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"Hotel is nothing special but it beat sleeping in our car. " More

By a verified traveler on Tue 27 Oct 2015

Hotel Description

3-star hotel near Worlds of Fun

In entertainment district

Stay at this Kansas City hotel and you'll be within 2 miles (3 km) of Worlds of Fun and 9 miles (15 km) of Sprint Center. Kauffman Stadium and Arrowhead Stadium are within 12 miles (20 km).

Free shuttle, parking

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 164 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Dec 22 - Dec 23

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SureStay Plus Hotel by Best Western Kansas City Northeast ratings based on 36 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Kansas City Northeast

Everyone (10) Couples (1) Family (6)
1 out of 5
Has to be the worst hotel experience ever, came at 8:45pm to check in, the desk had one person working..stood in line for 10 minutes only to be told, i needed to come back in 20-30 minutes, so she could go clean rooms, left hotel..came back 30 minutes later, stood in line again 10-15 minutes to be told again, my room wasnt ready, needless to say this went on for 2 hours, i didnt get into my room until around 11:00pm..breakfast was not good, machines weren't on to keep food hot, the pool was terrible...will not EVER return.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Sophia,CSR

Hello, We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main goal is to make our guests smile and happy, and for this, we strive each day. We regret we failed this time in your case. Thank you for your elaborated comments on your stay, and this is certainly helpful as we wish to improve the areas you found unsatisfactory. Your thorough comments will help us improve our services as we genuinely value our guest's review.

1 out of 5
Arrived, after a 7 hour drive, at 12:30am to find 5 other guests waiting at the front desk because there were no clean rooms and nobody to clean them. All of us had reservations. The poor woman at the front desk was desperately trying to reach someone to come in and clean the rooms. I was just hoping to grab a few hours sleep before continuing my journey. I could understand rooms not being ready if I were trying to check in at noon. How they could possibly not have them clean by midnight is beyond me.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 1, 2019 by Sophia,CSR

Hello, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1 out of 5
The pool was dirty .Badly need to be cleaned . The hot tub was condemned by the city. What they call a buffet is no more than a continental breakfast . and the meal is not free...There is very few channels on the TV and the AC was so load I had to turn it off to sleep....I will say the people at the Front desk were helpful and friendly

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by Sophia, CSR

Hello, We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main goal is to make our guests smile and happy, and for this, we strive each day. We regret we failed this time in your case. Thank you for your elaborated comments on your stay, and this is certainly helpful as we wish to improve the areas you found unsatisfactory. Your thorough comments will help us improve our services as we genuinely value our guests' review.

2 out of 5
The cleanest was bad the bathrooms in the room was not very clean at all,dirty towels from housekeeping thrown out in hallways by lady housekeeper, over need new housekeepers...neeeds work i will not stay here again

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 29, 2019 by Sophia, CSR

Hello, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from us in the near future.

4 out of 5
It was alright it was not spectacular by any means.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Sophia, CSR

Hello, Thank you for your visit. Please share how we can make your next stay a memorable one?

4 out of 5
Overall pretty decent but needs to work on plumbing, new linen

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Sophia, CSR

Hello, We are delighted that you enjoyed our products and services. We appreciate your valuable feedback and apologize for the inconvenience caused. We will highlight the issue to the concerned department. Thanks a lot, keep exploring!!

2 out of 5
Theres a pool. Lots of options for channels. The bed was comfortable. The pool was too cold for our kids and its not hot inside the hotel. Our door doesnt shut all the way. The bathtub is having big chips of paint coming off. Theres not a do not disturb sign. Their fragrance isnt the best and very strong when you first walk in and out in the ahllway this morning. They said they have cribs available and i called last night for one they said they didnt hwve any.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 11, 2019 by Sophia, CSR

Hello, Thank you for posting your feedback and for letting us know about your encounters. Your feedback is very significant as it helps us identify the area we can improve the guest experience. We are disheartened to read of the shortcomings you experienced, and we are currently taking corrective measures to upgrade all the facilities.

2 out of 5
Pool was green, bathroom was dirty, towels had makeup on them, toilet barely flushed and tub didn’t drain very good. Curtains were dirty... took 3 hours to get someone to unclog the toilet

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Jessica S.

Thank you for your feedback, we greatly appreciate it to make sure every guest is provided with the best customer service. We apologize for the issues you encountered and will be speaking with the management team directly.

4 out of 5
It's definitely kid friendly. If you get a room view to the entertainment area/commons. You are going to hear all those enjoying the pool! The beds are comfortable, and the air work!..

Posted by on May 25, 2019

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Comment from Hotel Management

May 25, 2019 by Sophia, CSR

Dear Guest, We are remarkably happy to know you had a fabulous time at SureStay Plus Hotel by Best Western Kansas City Northeast. We ensure to be consistent with our excellent work and will always exceed your expectations.

1 out of 5
It was not clean room temp was awful and couldnt be fixed

Posted by on May 22, 2019

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Comment from Hotel Management

May 23, 2019 by Sophia, CSR

Dear Guest, Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect from SureStay Plus Hotel by Best Western Kansas City Northeast in the near future.

About the SureStay Plus Hotel by Best Western Kansas City Northeast

Location 7333 Parvin Road, Kansas City, MO 64117

Property Features

SureStay Plus Hotel by Best Western Kansas City Northeast offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Kansas City Northeast. An area shuttle within 5 miles and a theme park shuttle are free. Self parking is free. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 3 levels
  • 1944 sq ft of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Kansas City, MO (MCI-Kansas City Intl.) (35.4 km / 22 mi)
  • Property shuttles: Free area shuttle within 5 miles, theme park shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Kansas City Northeast offers 164 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium satellite channels and pay movies. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 10 AM.

Plums - This bar specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.95 and USD 9.95 for adults, USD 0.00 and USD 0.00 for children (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn City-Ne-I-435
  • Holiday Inn City-Ne-I-435 Hotel
  • Holiday Inn City-Ne-I-435 Hotel Kansas North
  • Holiday Inn Kansas City-Ne-I-435 North
  • Holiday Inn Kansas City-Ne-I-435 North Hotel
  • Holiday Inn City-Ne-I-435 North Hotel
  • Holiday Inn City-Ne-I-435 North
  • Ramada Kansas City Hotel
  • Holiday Inn Kansas City NE I-435 North Hotel
  • SureStay Plus Hotel by Best Western Kansas City Northeast Hotel
  • Holiday Kansas City NE I-435 North

You should know

  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.