"The room was a little dusty and our room was very muggy. The ac was not working at full capacity. " More
Park Central stay
Your stay at this Park Central hotel places you within 6 miles (10 km) of Galleria Dallas and NorthPark Center. Also within 9 miles (15 km) are University of Texas at Dallas and Southern Methodist University.
Free perks
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.
WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 279 guestrooms also offer WiFi and TVs with cable channels. Other amenities include wired Internet, room service, and premium bedding. Weekly housekeeping is available.
Jul 26, 2021 by Lisa Werley
Thank you for staying with us. We will work to resolve this concern and apologize for the inconvenience. Thank you for your feedback and we hope you will stay with us again in the future
Jun 25, 2021 by Ann
Thank you for your feedback.
Jun 2, 2021 by Ann
Thank you for your feedback. We hope that you will give us another chance to service you.
Jun 9, 2021 by Ann
Thank you for staying with us, hope to have you back soon.
Jan 12, 2020 by Mary
Thank you for staying with us and I happy you enjoyed your experience. We hope to welcome you back again soon.
Oct 7, 2019 by Joel K
Thank you for your response. We appreciate your feedback. We will be making changes to the garage to be more driver friendly. Its hard to believe that when the hotel was built, there was only a two lane highway. We look forward to your next visit.
Aug 14, 2019 by Joel K
Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. Your concerns will be addressed to the appropriate departments.
Jul 26, 2019 by Joel K
Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. We sure hope that you will give us another opportunity to make it right.
Jul 26, 2019 by Joel K
Thank you so very much for your review. We will certainly pass along to the team. We are delighted to hear that you enjoyed your stay with us. Hope to see you again soon on your next visit to Dallas, Texas.
Jul 15, 2019 by tc
we are so sorry that you were unhappy with your stay.
Embassy Suites by Hilton - Dallas Park Central Area offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton - Dallas Park Central Area also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Dallas hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed
Free self parking
Embassy Suites by Hilton - Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Riparian Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.