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4.0 out of 5

"Near transportation and downtown. I don't drive so it was great to jave everything within walking distance. I dropped my bags and started vacation. It ... " More

By a verified traveler on Wed 12 May 2021

Hotel Description

3-star hotel near Dallas World Aquarium

Downtown Dallas stay

You'll be steps from Dallas World Aquarium and within a 10-minute walk of House of Blues Dallas with a stay at this West End Historic District hotel. Also, Sixth Floor Museum is within half a mile (1 km) and Kay Bailey Hutchison Convention Center is within 2 miles (3 km).

Business services

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A snack bar/deli, express check-out, and luggage storage are also on offer.

Free Internet, kitchenettes

The 148 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. Well-equipped kitchenettes with refrigerators and microwaves are included, in addition to LCD TVs with cable channels and sitting areas. Weekly housekeeping is available.

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$90* Per night/room Jun 30 - Jul 1

Basic Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites Dallas Downtown / West End ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites Dallas Downtown / West End

Everyone (8) Couples (2) Family (3)
4 out of 5

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 21, 2021 by hotel

Thank you so much for your review, we are glad to see you enjoyed your stay with us. We hope to see you during your next Dallas visit and thank you again for choosing us!

3 out of 5
Near transportation and downtown. I don't drive so it was great to jave everything within walking distance. I dropped my bags and started vacation. It would be great if the amenities charge was released immediately upon check out.

Posted by on May 12, 2021

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Comment from Hotel Management

May 13, 2021 by Front Desk

Thank you for your response.

5 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 13, 2021 by Front Desk

Thank you for your response.

1 out of 5
I didnt like how it was not clean in hall way by my room we got to the room at 330 pm Saturday the dirty towels was still in the hallway when we left for checkout at 12 Sunday Very trashy and nasty

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 14, 2021 by Hotel Front Desk

Thank you for your response, due to COVID-19 since housekeeping cannot enter rooms we ask guest to please place their linen/trash outside. Then a housemen will come by and pick it up multiple times a day. We apologize for this inconvenience however and hope you had a wonderful stay in Dallas!

4 out of 5
Very nice staff, the main thing I did not like was the toilets were too low; hard for old people to get up from. Nice breakfast. Reasonable prices.

Posted by on Mar 3, 2020

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4 out of 5
Adequate Convenient to our venue. Slightly rundown.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by General Manager

Dear Guest, thank you for choosing SpringHill Suites Dallas Downtown/West End and also for your review. We are glad our location added to the enjoyment of your visit. We value your feedback and hope to welcome you again soon. Sincerely, Debbie Diaz, General Manager

5 out of 5
Nice property that is convenient to lots of attractions in walking distance.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by General Manager

Dear Guest, thank you so much for choosing SpringHill Suites Dallas Downtown/West End for your stay. It is nice to read that we met all of your expectations and you were especially happy with our convenient location. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Debbie Diaz, General Manager

5 out of 5
Everything was close enough to just walk to it. The only thing I didn’t like was having my room by an exit door.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by General Manager

Dear Guest, thank you for choosing SpringHill Suites Dallas Downtown/West End and also for your generous review. We are glad to know you liked our excellent location in proximity to everything the city has to offer. However, we regret not meeting some of your expectations and appreciate your feedback. Thank you once more for the perfect rating, and we hope to welcome you again soon. Sincerely, Debbie Diaz, General Manager

5 out of 5
Rochelle. She was excellent! Super informative, super charismatic, super helpful and just all around good vibe! Ryan was great too! We appreciate these ladies so much for our first time in historic west end.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by General Manager

Dear Guest, we are flattered by your very kind review of SpringHill Suites Dallas Downtown/West End. Team members like Rochelle and Ryan are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. Sincerely, Debbie Diaz, General Manager

4 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by General Manager

Dear Guest, thank you for rating your pleasant experience at Springhill Suites Dallas Downtown/West End. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Debbie Diaz, General Manager

About the SpringHill Suites Dallas Downtown / West End

Location 1907 N Lamar Street, Dallas, TX 75202

Property Features

SpringHill Suites Dallas Downtown / West End offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 700 square feet (65 square meters). The business-friendly SpringHill Suites Dallas Downtown / West End also features multilingual staff, laundry facilities, and express check-out. This 3-star Dallas hotel is smoke free.

  • 148 guestrooms or units
  • 10 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (30.8 km / 19.1 mi)
  • Train station: Dallas Union Station (1 km / 0.6 mi)
  • Metro station: West End Station (0.3 km / 0.2 mi)

Room Amenities

SpringHill Suites Dallas Downtown / West End offers 148 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Sitting area
  • Pull-out sofa bed
  • In-room dining
  • HD television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 12 per day(10 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Dallas Downtown West End
  • SpringHill Suites Dallas Downtown West End Hotel
  • SpringHill Suites End Hotel Dallas Downtown West
  • SpringHill Suites End Hotel
  • SpringHill Suites Dallas Downtown / West End Hotel
  • SpringHill Suites Dallas Downtown / West End Dallas
  • SpringHill Suites Dallas Downtown / West End Hotel Dallas

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.