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"Great location. Didn’t like the mildew smell in the room " More

By a verified traveler on Mon 30 Sep 2019

Hotel Description

3-star hotel near AutoZone Park

Downtown Memphis stay

A stay at this Downtown Memphis hotel places you steps from AutoZone Park and within a 5-minute walk of Memphis Rock 'n' Soul Museum. Beale Street and Gibson Guitar Museum are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate perks like free WiFi and a free area shuttle.

Free Internet, flat-screen TVs

The 192 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Coffee/tea makers, pillow menus, and free local calls are also available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$140* Per night/room Aug 9 - Aug 10

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Downtown Memphis, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Downtown Memphis, an IHG Hotel

Everyone (13) Couples (2) Family (4)
4 out of 5
Was in down town

Posted by on May 3, 2021

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Comment from Hotel Management

May 5, 2021 by Olivia

We appreciate your feedback!

4 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 10, 2021 by Olivia

Thank you for staying with us! We appreciate your feedback

2 out of 5
Once we got into our room and we’re getting ready to shower a complete stranger had access to our room and walked right in. It was a very uncomfortable situation for all parties involved!!

Posted by on Apr 27, 2021

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Comment from Hotel Management

Apr 27, 2021 by Olivia

We sincerely apologize for this inconvenience. We are addressing this issue. We appreciate your feedback.

5 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Mar 17, 2021 by Olivia

Thank you for choosing to stay with us! We appreciate your feedback.

2 out of 5
It’s so hot in our room. Air is set to 67 and it’s 75. Hard to sleep. Carpet in room looks like it has blood stained on it. Visible wiring showing from the ceiling in the bathroom

Posted by , from Merigold, MS on Oct 18, 2020

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Comment from Hotel Management

Oct 22, 2020 by Management

I do apologize for the ac issues during your stay. The weather was suppose to be cold and we tried to be proactive. I will get maintenance and housekeeping to look at the wiring and spots in the room

4 out of 5
Great location. Didn’t like the mildew smell in the room

Posted by on Sep 30, 2019

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5 out of 5
Location and staff friendly and helpful Rooms clean

Posted by on Sep 16, 2019

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5 out of 5

Posted by on Sep 3, 2019

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5 out of 5

Posted by on Jun 10, 2019

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1 out of 5
I hated everything after I got here and when I looked around every other hotel was booked so I just went on and stayed and I had traveled to far already. NO HOT WATER in SHOWER , NO BREAKFAST YOU HAVE TO BUY IT as much as you pay it should be FREE , You have to pay to PARK they bill it to your room, front desk wasn’t really friendly... over all I will NOT BE BACK or RECOMMEND IT TO ANYONE

Posted by on May 6, 2019

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About the Holiday Inn Downtown Memphis, an IHG Hotel

Location 160 Union Ave, Memphis, TN 38103

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5156 square feet (479 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Downtown Memphis, an IHG Hotel. An area shuttle within 5.00 mi and a roundtrip airport shuttle (available on request) are free. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • 5156 sq ft of conference space
  • 479 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Memphis International Airport (MEM) (18.3 km / 11.4 mi)
  • Train station: Memphis Central Station (1.7 km / 1.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5.00 mi
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Downtown Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Beale
  • Holiday Inn Beale Hotel
  • Holiday Inn Beale Hotel Memphis-Downtown St.
  • Holiday Inn Memphis-Downtown Beale St.
  • Holiday Inn Downtown Memphis Hotel
  • Holiday Inn Downtown Memphis
  • Holiday Inn Beale Street
  • Memphis Holiday Inn
  • Holiday Inn Memphis
  • Holiday Inn Downtown Memphis
  • Memphis, An Ihg Hotel Memphis
  • Holiday Inn Downtown Memphis, an IHG Hotel Hotel
  • Holiday Inn Downtown Memphis, an IHG Hotel Memphis
  • Holiday Inn Downtown Memphis, an IHG Hotel Hotel Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.