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4.6 out of 5

"It is awsome. The best hotel in Miami.Great property, location, service, amenities. " More

By a verified traveler on Mon 30 Sep 2019

Hotel Description

5-star luxury hotel near James L. Knight Center

Central Miami getaway

Your stay at this Brickell hotel places you within 3 miles (5 km) of James L. Knight Center and American Airlines Arena. Also, Vizcaya Museum and Gardens is within 3 miles (5 km) and Miami Seaquarium is within 6 miles (10 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the outdoor pool and visit the 4 bars/lounges and poolside bar for drinks.

IPod docks, WiFi

The 326 guestrooms feature balconies, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include iPod docks, 24-hour room service, and WiFi.

Superior Room, 1 King Bed (Island View)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$200* Per night/room Nov 1 - Nov 2

Premier Suite, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Skyline View, Suite, 1 King Bed, Accessible, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible (Island View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Skyline View, Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Skyline View, Suite, 1 Bedroom, View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Mandarin Oriental, Miami ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandarin Oriental, Miami

Everyone (6) Couples (1) Family (3)
5 out of 5
It is awsome. The best hotel in Miami.Great property, location, service, amenities.

Posted by on Sep 30, 2019

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3 out of 5
Not Mandarin Oriental standards. Service is much slower then I expected

Posted by , from Kenya on Jun 17, 2019

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5 out of 5
View is fabulous. Hotel is well kept and clean. Staff is very friendly

Posted by on May 4, 2019

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5 out of 5
Luxury everything truly a well appointed staff and decor.

Posted by , from washington, DC on Mar 11, 2019

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5 out of 5
The hotel and staff are so great! From the moment I arrived I knew I wouldn’t want to leave so I extended my stay for another 4 days! In fact i’m still here enjoying Miami :))

Posted by on Aug 5, 2018

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4 out of 5

ellegant and sassy on the water

Pros: Location, location, the views, decor, staff friendliness
Cons: Hotel of this quality I think should't use chlorine!!!!! in the lobby pond and on towels, bathrobes,free wi - fi a must, valet open the passeger door
Location: great, shopping , restaurants
elegant, sassy, exclusive , beautiful location !!!!!, But too much chlorine smell in the lobby , chlorinated towels and sheets that gave me sensitivity....

Posted by , from NJ on Dec 5, 2017

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5 out of 5

Spectacular View of city from Brickell Key

I really enjoyed personal yoga in the morning on the lawn.

Posted by , from Clearwater on Jun 26, 2017

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4 out of 5

Great looking Hotel... wonderful view

Pros: Staff. View. Location
Cons: Make balconies private
took an hour and 1/2 to check in for a reserved room on the 7th floor. Hotel staff was great, Very professional. Hotel housekeeping visited the room once during the whole weekend stay. Didn't leave enough towels but with one call we had them in minutes. Somewhat disappointing is the balcony. Not a private balcony. Separated from the next balcony by a see through screen. When on the balcony you can see into the next rooms. With the selection in Miami I may not stay again.

Posted by on May 30, 2017

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5 out of 5

Great Customer Srevice

I recommend this hotel to anyone who wants to stay in a 5 star hotel with all the perks that comes with this rating. Excellent service fantastic views and awesome food. Stay there you will expierence an unbelievable expierence. I highly recommend. PB

Posted by , from B on May 15, 2017

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5 out of 5

Outstanding location near downtown Miami.

Excellent hotel location near downtown. Outstanding view of Miami's incredible skyline and Biscayne Bay. Front desk, housekeeping and valet staff very cordial and helpful. Would certainly stay at the Mandarin Oriental again.

Posted by , from L.A. on Aug 5, 2016

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About the Mandarin Oriental, Miami

Location 500 Brickell Key Dr, Miami, FL 33131

Property Features

Mandarin Oriental, Miami offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. Business amenities include a business center and a meeting room. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Miami. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 326 guestrooms or units
  • 20 levels
  • 4 bars or lounges
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (13.9 km / 8.6 mi)
  • Metro station: Eighth Street Metromover Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Mandarin Oriental, Miami offers 326 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Miami hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Mar by Gaston Acurio - Overlooking the ocean, this restaurant specializes in Peruvian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

MO Bar + Lounge - Overlooking the ocean, this cocktail bar specializes in American cuisine and serves breakfast and light fare. Happy hour is offered. Open daily.

Oasis Pool Cafe - This café specializes in American cuisine and serves lunch and light fare. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Mandarin Oriental Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt; guests are allowed up to 2 packages. The property will charge an additional fee for each additional package. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Maximum 1 per room (weight limit: 30 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 33 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (rates may vary)
  • Fee for in-room wired Internet: USD 15 (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Miami Hotel
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental Miami
  • Miami Mandarin Oriental
  • Mandarin Miami
  • Mandarin Oriental, Miami Hotel Miami
  • Mandarin Oriental
  • Mandarin Miami
  • Miami Hotel Miami
  • Mandarin Oriental
  • Miami Mandarin Oriental
  • Mandarin Oriental Hotel Miami
  • Mandarin Oriental, Miami Hotel
  • Mandarin Oriental, Miami Miami
  • Mandarin Oriental, Miami Hotel Miami

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.