"Good price, but very basic room. Needed some repairs " More
Lakeside Park stay
Within a 10-minute walk of this Lakeside Park hotel, you'll find Heavenly Gondola and Casino at Harveys Lake Tahoe. Casino at Harrah's Lake Tahoe and Hard Rock Hotel & Casino Lake Tahoe are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Enjoy the seasonal outdoor pool and conveniences like a terrace and barbecue grills.
Mar 7, 2023 by Manager
Hello Timothy,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
Sep 26, 2022 by Manager
Hello Christian, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Feb 25, 2022 by Manager
We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Apr 16, 2022 by Manager
Hello HERBERT, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
As a guest of Big Pines Mountain House, you'll find a seasonal outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Big Pines Mountain House also features multilingual staff, a picnic area, and express check-out. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this South Lake Tahoe hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Parking (limited spaces)
Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This South Lake Tahoe hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 10:30 PM. Guests will receive lockbox information.
The front desk at this property is open daily from 8:30 AM - 10:30 PM.
Guests will receive lockbox information.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.