Asked concierge for recommendation for dinner - he inquired as to the type of cuisine we liked and gave us an excellent recommendation for a gastropub, with directions and a map. Was perfect.

Posted by , from St Paul, MN, USA on Jun 27, 2012

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4 out of 5

Beautiful, but pricey

Pros: Close restaurants, Free Internet, Quiet, sumptuous bathroom!
This was a beautiful hotel with a very accommodating staff. I'm just not sure it was completely worth the price.

Posted by , from Janesville, WI, USA on Jan 11, 2012

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5 out of 5

the hotel made me feel like a queen

Pros: Free breakfast, Close restaurants, Free Internet
I ve been to many hotels but the JW Marriot makes me feel like royalty. As soon as I walk in I get vip treatment. Its elegance and hospitality is like no other hotel I ve been to. I would recommend this hotel to any one that wants to have a unique experience here in Chicago.

Posted by , from chicago on Apr 13, 2011

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5 out of 5

Great Hotel

We really enjoyed our stay at this hotel. The service was excellent. The rooms are new, clean, and spacious. I would definitely recommend this hotel.

Posted by on Jan 22, 2011

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Renovations + Closures

The property will be renovating from 10 November 2019 to 04 April 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

JW Marriott Chicago offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 41973 square feet (3899 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly JW Marriott Chicago. Parking is available for a fee. This 4-star Chicago hotel is smoke free.

  • 1 building
  • 610 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 41973 sq ft of conference space
  • 3899 sq m of conference space
  • Built in 1914
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (29 km / 18 mi)
  • Train station: Chicago Union Station (0.7 km / 0.5 mi)
  • Metro station: Quincy Metro Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 10 AM.

The Florentine - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Lobby Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa at JW Chicago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room.

The spa is open daily.

  • Deep tissue massage
  • Steam room in spa
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night
  • Nearby parking fee: USD 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago JW
  • Chicago JW Marriott
  • JW Chicago
  • JW Chicago Marriott
  • JW Marriott Chicago
  • JW Marriott Chicago Hotel
  • JW Marriott Hotel Chicago
  • Marriott Chicago JW
  • Marriott JW Chicago
  • Jw Marriott Chicago Hotel Chicago
  • JW Marriott Chicago Hotel
  • JW Marriott Chicago Chicago
  • JW Marriott Chicago Hotel Chicago

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.