You'll be within half a mile (1 km) of Grapevine Mills Mall and 2 miles (3 km) of LEGOLAND® Discovery Center with a stay at this Grapevine hotel. Gaylord Texan Convention Center and Grapevine Lake are also within 3 miles (5 km).
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.
Free Internet, MP3 docks
Boasting comforts like premium bedding and down comforters, the 125 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include MP3 docks, sitting areas, and DVD players.
Sep 8, 2021 by Tara, Night Audit
Hi Jorge! I am so sorry you experienced a not so friendly staff. We rarely get comments about our staff that is bad. But we will look into it. Thank you for letting us know. We would love to be given an opportunity to try and raise our score and give the customer service you should of receive. We hope to see you come back!
Jul 27, 2021 by Hyatt Management
Thank for staying with us. Please come back soon!
Jun 15, 2021 by Brooks
Thank you so much for staying with us! We appreciate your feedback.
Jun 1, 2021 by Shalina Oliver
Thanks for staying with us. We appreciate your feedback. We hope to see you again soon.
Apr 19, 2021 by Shalina Oliver
Thank you for completing our guest survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words. If I can provide any assistant, please contact me directly. We look forward to being of service to you soon. Best Regards, Shalina Oliver Assistant General Manager
Mar 10, 2020 by Hotel Manager
Dear Valued Guest, Thank you for choosing the Hyatt Place Dallas/Grapevine! We appreciate your feedback and we look forward to your return! Sincerely,
Feb 28, 2020 by Hotel Manager
Dear Valued Guest, Thank you so much for choosing the Hyatt Place Dallas/Grapevine! We look forward to your return visit to Grapevine! Sincerely,
Jan 13, 2020 by Hotel General Manager
Dear Valued Guest, Thank you so much for your feedback. We look forward to your return visit to Grapevine. Sincerely,
Nov 4, 2019 by Hotel Management
Thank you so much for choosing the Hyatt Place Dallas/Grapevine! We appreciate your feedback and look forward to your return visit to the area. Sincerely,
The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
Hyatt Place Dallas/Grapevine offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1,600 square feet (0 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Dallas/Grapevine. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This 3-star Grapevine hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.