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Secrets Puerto Los Cabos - Adults Only - All Inclusive

4.5-star property
Puerto Los Cabos, San Jose del Cabo, BCS 1-855-201-7819
4.3 out of 5
Very good!
See all 31 travelocity Reviews

"Terrible customer service " More

By a verified traveler on Thu 21 Oct 2021

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Hotel Description

4.5-star beachfront resort near Puerto Los Cabos

On the beach

Stay at this San Jose del Cabo resort and you'll be within half a mile (1 km) of Puerto Los Cabos Golf Course and 2 miles (3 km) of Puerto Los Cabos. Little Beach and Wirikuta Botanical Cactus Garden are also within 3 miles (5 km).

All-inclusive

A nightclub, 7 restaurants, and a spa tub are all featured at this all-inclusive resort. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 5 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Indoor spa tubs, free WiFi

Boasting indoor private spa tubs and jetted bathtubs, the 500 guestrooms offer flat-screen TVs with satellite channels, along with free WiFi. Furnished balconies or patios, pillowtop beds, and tablet computers are also available.

Junior Suite Garden View King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$549* Per night/room Feb 13 - Feb 14

Junior Suite Garden View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Presidential Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Master Suite Swim Out Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Swim Out Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Puerto Los Cabos - Adults Only - All Inclusive ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Puerto Los Cabos - Adults Only - All Inclusive

Everyone (14) Couples (13) Family (5)
4 out of 5
Love it

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 3, 2021 by Octavio León / Social Media Coordinator

Dear Mr Jose, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Expedia. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Octavio León e-concierge / Social Media Coordinator Secrets Puerto Los Cabos Golf & Spa Resort

3 out of 5
Terrible customer service

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 22, 2021 by Sandra Jaramillo / Social Media Coordinator

We appreciate the time that you have invested in writing an overview of your stay with us. If your stay was marred by irregular circumstances, we can only renew our apologies. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.

5 out of 5
This place is AMAZING! I've been there several times and just celebrated my 50th birthday with 26 friends and family members there this past weekend. It NEVER disappoints. The staff and service are second to none and the food is ALWAYS delicious. Thank you SPLC for an unforgettable birthday celebration! And a very special thank you to Edwin in Groups & Events for making my birthday dinner unbelievably gorgeous and perfect, Miguel at the pool cabanas, Maria, Christian and Pablo at the Rendezvous Bar, and Arturo on the pool deck you are all WONDERFUL and we appreciate everything you did to make us feel special and well taken care of!!! We hope to see you all again soon 🙏

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 14, 2021 by Sandra Jaramillo / Social Media Coordinator

Dear Pamela We are so happy to know you had a great time and that we exceeded your expectations during your recent getaway. Your compliments motivate us to keep up working to create memorable experiences. We cordially invite you to share your experience with our community in our social media and other reviews websites. We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Sincerely,

5 out of 5
We just loved the beauty of the resort, the cleanliness and ESPECIALLY the staff.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 15, 2021 by Sandra Jaramillo - Social Media Coord.

Dear Guest Thank you so much for rating us through Expedia, it has been a pleasure to host you. We are happy to read that you enjoyed your stay at our resort. We hope to welcome you back soon to keep pampering you as you deserve.

4 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 13, 2021 by Sharon Niebla - Social Media Coord.

Dear Traveler Thank you very much for rate us, based on your rating we found out that you have an amazing experience with us. We hope to welcome you back in the future. Best regards,

5 out of 5
The property and staff were.wonderful. Food was excellent.

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 23, 2019 by Concierge Secrets

Thank you for your feedback, we appreciate your time sharing your experience.

4 out of 5
The service was great. Very relaxing place. Nice and quite.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 6, 2019 by Team Secrets Puerto Los Cabos

We appreciate your time, thank you for staying with us.

5 out of 5
This property was immaculate. The room we stayed in was awesome. So clean and well furnished. The staff was so friendly everywhere we went. The food at all on premise restaurants exceeded our expectations. The entertainment was great. The pool and beach areas were great as well.

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 1, 2019 by Team Secrets Puerto Los Cabos

Thank you for your feedback, we appreciate that you were happy with all the staff efforts, we hope to welcome you back soon.

4 out of 5
The resort was amazing but they need to relax on the music. Wouldn’t allow us to have a speaker in the water listening to our own music. Kept threatening to take our item away from us. We only played music of our own bc they wouldn’t play music. Once they tried to play music they tried to drown ours out. Made me want to never come back to that resort in Cabo bc of all that

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by social media coord.

Dear guest, Thank you so much for sharing with us your review about your recent stay at our resort. We are sad to know that we couldn’t exceed your expectations during your vacations. We appreciate your feedback as it helps us to improve in our opportunity areas. However, we have rules at the pool where we specify that it is not allowed to have speakers at the main pool due to respect to the other guests who would like to have a good time as well as you but if all of the guests play their speakers, you wouldn't be able to listen to your music. For that reason, we always ask kindly to our guests to turn off. We hope to have the opportunity to host you one more time to make your stay a pleasant one. Sincerely, Sharon Niebla Social Media Coordinator.

5 out of 5
Deep pools,24 hour room service, private swim-out pools, central location of restaurants, bars, and clubs. Large room with ceiling fan, widescreen televiion, huge jetted tub, double occupancy shower with rain head and body sprayer. Romantic lighting, golf cart transport to access all areas. Great food, plenty of towels...I could go on but if you want to completely forget about your worries this resort will whisk you away!

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 11, 2019 by Team Secrets Puerto Los Cabos

Thank you for taking the time sharing your comments, we hope to welcome you back soon.

About the Secrets Puerto Los Cabos - Adults Only - All Inclusive

Location Puerto Los Cabos, San Jose del Cabo, BCS 23400

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling
  • Windsurfing
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite nightclubs included
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Windsurfing not included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Snorkeling not included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • Tennis lessons included
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included

Property Features

Secrets Puerto Los Cabos - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Secrets Puerto Los Cabos - Adults Only - All Inclusive like a seasonal outdoor pool, complimentary bicycles, and a spa tub. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a steam room, a fitness center, and a garden. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star San Jose del Cabo resort.

  • 500 guestrooms or units
  • 5 levels
  • 8 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 10609 sq ft of conference space
  • 986 sq m of conference space
  • Built in 2013
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Secrets Puerto Los Cabos - Adults Only - All Inclusive offers 500 accommodations with indoor private spa tubs and tablet computers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This San Jose del Cabo resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include iPod docking stations and hair dryers. Housekeeping is provided daily.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Tablet
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Himitsu - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Oceana - Overlooking the ocean and golf course, this seafood restaurant specializes in international cuisine and serves lunch and dinner.

Seaside Grill - This poolside restaurant specializes in seafood and serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Massages on beach

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Secrets Puerto Los Cabos - Adults Only - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Secrets Puerto Los Cabos Golf Resort All Inclusive
  • Secrets Puerto Los Golf
  • Secrets Puerto Los Golf Resort All Inclusive
  • Secrets Puerto Los Cabos Golf & Spa Resort San Jose Del Cabo
  • Secrets Puerto Los Cabos Golf
  • Secrets Puerto Los Cabos All Inclusive Adults San Jose del Cabo
  • Secrets Puerto Los Cabos All Inclusive Adults
  • Secrets Puerto Los Cabos Incl
  • Secrets Puerto Los Cabos Golf Spa Resort
  • Secrets Puerto Los Cabos All Inclusive Adults Only
  • Secrets Puerto Los Cabos Golf Spa Resort Adults Only
  • Secrets Puerto Los Cabos Golf Spa Resort All Inclusive
  • Secrets Puerto Los Cabos - Adults Only - All Inclusive Resort

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.