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5.0 out of 5

"The man who checked us in was very polite and courteous. Throughout our stay we did have one issue (not having a working fridge), and upon check out ... " More

By a verified traveler on Wed 15 Sep 2021

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Hotel Description

4.5-star luxury hotel near Michigan Avenue

Downtown Chicago stay

At this Downtown Chicago hotel, you'll be well placed to visit Michigan Avenue and State Street, both within a 5-minute walk. Chicago Riverwalk and Chicago Theatre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$295* Per night/room Jul 3 - Jul 4

Luxury Suite, 2 Queen Beds (Spa Suite)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (Spa Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed (Spa Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Sonesta Chicago River North ratings based on 9 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Royal Sonesta Chicago River North

Everyone (4) Couples (1) Family (4)
5 out of 5
The man who checked us in was very polite and courteous. Throughout our stay we did have one issue (not having a working fridge), and upon check out the staff member said they would pass along the message instead of offering a discount off the room or anything for that matter. Overall the hotel was quiet and clean. The furnishing were a little dated but the location made up for it. Everything was within walking distance.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 16, 2021 by Elizabeth Massey

Thank you for your positive review! :)

5 out of 5

Posted by on Aug 12, 2021

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5 out of 5
NA

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by Mary Claire Murphy

Hello! Thanks so much for leaving such a great review, we'd love to see you again the next time you're in town.

5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 28, 2021 by Mary Claire Murphy

Hello! Thanks so much for leaving such a great review, we'd love to see you again the next time you're in town.

5 out of 5
Very pleased with the hotel. Clean spacious rooms fast elevator and great rooftop patio

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 3, 2021 by Mary Claire Murphy

Hello! Thanks so much for such a great review, we're so glad you enjoyed your stay with us.

5 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 3, 2021 by Sarah

Thank you for reaching out and providing feedback. We hope to see you again soon!

5 out of 5
Boutique hotels are the way to go. Upscale, quaint and hospitality....

Posted by , from Detroit on May 1, 2019

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Comment from Hotel Management

May 10, 2019 by Julian B

Hi Jean, Thanks for your feedback! Super excited that our staff made you feel welcome and showed you a chic boutique hotel experience. Come and see us soon!

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Julian B

Hi Traveler, Thanks for taking the time to rate your stay. Hope you enjoyed your time in the Windy City and can have you back soon!

5 out of 5
They really helped me out with a mistake I had made, and the staff were all wonderful as usual. Only thing I would change is to put pool temp at the 84-85deg allowed.

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 10, 2019 by Julian B

Hi Traveler, Thanks for taking the time to rate your stay with us. Glad to hear we were able to help out! I'll be sure to pass on your feedback to our Engineering team but hope you will visit again soon!

About the Royal Sonesta Chicago River North

Location 505 N State Street, Chicago, IL 60654

Property Features

Royal Sonesta Chicago River North offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8150 square feet (757 square meters) and includes conference space. The luxury Royal Sonesta Chicago River North also features a terrace, a fireplace in the lobby, and laundry facilities. This 4.5-star Chicago hotel is smoke free.

  • 261 guestrooms or units
  • 8150 sq ft of conference space
  • 757 sq m of conference space
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Millennium Station (1.4 km / 0.9 mi)
  • Metro station: Grand Station (Red Line) (0.1 km / 0.1 mi)

Room Amenities

Royal Sonesta Chicago River North offers 261 accommodations with MP3 docking stations and laptop-compatible safes. A pillow menu is available. 37-inch LCD televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • MP3 dock
  • LCD television
  • Cable channels
  • Pillow options
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

CBR - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room (weight limit: 31 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 20 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 40 per night (0.1 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Palomar
  • Palomar Chicago
  • Palomar Hotel
  • Palomar Hotel Chicago
  • Royal Sonesta Chicago River
  • Kimpton Hotel Palomar Chicago
  • Royal Sonesta Chicago River North Hotel
  • Royal Sonesta Chicago River North Chicago
  • Royal Sonesta Chicago River North Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.