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4.3 out of 5

"Room was relatively clean but but the hallways stunk " More

By a verified traveler on Thu 01 Feb 2024

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Hotel Description

Enjoy free buffet breakfast at this Hornell hotel

In Hornell

You'll be within 3 miles (5 km) of St. James Hospital and 9 miles (15 km) of Solar Eclipse April 8th 2024. Alfred University and St. James Mercy Hospital are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$106* Per night/room Apr 11 - Apr 12

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Maple City Inn ratings based on 13 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Maple City Inn

Everyone (3) Couples (3) Family (5)
4 out of 5
Close to college

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 25, 2024 by Tabitha M

Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Room was relatively clean but but the hallways stunk

Posted by on Feb 1, 2024

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Comment from Hotel Management

Feb 1, 2024 by Tabitha M

Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are happy to know that overall you were happy with your stay, we are sorry however about the issue with the smell in the hall. Thank you for letting us know.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Nov 3, 2023 by Tabitha M

Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
Very friendly staff and really nice pool.

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 21, 2023 by Tabitha M

Thank you for leaving a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will make sure to let the staff know that you enjoyed your stay. We hope you will come back and see us again soon.

5 out of 5
Great place to stay nice and quiet but if you need anything you know your needs will be met!

Posted by on Jun 6, 2023

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Comment from Hotel Management

Jul 19, 2023 by Tabitha M

Thank you for leaving a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
We could hear the people in the room above us walking around

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 12, 2022 by Tabitha General Manager

Thank you for leaving a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

5 out of 5
Next door to a VWF that my wife and I could walk to. Beautiful area. Good free breakfast.

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 4, 2022 by Tabitha General Manager

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are all happy to know that you enjoyed your stay with us. We are also happy that you enjoyed the complimentary breakfast. We hope you will come back and see us again soon.

5 out of 5
Super friendly staff. Door outside leads to the elevator from the parking area, made it easy to get luggage in and out. Very nice double queen beds (soft and cozy), big fridge and microwave. We brought home calzones from Cosmic Patty's (awesome food) kids warmed up before bed as a snack. Big, clean pool. Nice fitness center. coffee all night as well. Only 2 floors so not a lot of noise. Nice shower with wonderful smelling shampoo, soap, lotion and conditioner. An hour drive from Watkins Glen State Park and 1/2 hour from Glen W Curtiss Museum (both a must). Breakfast was cooked eggs with sausage patty, cold cereals and milk, make your own waffle, quick oatmeal, breads, muffins, bagels, English muffins, apples/oranges, kids tube yogurt, or cups, boiled eggs, Oat milk, fresh juice or vitamin water. Very good coffee! Over all had a very nice stay. Will come again.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 27, 2021 by Tabitha General Manager

Thank you for your review. I am happy to see that you and your family enjoyed your stay with us. We hope that you will choose to stay with us again in the future if you are in the area.

5 out of 5
The staff were quiye helpfully. They offered advise of the area. Asked quite often if you need anything.

Posted by , from Utica on Sep 23, 2020

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Comment from Hotel Management

Oct 19, 2022 by Tabitha General Manager

Thank you for leaving a review regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Dry clean which is really important during this time

Posted by on Sep 17, 2020

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Comment from Hotel Management

Sep 23, 2020 by Kelly General Manager

Thank you for sharing with us about your stay, i do apologize about no dry cleaning services.

About the Best Western Maple City Inn

Location 1 Canisteo Sq, Hornell, NY 14843

Property Features

Best Western Maple City Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Best Western Maple City Inn also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Hornell hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 40-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets welcome with a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.Ā This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hornell
  • Comfort Inn Hotel Hornell
  • Hornell Comfort Inn
  • Comfort Hotel Hornell
  • Comfort Inn Hornell Ny
  • Best Western Maple City Inn Hornell
  • Best Western Maple City Inn
  • Best Western Maple City Hornell
  • Best Western Maple City
  • Best Maple City Hornell
  • Best Western Maple City Inn Hotel
  • Best Western Maple City Inn Hornell
  • Best Western Maple City Inn Hotel Hornell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.