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"The location and the staff were great. " More

By a verified traveler on Fri 11 Nov 2022

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Hotel Description

4-star Art Deco hotel near Millennium Park

Downtown Chicago stay

Your stay at this Downtown Chicago hotel places you within 2 miles (3 km) of Millennium Park and Cloud Gate. Art Institute of Chicago and Navy Pier are also within 2 miles (3 km).

Renovated in 2022

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. Valet parking, a coffee shop, and a snack bar/deli are also offered.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 1 - Apr 2

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, Multiple Beds (Smoke Free)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Saint Clair- Magnificent Mile ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Saint Clair- Magnificent Mile

Everyone (16) Couples (3) Family (8)
4 out of 5

Posted by on Jun 13, 2023

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Comment from Hotel Management

Jul 3, 2023 by Customer Care Team

Dear Guest, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to praise our location. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Hotel Saint Clair on your next visit!Warm regards,Guest Experience Team

5 out of 5
Love this area…

Posted by , from JACKSONVILLE on May 12, 2023

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Comment from Hotel Management

May 15, 2023 by Customer Care Team

Dear Maria, thank you for letting us know you had a great stay at Hotel Saint Clair. We're glad our neighborhood was suitable for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Warm regards,Guest Experience Team

4 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

May 26, 2023 by Customer Care Team

Dear Luis, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Hotel Saint Clair on your next visit!Warm regards,Guest Experience Team

4 out of 5

Posted by , from STEGER on Mar 31, 2023

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Comment from Hotel Management

Apr 21, 2023 by Customer Care Team

Dear David, we are happy to have served you well at Hotel Saint Clair. It is our pleasure that our rooms match up to the standards you were expecting. Customer service is of utmost importance to us, and we thrive on providing our best to our guests. We are thrilled that you had a relaxing time at our hotel, and we are just as excited to improve our services to deliver you a satisfying guest experience. We continually try to upgrade the quality of our accommodation, and we would gladly appreciate more feedback on your stay. We shall be delighted to host you on all your visits to Chicago, with all our facilities running at their best.Warm regards,Guest Experience Team

3 out of 5

Posted by on Jan 9, 2023

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Comment from Hotel Management

Jan 18, 2024 by Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

5 out of 5

Posted by on Dec 11, 2022

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Comment from Hotel Management

Jan 18, 2024 by Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4 out of 5
The location and the staff were great.

Posted by on Nov 11, 2022

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Comment from Hotel Management

Nov 14, 2022 by Customer Care Team

Dear Sandra, thank you for reviewing your stay at Hotel Saint Clair - Magnificent Mile. We are glad to learn that our convenient location worked out perfectly for you, allowing you to truly enjoy what the city offers, along with excellent customer service. We were delighted to host you and would be more than happy to serve you again on your next trip!Warm regards,Guest Experience Team

2 out of 5
Noisy and very aloof staff other then bartender.

Posted by on Oct 13, 2022

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Comment from Hotel Management

Oct 17, 2022 by Customer Care Team

Dear Alan, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. We apologize for the noise concerns, and we are sorry to learn that our staff members could not offer you a satisfying visit. We are grateful for helping us decipher what went wrong during your stay, and we will implement the changes required to enhance our guest experience. We look forward to hearing more from you to improve your next visit with us!Warm regards,Guest Experience Team

2 out of 5
The beds were comfortable. The room was small for the price. The outside has the smell of garbage. The valet service, searched through my vehicle, let vape pens in my vehicle. I don't doubt that my vehicle wss taken for a joy ride. My worse hotel experience ever.

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 11, 2022 by Guest Experience Team

Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

5 out of 5
Very nice.

Posted by on Sep 29, 2022

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Comment from Hotel Management

Oct 3, 2022 by Guest Experience Team

Dear James, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

About the Hotel Saint Clair- Magnificent Mile

Location 162 East Ontario Street, Chicago, IL 60611

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and concierge services are also featured at Hotel Saint Clair- Magnificent Mile. For a fee, parking is available. A complete renovation of Hotel Saint Clair- Magnificent Mile was completed in July 2022. This 4-star Chicago hotel is smoke free.

  • 206 guestrooms or units
  • 16 levels
  • Built in 1926
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: Grand Station (Red Line) (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Saint Clair- Magnificent Mile offers 206 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Travel crib

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

NORA Restaurant - Onsite restaurant.

The Hot Coffee Bar - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Uncovered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Downtown Magnificent Mile Hotel
  • St. Clair Hotel Magnificent Mile Chicago
  • Red Roof Inn Hotel Chicago Downtown Magnificent Mile
  • Red Roof Hotel Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
  • Red Roof Inn Chicago
  • St. Clair Hotel Chicago
  • St. Clair Hotel Magnificent Mile
  • St. Clair Magnificent Mile Chicago
  • St. Clair Magnificent Mile
  • St Clair Magnificent Mile

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.