"Not completely finished panel over area above refrigerator causing to fall and hitting wife in head causing large bruse on her head when opening door. ... " More
In Kansas City
With a stay at this Winnetonka hotel, you'll be within 2 miles (3 km) of Worlds of Fun and 6 miles (10 km) of Ameristar Casino Kansas City. T-Mobile Center is within 9 miles (15 km) and Kansas City Convention Center is within 12 miles (20 km).
Free perks
This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.
Flat-screen TVs
The shared guestrooms offer free local calls and hair dryers. Entertainment options include flat-screen TVs with digital channels and Netflix, while sitting areas and coffee/tea makers provide the conveniences of home. Weekly housekeeping is available.
Feb 28, 2020 by Courtney S
We are so sorry that you had an unfortunate experience. We hope the situation was handled as best as possible and that you left knowing how regretful we are over this situation. Please reach out to us if we can do anything further regarding your stay.
SPRINGHILL SUITES KANSAS CITY NORTHEAST offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SPRINGHILL SUITES KANSAS CITY NORTHEAST. Free self parking is available. This 3-star Kansas City hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking
SPRINGHILL SUITES KANSAS CITY NORTHEAST offers 103 shared accommodations with air conditioning, coffee/tea makers, and designer toiletries. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Guests are served free self-serve breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).