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"Good price, but very basic room. Needed some repairs " More

By a verified traveler on Fri 27 Nov 2020

Hotel Description

Beach motel near Lakeside Beach

In South Lake Tahoe

Within a 10-minute walk of this Lakeside Park motel, you'll find Heavenly Gondola and The Shops at Heavenly Village. Casino at Harveys Lake Tahoe and Casino at Harrah's Lake Tahoe are also within half a mile (1 km).

Outdoor pool

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-out. Enjoy the seasonal outdoor pool and conveniences like a terrace and barbecue grills.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 75 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers. Limited housekeeping is available.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56* Per night/room Jan 19 - Jan 20

Queen Room with Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Big Pines Mountain House ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Big Pines Mountain House

Everyone (14) Family (2)
4 out of 5
Good price, but very basic room. Needed some repairs

Posted by on Nov 27, 2020

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2 out of 5
Terrible experiece, rooms look nothing like the pictures! Paint peeling off the walls, damaged floors, beds that are super hard, ac and heat vents were disgusting, small amount of mold in the shower. Took them 30 mins to show up after calling them to let me check in without apology. Blames everything wrong on covid, and upcharges for the smallest things. The pool was dirty and on top of it all I found fleas in our room. I really feel like we got ripped off and the front desk employee basically told me the guests at this hotel were not a priority for him. Go stay somewhere else, this flea hotel really put a damper on our vacation.

Posted by , from California on Sep 19, 2020

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5 out of 5

Posted by on Jul 16, 2020

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5 out of 5

Posted by on Jan 20, 2020

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5 out of 5

Posted by on Dec 23, 2019

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3 out of 5

Posted by on Jul 17, 2019

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2 out of 5
Continental breakfast was horrible, toast, cereal, or oatmeal, the only choices.

Posted by on Jul 10, 2019

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4 out of 5
It’s old and dated, but the rooms were clean and in pretty good condition. The shower/bathtub needed some tuning up- loose fixtures and the water temp control was kind of finicky, but plenty of hot water. Continental breakfast consisted of Oatmeal, fruit loops, rice crispies and English muffins. Milk, O.J. And coffee. That’s it. No waffles, no pastries, no fruit, not even bagels.

Posted by on Apr 14, 2019

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5 out of 5

Posted by on Jan 26, 2019

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4 out of 5
The staff was great , location was great , rooms need to be updated but otherwise we had a wonderful stay.

Posted by on Jan 22, 2019

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Property Features

As a guest of Big Pines Mountain House, you'll find a seasonal outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Big Pines Mountain House also features multilingual staff, a picnic area, and express check-out. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this South Lake Tahoe motel.

  • 75 guestrooms or units
  • 2 levels
  • Express check-out
  • Staff is multilingual
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Big Pines Mountain House offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided on a limited basis.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive lockbox information.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.8 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Mountain House
  • Big Pines Mountain
  • Big Pines Mountain House
  • Big Pines Mountain House Motel
  • Big Pines Mountain House Motel South Lake Tahoe
  • Big Pines Mountain House South Lake Tahoe
  • Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
  • Big Pines Mountain Lake Tahoe
  • Big Pines Mountain House Motel
  • Big Pines Mountain House South Lake Tahoe
  • Big Pines Mountain House Motel South Lake Tahoe

You should know

  • The seasonal pool will open in July and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.