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"The room was a little dusty and our room was very muggy. The ac was not working at full capacity. " More

By a verified traveler on Sun 18 Jul 2021

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Hotel Description

3.5-star hotel in Park Central

Park Central stay

Your stay at this Park Central hotel places you within 6 miles (10 km) of Galleria Dallas and NorthPark Center. Also within 9 miles (15 km) are University of Texas at Dallas and Southern Methodist University.

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the gym and free perks like on-the-go breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 279 guestrooms also offer WiFi and TVs with cable channels. Other amenities include wired Internet, room service, and premium bedding. Weekly housekeeping is available.

One King Bed, Non-Smoking, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room May 30 - May 31

Two Doubles Suite

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton - Dallas Park Central Area ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton - Dallas Park Central Area

Everyone (6) Family (10)
4 out of 5
The room was a little dusty and our room was very muggy. The ac was not working at full capacity.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 26, 2021 by Lisa Werley

Thank you for staying with us. We will work to resolve this concern and apologize for the inconvenience. Thank you for your feedback and we hope you will stay with us again in the future

5 out of 5
Great price. Room was clean. Breakfast was ok. Pancakes were overcooked and dry. Options were limited “because of Covid.”

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 25, 2021 by Ann

Thank you for your feedback.

4 out of 5
Breakfast was great and their staff very friendly

Posted by on May 25, 2021

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Comment from Hotel Management

Jun 2, 2021 by Ann

Thank you for your feedback. We hope that you will give us another chance to service you.

4 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 9, 2021 by Ann

Thank you for staying with us, hope to have you back soon.

5 out of 5
The Hotel is a great place to stay. I like to suite concept and conveniently located. I got a good price as well.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 12, 2020 by Mary

Thank you for staying with us and I happy you enjoyed your experience. We hope to welcome you back again soon.

4 out of 5
It is difficult to enter off the major highways. We circled through neighborhoods to get to the access road entrance. Parking in front is very limited. Parking underground was crowded and not well marked.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Joel K

Thank you for your response. We appreciate your feedback. We will be making changes to the garage to be more driver friendly. Its hard to believe that when the hotel was built, there was only a two lane highway. We look forward to your next visit.

1 out of 5
what was really disappointing was that on the second day of our stay we left the room around 11:00 a.m. didn't return until about 12:30 a.m. and the room had never been touched there was no clean tiles the room had not been trashing I've been empty the bedroom was untouched trash not empty. this was the second time for me at this property that the situation happened. this will be my last time staying at this particular property.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Joel K

Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. Your concerns will be addressed to the appropriate departments.

4 out of 5
Swimming pool and hot tub needs assistance. Read reviews before i booked about pool so i called they said the condition was fine. Really murky water .4 kids to go swimming so not Happy at all. Breakfast was great. Rooms really nice.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 26, 2019 by Joel K

Thank you so much for your feedback. We sincerely apologize that we did not provide the level of service an amenities you deserved while a guest in our hotel. We sure hope that you will give us another opportunity to make it right.

1 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 26, 2019 by Joel K

Thank you so very much for your review. We will certainly pass along to the team. We are delighted to hear that you enjoyed your stay with us. Hope to see you again soon on your next visit to Dallas, Texas.

1 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 15, 2019 by tc

we are so sorry that you were unhappy with your stay.

About the Embassy Suites by Hilton - Dallas Park Central Area

Location 13131 N Central Expy, Dallas, TX 75243

Property Features

Embassy Suites by Hilton - Dallas Park Central Area offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton - Dallas Park Central Area also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This 3.5-star Dallas hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 9 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1984
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton - Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Riparian Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites by Hilton - Dallas Park Central Area Hotel
  • Embassy Suites Hotel Dallas Park Central Area
  • Embassy Suites by Hilton - Dallas Park Central Area Dallas
  • Embassy Suites by Hilton - Dallas Park Central Area Hotel Dallas

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.