On the beach
Within a 15-minute walk of the property, you'll find Costa Azul Beach and Palmilla Beach. Also, El Zalate Beach is within half a mile (1 km) and Ida Victoria Gallery is within 3 miles (5 km).
This smoke-free property features free water park access, 4 outdoor pools, and a restaurant. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the gym and free perks like buffet breakfast and valet parking.
Free WiFi, LED TVs
The 429 soundproofed guestrooms offer free WiFi and room service. LED TVs come with cable channels, and other amenities include rainfall showerheads and free bottled water.
Mar 14, 2022 by General Manager
First and foremost we would like to thank you for the praising review you shared following your recent visit to our KRYSTAL GRAND LOS CABOS hotel and are delighted to read that we were able to match your expectations. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Feb 18, 2022 by General Manager
Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel.
Nov 25, 2021 by Fernando Romero
Dear Terry, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Krystal Grand Los cabos will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
Oct 19, 2021 by Yesenia Santos, Social Media Executive
Dear Deborah, Thank you very much for taking part of your valuable time to share your comments about your recent stay with us. Based on your rating we learn you enjoyed your vacation at Krystal Grand Los Cabos. Please allow me to clarify, and just as a reference for future guests, that this presentation is always an invitation and no one is obligated to assist unless they are interested, also please let me mention that any member of Bel Air is allowed to disturb any guest, it is such a pity that this was a major inconvenient for you. We hope to have the opportunity to welcome you in a near future and exceed your expectations. Yesenia Santos Social Media Executive
Aug 25, 2021 by Yesenia Santos, Social Media Executive
Dear Guest, We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have in the meantime briefed the team at great length of your comments. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Yesenia Santos Social Media Executive
Jul 24, 2021 by Yesenia Santos, Social Media Executive
Dear Guest, Thank you very much for taking part of your time to rate our resort and share your comments about your stay at Krystal Grand Los Cabos. It is our pleasure to learn you enjoy many aspects of our resort. Your constructive critics allow us to keep improving and offering the quality and service that characterizes us. We hope to have the opportunity to welcome you back soon. Yesenia Santos Social Media Executive
Jul 27, 2021 by Yesenia Santos, Social Media Executive
Dear Guest, Thank you for the time you took out of your day to rate our resort through Expedia. We appreciate our guest's comments as they allow us to keep improving and offering great experiences. We regret to learn based on your rating that we did not meet your expectations, and we would like to learn more about your experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Yesenia Santos Socia Media Executive
Jun 30, 2021 by Yesenia Santos, Social Media Executive
Dear Guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. Thank you for your insights regarding our gastronomic offer, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yesenia Santos Social Media Executive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Krystal Grand Los Cabos - All inclusive offers its guests a complimentary water park, 4 outdoor swimming pools, a waterslide, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. There are 8 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Free self parking and valet parking are available. This 4-star San Jose del Cabo property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with safes and complimentary bottled water. 58-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This San Jose del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
The "O" - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Ayami - This diner specializes in Asian cuisine and serves dinner only. Open select days.
Risotto - Overlooking the ocean, this diner specializes in Italian cuisine and serves dinner only. Open select days.
Hacienda Mortero - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
The Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings (antigen tests for COVID-19) at no charge for 2 guests per booking, per stay. Additional screenings for COVID-19 are available on request for a surcharge.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free antigen/rapid COVID-19 testing is available on site (reservations required for on-site testing). This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).