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4.1 out of 5

"Was a great stay. I would definitely stay again. " More

By a verified traveler on Mon 24 Jul 2023

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Hotel Description

3.5-star hotel near Pasadena Convention Center, connected to the convention center

City center stay

At this Pasadena hotel, you'll be within half a mile (1 km) of Pasadena Convention Center and 3 miles (5 km) of Rose Bowl Stadium. Also within 9 miles (15 km) are Santa Anita Park and Dodger Stadium.

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$180* Per night/room Oct 9 - Oct 10

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Everyone (7) Couples (2) Family (1)
5 out of 5
Was a great stay. I would definitely stay again.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 7, 2023 by Marlon Gonzalez

Thank you for taking the time to leave a review of Hotel Dena. We are so glad to hear that you enjoyed your stay with us and that you would definitely stay again!We are always working to make sure that our guests have a great stay, and we take your feedback very seriously. We will use your comments to help us improve our hotel and make it even better for future guests.Thank you again for staying with us, and we hope to see you again soon!Sincerely,Marlon GonzalezGeneral ManagerHotel Dena

5 out of 5

Posted by on Mar 11, 2023

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Comment from Hotel Management

Apr 5, 2023 by Angela Markosyan

Hello Elmer,Thank you for choosing to stay at the Sheraton Hotel. I am glad to hear that you enjoyed your stay. We really appreciate the positive feedback and look forward to serving you again in the near future.

5 out of 5
There was only room service food available with a menu to be scanned. I did not have a way of scanning the menu so no food!

Posted by , from ZEELAND on Jan 28, 2022

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Comment from Hotel Management

Jan 29, 2022 by bburch

Dear Susan, Thank you for reaching out and the feedback, thank you. We look forward to serving you again in the nearest future. Best, Brady Burch Front Desk Manager Sheraton Pasadena

2 out of 5
elevators not working. $30 parking fee. rundown everything and sloppy desk service. dirty linen left in hall overnight.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 27, 2021 by Lilybeth

Hi Gilbert, I apologize for the inconvenience you experienced with the elevators while staying with us. The city had a power outage and unfortunately that was out of our control. We appreciate your feedback and I have shared your concerns with management. Thank you for staying with us.

5 out of 5
Conveniently located across the parking lot from the convention Center

Posted by on Oct 26, 2019

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5 out of 5
The properry was located in a quiet, beautiful surb. It has its own private gated parking garage shared.with the convention center. I didnt like that it wasnt included in the price of fhe room.

Posted by on Jul 7, 2019

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5 out of 5

Posted by on May 19, 2019

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1 out of 5
First of all the fact of paying almost $200 for a room equal to Motel 6, and still have to pay $20parking per night. It’s ridiculous. I know I won’t be going there ever again. Staff needs to be more trained on parking policies as we were told we would pay $15 instead of $20 and wasn’t the case.

Posted by on Mar 24, 2019

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5 out of 5
Friendly, helpful staff. Great location right next to the Pasadena Civic Center.

Posted by , from Northridge, US on Feb 17, 2019

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5 out of 5
Great staff, excellent location. Very nice rooms. Quiet. Went to a concert at the Civic Auditorium, which the hotel is right next to.

Posted by on Feb 8, 2019

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About the Sheraton Pasadena Hotel

Location 303 Cordova St, Pasadena, CA 91101

Property Features

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. For a fee, parking is available. This 3.5-star Pasadena hotel is smoke free.

  • 311 guestrooms or units
  • 5 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pasadena Station (0.4 km / 0.2 mi)
  • Metro station: Del Mar Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel offers 311 accommodations with video-game consoles and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with pay movies. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Soleil Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Charlie's Bar - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.

Charlie's Coffee Corner - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35.00 per pet, per night
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–50 for adults, and USD 0–20 for children
  • Self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Pasadena
  • Pasadena Sheraton
  • Pasadena Sheraton Hotel
  • Sheraton Hotel Pasadena
  • Sheraton Pasadena
  • Sheraton Pasadena Hotel
  • Sheraton Pasadena Hotel Pasadena
  • Sheraton Pasadena Hotel
  • Hotel Dena Pasadena Los Angeles a Tribute Portfolio Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.