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4.7 out of 5

"Beautiful property in a great location. You won’t be disappointed " More

By a verified traveler on Sun 30 Jan 2022

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Hotel Description

4.5-star luxury hotel near Navy Pier

Downtown Chicago stay

Within a 15-minute walk of this Downtown Chicago hotel, you'll find Michigan Avenue and Grant Park. Chicago Riverwalk and Chicago Theatre are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 13 conference rooms, business center, and valet parking. WiFi in public areas is free.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$170* Per night/room Dec 18 - Dec 19

Deluxe Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Chicago River North ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Chicago River North

Everyone (9) Couples (2) Business (1) Family (3)
5 out of 5
Beautiful property in a great location. You won’t be disappointed

Posted by , from MIDLAND on Jan 30, 2022

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5 out of 5

Posted by on Feb 22, 2020

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5 out of 5
All was as fine as past 26 years like Starwood’s Service past !

Posted by on Dec 28, 2019

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5 out of 5
The views are spectacular! The restaurant was beautiful and the people are great ! Thanks !

Posted by on Nov 10, 2019

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4 out of 5
I was frustrated with the club access as I understood it to include happy hour cocktails And that was not the case. Otherwise, room was great and service was great. Pedro, at the bar, was an amazing server. Responsive, kind and friendly. We lived talking to him.

Posted by on Jun 22, 2019

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5 out of 5

Posted by on May 27, 2019

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5 out of 5

Posted by on May 26, 2019

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5 out of 5
The staff are amicable. Walking distance to river walk and restaurants

Posted by on May 14, 2019

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5 out of 5

St. Patrick's Day Weekend

Pros: Location, cleanliness.
Cons: Maybe retrain the staff in how to be cordial to ALL guests.
Location: We were in walking distance of everything. We walked to Millenium Park, we walked the Chicago River countless times, Magnificent Mile etc.
We stared Friday through Monday. We were in Chicago mainly for a Blackhawks game, but decided to come a few days early to witness/enjoy the St. Patrick's Day events. We were thrilled with our hotel, as our room had a river view and we were able to view the stunning green Chicago River at any time with out glorious room. We were in walking distance of all attractions we were interested in seeing while we were in Chicago. The only negative I would have is that we must have looked like riff raff to the most of the staff as none ever really said two words to us. The valet gentlemen were very pleasant and very kind. Only ONE doorman actually held a door for us. We are not in need of assistance, but we did notice that some patrons were treated much better than ourselves. All in all the hotel itself was spot on, just what we were looking for as far as location goes. The parking fee is a bit steep.

Posted by , from Pennsylvania on Apr 12, 2018

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5 out of 5

Very nice downtown Chicago hotel.

Pros: The convenience of being so close to all the things that downtown Chicago offers. Plus the hotel was quite!
Cons: Nothing!
Location: Easy walk to the Magnificent Mile!!
Very professional and friendly staff who make every effort to make sure your stay was great! Everything was with walking distance of the hotel that we wanted to do or see! Very Clean hotel, friendly at check in, always held the door open for you with a smile when entering the hotel and always went out of their way to make sure everything was fine!

Posted by on Oct 30, 2017

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About the The Westin Chicago River North

Location 320 N Dearborn St, Chicago, IL 60654

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 13 meeting rooms available. A fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 20 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (1.1 km / 0.7 mi)
  • Metro station: State Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

320 RiverBar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Motor boating nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 23 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Offsite parking fee: USD 60 per day (0.1 mi away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago River North Westin
  • Westin
  • Westin Chicago River North
  • Westin Hotel Chicago River North
  • Westin Chicago River North Hotel
  • Westin River North Hotel
  • Westin River North
  • The Westin Chicago River North Hotel Chicago
  • Chicago Westin
  • The Westin Chicago River North Hotel
  • The Westin Chicago River North Chicago
  • The Westin Chicago River North Hotel Chicago

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.