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"Great location. Didn’t like the mildew smell in the room " More

By a verified traveler on Mon 30 Sep 2019

Hotel Description

3-star hotel near AutoZone Park

Downtown Memphis stay

A stay at this Downtown Memphis hotel places you steps from AutoZone Park and within a 5-minute walk of Memphis Rock 'n' Soul Museum. Beale Street and Gibson Guitar Museum are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate perks like free WiFi and a free area shuttle.

Free Internet, flat-screen TVs

The 192 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Coffee/tea makers, pillow menus, and free local calls are also available.

Room, 2 Double Beds, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Apr 5 - Apr 6

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Downtown Memphis ratings based on 46 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Downtown Memphis

Everyone (14) Couples (1) Family (2)
4 out of 5
Great location. Didn’t like the mildew smell in the room

Posted by on Sep 30, 2019

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5 out of 5
Location and staff friendly and helpful Rooms clean

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Sep 3, 2019

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5 out of 5

Posted by on Jun 10, 2019

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1 out of 5
I hated everything after I got here and when I looked around every other hotel was booked so I just went on and stayed and I had traveled to far already. NO HOT WATER in SHOWER , NO BREAKFAST YOU HAVE TO BUY IT as much as you pay it should be FREE , You have to pay to PARK they bill it to your room, front desk wasn’t really friendly... over all I will NOT BE BACK or RECOMMEND IT TO ANYONE

Posted by on May 6, 2019

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5 out of 5
The place was nice. We have stayed here several times. I really wasn’t to pleased with the shower doors not shutting it caused all the water to splash out during my shower. There were used Q-tips under the sink that wasn’t cleaned up from a previous guest. Over all the stay was ok

Posted by on Mar 18, 2019

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3 out of 5
Excellent location for downtown activities. Short walking distance to Beale St., many restaurants, Auto Zone park. Parking not included. NO REFRIGERATOR in the room. This is standard in hotels in this price range.

Posted by , from Rogers, US on Jan 31, 2019

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3 out of 5
Friendly staff Toilet leaked Empty beer bottles left in room upon our arrival Valet staff was excellent Pool was very nice

Posted by on Jul 12, 2018

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1 out of 5

GM has no customer service skills

GM told me that she would cancel my reservation and I could go somewhere else (most hotels sold out) due to me upset about the pool being “closed/ renovated”. The first feature listed on travelocity is there is a pool. I chose this hotel for location and pool. I was also told since I booked theough travelocity they could not do anything for me. Wish I booked with another hotel chain directly. Terrible experience overall.

Posted by , from Dallas on May 23, 2018

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3 out of 5

Nice hotel being upgraded very noisy.

We were given a renovated room which was very nice but missing trash can, condiments for coffee and some electric outlets not working. Extremely noisy due to work being done above our room. Staff very pleasant and it is going to be a gorgeous place to stay when completed.

Posted by , from missouri on Mar 16, 2018

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About the Holiday Inn Downtown Memphis

Location 160 Union Ave, Memphis, TN 38103

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5156 square feet (479 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Downtown Memphis. An area shuttle within 5.00 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • 5156 sq ft of conference space
  • 479 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge) , RV, bus, truck parking (surcharge)


  • Airport: Memphis, TN (MEM-Memphis Intl.) (18 km / 11.2 mi)
  • Train station: Memphis Central Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5.00 mi
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Downtown Memphis offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Downtown Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 7:00 AM to 11:00 PM. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Beale
  • Holiday Inn Beale Hotel
  • Holiday Inn Beale Hotel Memphis-Downtown St.
  • Holiday Inn Memphis-Downtown Beale St.
  • Holiday Inn Downtown Memphis Hotel
  • Holiday Inn Downtown Memphis
  • Holiday Inn Beale Street
  • Memphis Holiday Inn
  • Holiday Inn Memphis
  • Downtown Memphis Memphis
  • Holiday Inn Downtown Memphis Hotel
  • Holiday Inn Downtown Memphis Memphis
  • Holiday Inn Downtown Memphis Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.