"This was close to my daughters apartment and needed a 2 room for my other family members to meet and hangout. It was a great place to stay and quiet a ... " More
Heart of Chicago
A stay at this Downtown Chicago hotel places you steps from John Hancock Center and within a 5-minute walk of Water Tower Place. 900 North Michigan Shops and Broadway Playhouse are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Oct 15, 2023 by Jason Apolonio- Assistant General Manager
Thanks for taking time out to share your experience Bruce. Happy to know that you found the hotel to be quiet and clean. We would love to welcome you and your family back again soon.
Oct 6, 2023 by -Marcus G
Thank you for rating us!
Jun 20, 2023 by Jasmine, Front Desk Supervisor
All of our room come with a King sized bed. We do our best to accommodate room upgrades, but we can only do so if we have the availability. They are not guaranteed. I took a look at your billing and saw that room and tax was charged the day of your arrival. I am sorry to hear you didn't have an excellent stay. Thank you for your feedback Jenine.
May 6, 2023 by Jasmine Duplechin Front Desk Supervisor
I am happy to hear that you had an excellent stay! We thank you for your feedback and hope to see you on future travels!
Apr 12, 2023 by Jasmine, Front Desk Supervisor
We are happy to hear that you had a great stay! Thank you for your feedback.
Mar 4, 2023 by Jason Apolonio- Assistant General Manager
Let me start by apologizing for the issues during your recent stay with us. I will ensure that we address the issues you mentioned. Please feel free to reach out to the hotel directly so we can further address your concerns. I very much look forward to discussing these events and ensuring all your concerns are addressed.
Feb 27, 2023 by Peter
Hi Karla,I'm sorry to hear your stay didn't live up to expectations. We hope you'll visit again and give us a chance at a better second impression.
Sep 9, 2022 by James
Thank you so much for this feedback. I am sorry the room turn-around for the holiday did not go as expected. We are aware of the issues, and are discussing improvements. We would appreciate the opportunity to provide you with a much better impression.
Jun 29, 2022 by Operations Manager- Devin
Thank you for your feed, this really means a lot to us, we do hope you visit us again soon.
Jun 16, 2022 by Devin Moore -Operations Manager
Thank you so much for choosing our property, we appreciate your loyalty.
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical. For a fee, parking is available. This Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical offers 221 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium satellite channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash. Parties and events are allowed on site.
The property is professionally cleaned.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.