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"the parking was stupid we had room on the whole opposite of parking lot " More

By a verified traveler on Sat 20 Mar 2021

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Hotel Description

Hotel near Community Hospital North in Indianapolis

Castleton stay

Your stay at this Castleton hotel places you within 2 miles (3 km) of Community Hospital North and Castleton Square. Climb Time Indy and Fishers Banquet Center are also within 3 miles (5 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

LED TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer coffee/tea makers and LED TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room May 22 - May 23

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Indianapolis Northeast ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Indianapolis Northeast

Everyone (1) Couples (1) Family (3)
5 out of 5
the parking was stupid we had room on the whole opposite of parking lot

Posted by on Mar 20, 2021

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Comment from Hotel Management

Apr 18, 2021 by Manager, SureStay Plus Hotel

Dear guest, We thank you for your kind words and your feedback. We are sorry about the parking situation. Looking forward to see you next time.

4 out of 5
pretty quiet for the location. there is a construction site nearby so the entrance is a little hard to find, but hotel is nice and updated in a modern style.

Posted by on Nov 22, 2019

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2 out of 5
If you like dirty towels in your room this is the place for you.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by Manager

Please accept our sincere apology for the inconvenience that you had during your stay. We will use your feedback to improve our services. Thank you,

4 out of 5
Room was adequate...no frills. Relatively clean. A reasonable deal.

Posted by on May 27, 2019

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3 out of 5
Property was older and common areas clearly in need of updating. Room smelled like marijuana. Individual rooms were recently renovated and decent but small. Staff were friendly and as helpful as they could be.

Posted by on May 5, 2019

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About the SureStay Plus Hotel by Best Western Indianapolis Northeast

Location 8325 Bash St, Indianapolis, IN 46250

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Fitness facility

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Fitness facility

Property Features

SureStay Plus Hotel by Best Western Indianapolis Northeast offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. Public spaces have free WiFi. The business-friendly SureStay Plus Hotel by Best Western Indianapolis Northeast also features express check-out, a television in a common area, and an elevator. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Indianapolis Northeast was completed in September 2018. This Indianapolis hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Indianapolis Northeast offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch LED televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 14 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 14

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SureStay Plus Hotel Best Western Indianapolis Northeast
  • Motel 6 NE Hotel Indianapolis
  • 6 Indianapolis NE
  • SureStay Plus Best Western Indianapolis Northeast
  • SureStay Plus Hotel by Best Western Indianapolis Northeast Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.