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"Not as clean as I would have expected for the area. Had to ask for TP( 1/4 of a roll) not enough towels/wash cloths, no hair dryer. Small glass fragme ... " More

By a verified traveler on Mon 11 Jul 2022

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Hotel Description

Enjoy the free WiFi at this Willowbrook hotel

In suburbs

A stay at this hotel places you within half a mile (1 km) of Willowbrook Community Park and 3 miles (5 km) of Burr Ridge Village Center. Also, National Shrine of St. Therese is within 3 miles (5 km) and Downers Grove Wine Shop is within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$57* Per night/room Apr 4 - Apr 5

Standard Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Chicago - Willowbrook ratings based on 17 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Chicago - Willowbrook

Everyone (14) Family (1)
5 out of 5

Posted by , from Joliet on Feb 28, 2024

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2 out of 5

Posted by on Sep 23, 2023

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Comment from Hotel Management

Sep 29, 2023 by Oniel Rediresponse Specialist

Hi Tanya,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn PLUS+ Chicago - Willowbrook. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

4 out of 5

Posted by , from Quilmes on Apr 5, 2023

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Comment from Hotel Management

May 5, 2023 by Recordo Rediresponse Specialist

Hello Marina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ CHICAGO - WILLOWBROOK and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we are doing right and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

1 out of 5

Posted by on Jul 24, 2022

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3 out of 5
Not as clean as I would have expected for the area. Had to ask for TP( 1/4 of a roll) not enough towels/wash cloths, no hair dryer. Small glass fragments on the floor. And the floors were sticky.

Posted by on Jul 11, 2022

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Comment from Hotel Management

Jul 19, 2022 by General Manager

Thank you for your recent review on our hotel. We are disappointed to hear that you had some of these issues during your time on the property with us. Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards Tajas Patel

1 out of 5
No hot water in my room. Most of the lights in my room were non functioning. No coffee in the morning.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Aug 31, 2021 by General Manager

Thank you for your recent review on our hotel. We are disappointed to hear that you had some of these issues during your time on the property with us. Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards, Tajas Patel

5 out of 5

Posted by on Aug 30, 2021

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1 out of 5
Dirty

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by General Manager

Thank you for your recent review on our hotel. We are disappointed to see your rating based on your stay with us. If you don't mind me asking, what did you not enjoy about your room or overall stay? Your feedback is very important to us and will help us in making improvements in the future. I hope you choose to return to the Red Roof Plus Willowbrook location and lodge with us in the near future! Best regards, Tajas Patel

4 out of 5
Was nice and clean. Staff at check in were nice and freindly.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 13, 2019 by Red Roof Plus+ Chicago Willowbrook

Thank you for taking the time to post your review. We are pleased to see that you enjoyed your visit with us. We look forward to providing you with another comfortable stay in the future!

5 out of 5
Always courteous, helpful and cheerful staff. Excellent room! Highly recommend.!

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Red Roof Plus+ Chicago Willowbrook

Thank you so very much for the great review! We are pleased to see that you had a great stay with us! We look forward to providing you with another comfortable stay, the next time your travels bring you back to our area!

About the Red Roof Inn PLUS+ Chicago - Willowbrook

Location 7535 Kingery Highway, Willowbrook, IL 60521

Property Features

As a guest of Red Roof Inn PLUS+ Chicago - Willowbrook, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Free self parking is available. This Willowbrook hotel is smoke free.

  • 109 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Clarendon Hills Station (6.2 km / 3.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn PLUS+ Chicago - Willowbrook offers 109 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn PLUS Chicago Willowbrook Motel
  • Red Roof Inn Motel Willowbrook Chicago
  • Red Roof Inn Willowbrook Chicago
  • Red Roof Inn Chicago - Willowbrook Hotel Willowbrook
  • Red Roof Inn Willowbrook
  • Willowbrook Red Roof Inn
  • Red Roof PLUS Chicago Willowbrook Motel
  • Red Roof PLUS Chicago Willowbrook
  • Red Roof Inn PLUS Chicago Willowbrook
  • Red Roof Inn PLUS+ Chicago Willowbrook
  • Red Roof PLUS+ Chicago Willowbrook
  • Red Roof Inn Chicago Willowbrook
  • Red Roof Inn PLUS+ Chicago Willowbrook
  • Red Roof Inn PLUS+ Chicago - Willowbrook Hotel
  • Red Roof Inn PLUS+ Chicago - Willowbrook Willowbrook
  • Red Roof Inn PLUS+ Chicago - Willowbrook Hotel Willowbrook

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.