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4.3 out of 5

"very nice, good location to the airport, check in clerk was very helpful. " More

By a verified traveler on Sat 17 Mar 2018

Hotel Description

3-star hotel near Harley-Davidson Factory

Near the airport

You'll be within 2 miles (3 km) of Harley-Davidson Factory and 6 miles (10 km) of Zona Rosa Shopping Mall with a stay here. Weston Bend State Park and City Hall are within 16 miles (25 km).

Free perks

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Feb 7 - Feb 8

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kansas City Airport-KCI East ratings based on 32 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Kansas City Airport-KCI East

Everyone (10) Couples (3) Family (10)
5 out of 5

Posted by on Jan 25, 2020

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3 out of 5
Nothing unique and the check in staff didn't seem like they cared. Also no shuttle from the airport. Cost me $20 to get to the hotel. That should have been included. Desk staff was unprofessional, using the F word in front of guests when checking in. Breakfast was good.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Cindy C

I am incredibly sorry to hear about your negative experience while staying at our hotel. I will be addressing your concerns with our front desk agents as this is incredibly inappropriate behavior and unacceptable. At the Best Western Plus we want all of our guests to feel welcome and appreciated the moment they walk in our front doors and I am sorry that we did not meet those standards. I will be sharing your feedback with our team to ensure that these issues are addressed. Thank you for your time and for your comment.

4 out of 5
Close to airport, modest bar in the lobby, breakfast was ok

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to having you stay with us again the next time you're in the Kansas City area!

5 out of 5
We enjoyed the accommodation that the staff made to help us feel comfortable. We arrived close to shuttle shut down. They (shuttle) helped us by waiting a few minutes for the transition.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to seeing your bright and smiling face at the Best Western Plus again soon!

4 out of 5
We only stayed overnight but all was well! Room was clean and staff was friendly. Breakfast was decent.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to seeing your bright and smiling face at the Best Western Plus again soon!

3 out of 5
Property needs to be upgraded. Doesn’t look like much has been changed in over 30 years. Staff was nice though

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by David Craig

Thank you for taking the time for a review of your recent stay. I do apologize if you felt we were outdated or needed upgraded but we are nearing the end of a complete remodel of the property and during your stay we had all new paint, furnishings, carpeting, and window treatments finished. We will be working on replacing windows and painting the exterior in the near future.

5 out of 5
Zack was awesome at check in! Very friendly and gave a fabulous welcome. 😊

Posted by on Sep 21, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you so much for your wonderful feedback! I will share your kind words with Zack, our front desk agent! He will be thrilled. Thank you for staying with us!

3 out of 5
They had a group of college kids, University of (something that started with a P) that ran the halls & slamming doors & keeping us all awake till 3 am. It would b good to have some control over the noisy guest so the other guest can enjoy their stay.

Posted by on Jul 6, 2019

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5 out of 5
Great hotel we would stay there again. Good customer service and clean hotel.

Posted by on Jun 18, 2019

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5 out of 5
Great location. Nice place. Hallway outside of the pool needs some type of slip-resistant flooring.

Posted by on Jun 17, 2019

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About the Best Western Plus Kansas City Airport-KCI East

Location 11130 N Ambassador Drive, Kansas City, MO 64153

Property Features

Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, limo/town car service, and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. The business-friendly Best Western Plus Kansas City Airport-KCI East also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Limited free parking is available on a first-come, first-served basis. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Kansas City, MO (MCI-Kansas City Intl.) (7 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Kansas City Airport-KCI East offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Bistro816 - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4:30 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet fee: USD 20.00 per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Airport-KCI
  • Best Western Plus Airport-KCI Hotel
  • Best Western Plus Airport-KCI Hotel Kansas City East
  • Best Western Plus Kansas City Airport-KCI East
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East
  • Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
  • Best Western Plus Kansas City Airport KCI East
  • Holiday Inn Kansas City
  • Kansas City Holiday Inn
  • Holiday Inn Express Kansas City
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Kansas City Airport-KCI East Kansas City
  • Best Western Plus Kansas City Airport-kci East Hotel Kansas City

You should know

  • Best Western Plus Kansas City Airport-KCI East offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.