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"Must safe It’s very clean Even the white towels are “white” Only flaw it definitely smelt like “something been closed off for a while but I always b ... " More

By a verified traveler on Sun 26 Dec 2021

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Hotel Description

3-star hotel perfect for exploring Richardson

Heart of Richardson

You'll find Methodist Hospital Campus for Continuing Care and Collin Creek Mall within 3 miles (5 km) of this hotel. Also, University of Texas at Dallas is within 3 miles (5 km) and ArtCentre of Plano is within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and laundry facilities and free newspapers are also provided.

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room Oct 5 - Oct 6

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sonesta Select Dallas Richardson ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Select Dallas Richardson

Everyone (10) Family (6)
1 out of 5
The place was clean and decorated for the holidays. HOW EVER, when I got to the hotel I go to check in and show them my Travelocity reservation like I have done with all my trips before. Well this time I tired the "pay at location" option when I made my online reservation. So when I get up to the front the desk to check in the refused to take it. I even tried to make a new reservation for one night for me and my three kids. We just drove hours and it was night time and all i had was cash on me. They said they do not take cash, cash app, third party payments and there was nothing they could do and walked away. So here i am a single mom with three kids four hours away from home on New Years Eve and all the hotels are booked or way out of my price range. Thinking we are going to have to sleep in the car for the night i get back on the website to check for any hotels for one day that take cash. We finally end up at a ghetto dirty hotel that looked like it was out of a horror movie. I had to block the hotel door with chairs and furniture because of all noise and people yelling in the hallways. Very disappointed and shock Sonesta Select would not be willing to work with me in any way. I even offered to let the front desk girls pick any one of my Louis Vuitton purse plus cash for one night stay.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 6, 2022 by Melonie

Thank you for your response. We will share your feedback with the team. Management has been informed.

4 out of 5
Must safe It’s very clean Even the white towels are “white” Only flaw it definitely smelt like “something been closed off for a while but I always bring febreeze The staff was helpful and pleasant Very good location

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 27, 2021 by Melonie

We thank you for your appreciation of our lovely staff and cleanliness! We value your feedback and hope to see you again!

3 out of 5
The rooms were ok.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 5, 2021 by Melonie

Thank you! We are glad to hear that the rooms were satisfactory. If there is anything we can do to improve in the future, feel free to let us know!

1 out of 5

Posted by on Oct 24, 2021

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4 out of 5
friendly staffs

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 7, 2021 by Melonie

Thank you for staying with us! We appreciate your feedback!

5 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 3, 2021 by Jessica

We appreciate your feedback and thank you for staying with us!

1 out of 5
The fat lady at the front desk that worked at night was very rude. She needs to be fired. She takes her job way to seriously.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by D'Ann Curry

Thank you for responding to the survey, I apologize for any inconvenience you may have experienced during your stay. Please contact the hotel directly to resolve and redeem your loyalty.

5 out of 5
The property was very clean and the beds were extremely comfortable. The staff was very professional and friendly. I would highly recommend this property.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 23, 2021 by D'Ann Curry

Thank you for your positive feedback and review. Look forward to seeing you again in the near future.

1 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Mar 5, 2021 by JGW

Please accept our apologies. I can only assume the your rating connects to the timeframe in which the hotel was without power. We hope that we have opportunity to serve you under normal circumstances in the future. Stay safe and healthy!

5 out of 5
You owe me $20 for upfront deposit. Great location, clean facility.

Posted by on Jun 18, 2019

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About the Sonesta Select Dallas Richardson

Location 2191 N Greenville Ave, Richardson, TX 75082

Property Features

Sonesta Select Dallas Richardson offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Sonesta Select Dallas Richardson also features a terrace, a garden, and a picnic area. For a fee, parking is available. This 3-star Richardson hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sonesta Select Dallas Richardson offers 123 accommodations with video-game consoles and coffee/tea makers. Flat-screen televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 6:30 AM to 9:30 AM.

The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15 per person (approximately)
  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Campbell Richardson
  • Courtyard Dallas Richardson
  • Courtyard Dallas Richardson Campbell
  • Courtyard Marriott Dallas Campbell
  • Courtyard Marriott Dallas Campbell Hotel
  • Courtyard Marriott Dallas Campbell Hotel Richardson
  • Courtyard Marriott Dallas Richardson Campbell
  • Courtyard Marriott Richardson
  • Courtyard Richardson Campbell
  • Marriott Richardson Campbell
  • Courtyard Marriott Dallas Richardson Campbell Hotel
  • Sonesta Select Dallas Richardson Hotel
  • Sonesta Select Dallas Richardson Richardson
  • Sonesta Select Dallas Richardson Hotel Richardson
  • Courtyard by Marriott Dallas Richardson at Campbell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.