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"the staff was really welcoming and so understanding. i so did appreciate the team. " More

By a verified traveler on Sun 09 Oct 2022

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Humble hotel

In shopping district

Within 3 miles (5 km) of this Humble hotel, you'll find Humble Kindred Hospital and Humble Civic Center. Kenswick Park and Schott Park are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$57* Per night/room Dec 12 - Dec 13

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada by Wyndham Houston Intercontinental Airport East ratings based on 49 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Houston Intercontinental Airport East

Everyone (28) Couples (6) Family (14)
5 out of 5
the staff was really welcoming and so understanding. i so did appreciate the team.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 10, 2022 by Manager

Hello june,Thank you for your review and comments regarding our staff. Your voice is very valuable to us and we hope you will return on your next travels.

2 out of 5
Front desk/Customer service was lacking. Had to call 3 time for shuttle pick up. After an hour wait we called an Uber.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 13, 2022 by Manager

Hello Gregory, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

1 out of 5
Don’t stay at this place!!! The front person Deborah was not that friendly. She didn’t say anything like welcome to the Ramada. She didn’t smile and didn’t seem like she enjoyed her job. I had to ask her about everything. She did not offer helpful basic check-in information. Several people witnessed flying roaches around the pool. My hotel balcony had a gap by the balcony in which several of those roaches got in and were flying around and even a little gecko got in. I went down to the front desk and requested a different room. There was a change of staff at the front desk and I was not impressed with them as well. I told them what I had just experienced and they said they would mention it to their manager in the am. I didn’t feel that they were super concerned about it, since none of them bothered to check out the room themselves. I was given another room and as soon as I walked in it smelled musty. The rug was disgustingly dirty and it looked very old. I checked the corners of that room and there was a dead cockroach with an egg. I did not even unpack, I went back down to the lobby and told them what I found in that room and Again I was told that they would mention it to the manager and none of them checked out that room. I just laid on the sofa near the lobby. I was not feeling well and very annoyed that I paid for a hotel room and could not stay there. The bathroom in the lobby reeked. After all that, I was denied a refund even after Travelocity spoke to the manager.

Posted by on Sep 1, 2022

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Comment from Hotel Management

Sep 2, 2022 by Manager

Hello Angelita,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

1 out of 5
This is one of the worse place I ever stay

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 29, 2022 by Manager

Hello Ramon, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5 out of 5

Posted by on Jun 15, 2022

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Comment from Hotel Management

Sep 14, 2022 by Manager

Hello Andria, Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3 out of 5

Posted by on May 18, 2022

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Comment from Hotel Management

Aug 18, 2022 by Manager

Hello Simon, It was our privilege to earn your business and we hope to host you again on your next trip.,

3 out of 5

Posted by on Apr 13, 2022

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Comment from Hotel Management

Jul 14, 2022 by Manager

Hello GERALD, On behalf of our entire staff thank you for staying with us and for rating your stay.,

1 out of 5

Posted by on Apr 6, 2022

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Comment from Hotel Management

Jul 8, 2022 by Manager

Hello GLEN, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

4 out of 5

Posted by on Mar 19, 2022

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Comment from Hotel Management

Jun 17, 2022 by Manager

Hello Mark, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

3 out of 5

Posted by , from KAILUA KONA on Mar 15, 2022

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Comment from Hotel Management

Jun 14, 2022 by Manager

Hello Robert, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

About the Ramada by Wyndham Houston Intercontinental Airport East

Location 6115 Will Clayton Parkway, Humble, TX 77338

Property Features

Ramada by Wyndham Houston Intercontinental Airport East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4300 square feet (399 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ramada by Wyndham Houston Intercontinental Airport East. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Ramada by Wyndham Houston Intercontinental Airport East was completed in May 2016. This 3.5-star Humble hotel is smoke free.

  • 170 guestrooms or units
  • 2 levels
  • 2 buildings
  • 4300 sq ft of conference space
  • 399 sq m of conference space
  • Built in 1970
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Ramada by Wyndham Houston Intercontinental Airport East offers 170 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Humble hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Dolphin Restaurant - Overlooking the pool, this restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Vibez Hookah Bar - Onsite bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses solar energy, plus eco-friendly cleaning products

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 6.99 for adults and USD 2.99 for children (approximately)
  • Extended parking fee: USD 5.00 per day
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Ramada
  • Ramada Houston East
  • Ramada Houston East Hotel
  • Ramada Houston East Hotel Intercontinental Airport
  • Ramada Houston Intercontinental Airport East
  • Ramada Houston Iah Airport West Hotel Humble
  • Ramada Houston Intercontinental Airport East Hotel
  • Ramada Houston
  • Ramada Wyndham Houston Intercontinental Airport East Hotel
  • Ramada Wyndham Houston Intercontinental Airport East Humble
  • Ramada Wyndham Houston Intercontinental Airport East
  • Ramada by Wyndham Houston Intercontinental Airport East Hotel
  • Ramada by Wyndham Houston Intercontinental Airport East Humble

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.