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The Peninsula Chicago

5-star property
108 East Superior Street, Chicago, IL 1-855-201-7819
5.0 out of 5
Exceptional!
See all 6 travelocity Reviews

"Very good customer service, thanks, " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

Family-friendly 5-star hotel near Navy Pier

Central Chicago getaway

A stay at this Downtown Chicago hotel places you within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Navy Pier. Lake Michigan and Chicago Theatre are also within 2 miles (3 km).

Award-winning

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities and babysitting. Enjoy the indoor pool and perks like free WiFi.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$450* Per night/room Apr 9 - Apr 10

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

The Peninsula Chicago ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Peninsula Chicago

Everyone (3) Couples (1) Family (3)
5 out of 5
Very good customer service, thanks,

Posted by , from Alexandria on Apr 25, 2022

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Comment from Hotel Management

Apr 26, 2022 by The Peninsula Chicago

Dear Raul, We appreciate you sharing your review! Thank you for your kind words about the service provided by our staff. It was our pleasure to have you as our guest. We hope to welcome you back again for another stay. Warm regards, Vince Reyes Hotel Manager

5 out of 5

Posted by on Dec 15, 2019

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5 out of 5
Our room was ready earlier than expected and everyone was helpful and amazingly friendly. This is a must stay when in Chicago and number one on our list. Our kids loved the place as well.

Posted by on Mar 28, 2019

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Comment from Hotel Management

Mar 29, 2019 by Hotel Manager

Dear Friend of the Peninsula, Thank you for visiting The Peninsula Chicago. We are delighted to read that you and your family enjoyed your accommodations and our service. We are honored by your recommendation and we look forward to welcoming you and your family back again soon. Warm regards, Max Schroeder Hotel Manager

5 out of 5
Beautiful property and room, location is perfect I doyknow if I would stay anywhere else while in Chicago

Posted by on Mar 4, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Manager

Dear Friend of the Peninsula, Thank you for visiting The Peninsula Chicago and for sharing your kind note about the decor of our property and location. We look forward to welcoming you back again soon. Warm regards, Max Schroeder Hotel Manager

5 out of 5
The hotel is in a great location and far surpasses expectation in every way. Amazing.

Posted by , from Albany NY on Sep 2, 2018

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Comment from Hotel Management

Sep 4, 2018 by Manager

Dear Bob, Thank you for visiting The Peninsula Chicago and for sharing your kind comments. We hope to welcome you back soon! Warm regards, Max Schroeder Resident Manager

5 out of 5

Absolutely Amazing

Every detail, even details I had no idea were details, were handled with care and precision. My birthday was made into the most magical weekend and due largely to The Peninsula Hotel in Chicago. I never want to stay anywhere else!

Posted by , from chicago on Jul 24, 2018

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Comment from Hotel Management

Jul 27, 2018 by General Manager

Dear codie, Thank you for visiting The Peninsula Chicago and for sharing your review. We are delighted to hear that you had such a wonderful stay with us in celebration of your birthday and we look forward to welcoming you back soon! Warm regards, Maria Zec Regional Vice President & General Manager

About the The Peninsula Chicago

Location 108 East Superior Street, Chicago, IL 60611

Renovations + Closures

The following facilities or services will be unavailable from January 9 2023 to February 21 2023 (dates subject to change):

  • Swimming pool

Property Features

The Peninsula Chicago offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Peninsula Chicago. Parking is available for a fee. This 5-star Chicago hotel is smoke free.

  • 339 guestrooms or units
  • 20 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.3 km / 0.8 mi)
  • Metro station: Chicago Station (Red Line) (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Peninsula Chicago offers 339 accommodations with iPod docking stations and DVD players. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Shanghai Terrace - This theme restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

The Lobby - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

The Bar - This bar specializes in American cuisine and serves light fare only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20–80 per person
  • Valet parking fee: USD 76.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Peninsula
  • Peninsula Chicago Hotel
  • Peninsula Chicago
  • Peninsula Hotel
  • Peninsula Hotel Chicago
  • The Peninsula Chicago Hotel Chicago
  • The Peninsula Chicago Hotel
  • The Peninsula Chicago Chicago
  • The Peninsula Chicago Hotel Chicago

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Peninsula Chicago is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

  • EarthCheck
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.