"Not as clean as I would have expected for the area. Had to ask for TP( 1/4 of a roll) not enough towels/wash cloths, no hair dryer. Small glass fragme ... " More
In suburbs
A stay at this hotel places you within half a mile (1 km) of Willowbrook Community Park and 3 miles (5 km) of Burr Ridge Village Center. Also, National Shrine of St. Therese is within 3 miles (5 km) and Downers Grove Wine Shop is within 6 miles (10 km).
Round-the-clock service
Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.
Sep 29, 2023 by Oniel Rediresponse Specialist
Hi Tanya,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn PLUS+ Chicago - Willowbrook. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist
May 5, 2023 by Recordo Rediresponse Specialist
Hello Marina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ CHICAGO - WILLOWBROOK and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we are doing right and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist
Jul 19, 2022 by General Manager
Thank you for your recent review on our hotel. We are disappointed to hear that you had some of these issues during your time on the property with us. Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards Tajas Patel
Aug 31, 2021 by General Manager
Thank you for your recent review on our hotel. We are disappointed to hear that you had some of these issues during your time on the property with us. Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards, Tajas Patel
Jun 8, 2021 by General Manager
Thank you for your recent review on our hotel. We are disappointed to see your rating based on your stay with us. If you don't mind me asking, what did you not enjoy about your room or overall stay? Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards, Tajas Patel
Dec 13, 2019 by Red Roof Plus+ Chicago Willowbrook
Thank you for taking the time to post your review. We are pleased to see that you enjoyed your visit with us. We look forward to providing you with another comfortable stay in the future!
Nov 8, 2019 by Red Roof Plus+ Chicago Willowbrook
Thank you so very much for the great review! We are pleased to see that you had a great stay with us! We look forward to providing you with another comfortable stay, the next time your travels bring you back to our area!
As a guest of Red Roof Inn PLUS+ Chicago - Willowbrook, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. This Willowbrook hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Red Roof Inn PLUS+ Chicago - Willowbrook offers 109 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.