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4.4 out of 5

"Lovely accommodations. Friendly and professional staff, " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

3.5-star hotel near American Airlines Arena

Downtown Miami stay

Your stay at this Downtown Miami hotel places you within 2 miles (3 km) of American Airlines Arena and James L. Knight Center. Lincoln Road Mall and Art Deco Welcome Center are also within 6 miles (10 km).

Marina, outdoor pool

A marina, 7 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. 2 coffee shops/cafés offer dining options, while a bar/lounge and a fitness center are also on site.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 219 guestrooms also offer WiFi and plasma TVs with cable channels. Wired Internet, room service, and coffee/tea makers are also available.

Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Bay View (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Condo, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse, 4 Bedrooms (Condo)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Balcony, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bay View (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Grand Hotel Biscayne Bay ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Grand Hotel Biscayne Bay

Everyone (7) Family (6)
5 out of 5
Lovely accommodations. Friendly and professional staff,

Posted by on Nov 30, 2019

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5 out of 5

Posted by on Oct 30, 2019

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5 out of 5
The staff was professional. The hotel was clean and well kept. I truly enjoyed my stay and I will return, soon. Also, I am going to recommend the Double Tree at Grand...36th ave Miami to my family w

Posted by on Oct 2, 2019

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3 out of 5
I didn’tike the fact that I spend around 360 dollars to stay two nights at a nicer hotel and end up spending one of the two nights in a room with no air conditioning in the middle of Miami, to boot they told me when I got back to my room it would be fixed. It was never fixed!!! However at the end of the day they moved us to a new room, but it still sucks to spend that much on a room for two days and only be able to really enjoy one... overall it was a decent experience though.

Posted by on Oct 1, 2019

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4 out of 5
Property has great views of bay close to some shopping

Posted by on Aug 18, 2019

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5 out of 5
I loved the very large hot tub! Also, I loved the many restaurant choices.

Posted by on Jul 18, 2019

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5 out of 5
Close to everywhere I wanted to go, loved my view from my balcony!!

Posted by on Jul 8, 2019

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5 out of 5
Excellent, the staff was great and friendly. The cookies were great.

Posted by on Jun 15, 2019

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5 out of 5
Love the room and the view is amazing The staff are very nice and helpful And as always the cookies !!! Wow Thank you

Posted by on May 18, 2019

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4 out of 5
Room is very outdated, bathroom dirty and walls pealing

Posted by on Apr 22, 2019

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About the DoubleTree by Hilton Grand Hotel Biscayne Bay

Location 1717 N Bayshore Dr, Miami, FL 33132

Property Features

DoubleTree by Hilton Grand Hotel Biscayne Bay offers its guests a marina, an outdoor pool, and a sauna. There are 7 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 8500 square feet (790 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Grand Hotel Biscayne Bay. For a fee, parking is available. This 3.5-star Miami hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 4 levels
  • 7 dining venues
  • 2 coffee shops
  • 8500 sq ft of conference space
  • 790 sq m of conference space
  • Built in 1985
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (14.5 km / 9 mi)
  • Metro station: Adrienne Arsht Center Metromover Station (0.3 km / 0.2 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Biscayne Bay DoubleTree
  • DoubleTree Biscayne Bay
  • DoubleTree Grand Biscayne Bay
  • DoubleTree Hilton Grand Biscayne Bay
  • DoubleTree Hilton Grand Biscayne Bay Miami
  • DoubleTree Hilton Grand Hotel Biscayne Bay
  • DoubleTree Hilton Grand Hotel Biscayne Bay Miami
  • Hilton Biscayne Bay
  • Hilton DoubleTree Biscayne Bay
  • Hotel DoubleTree Grand Biscayne Bay
  • Doubletree Miami
  • Doubletree Grand Hotel Biscayne Bay
  • Doubletree By Hilton Biscayne
  • DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
  • DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
  • DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.