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4.5 out of 5

"Very clean. Did not like pool very small no room. Extra fees for parking rental. Breakfast not included in stay. Stated that they had music nightly an ... " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

3-star hotel near Country Music Hall of Fame and Museum

Heart of Nashville

Within a 10-minute walk of this Downtown Nashville hotel, you'll find Country Music Hall of Fame and Museum and Music City Center. Bridgestone Arena and Johnny Cash Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$190* Per night/room Jul 3 - Jul 4

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible, City View (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn & Suites Nashville Downtown - Broadway ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn & Suites Nashville Downtown - Broadway

Everyone (11) Couples (2) Family (7)
3 out of 5
Very clean. Did not like pool very small no room. Extra fees for parking rental. Breakfast not included in stay. Stated that they had music nightly and did not. No where to eat in hotel. Lobby prices too high.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 9, 2022 by Customer Service

Thank you for taking the time to share your feedback, Pamela. It's great you had a pleasant stay with us. We're happy you enjoyed our clean facilities. However, we're disappointed your time with us was less than ideal and that you had such challenges. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

3 out of 5
No on site dining available - restaurant has been closed for months and not scheduled to reopen until end of summer. No indication on website. Also, coffee maker in room didn't work, no response when reported. Expensive breakfast for very limited selection - precooked eggs, waffles under warming light. Seems a bit minimal for over $20.

Posted by on May 25, 2022

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Comment from Hotel Management

Jun 12, 2022 by Customer Service

We appreciate your feedback, Sheri. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.

5 out of 5

Posted by on Mar 27, 2022

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5 out of 5

Posted by on Jan 12, 2022

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5 out of 5
Our room was amazing!! Top floor corner room with all windows and amazing views!

Posted by on Dec 27, 2021

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Comment from Hotel Management

Jan 25, 2022 by Customer Service

Thanks for the wonderful review, Jason! We're delighted your time at Holiday Inn & Suites Nashville Downtown - Broadway was so fantastic! We care deeply about the happiness of our guests so it's amazing we could share our beautiful views with you. We aim to please and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience! Have a lovely day!

3 out of 5
Nice location downtown, but upon arrival was told the bar was closed due to staff shortages, which was not indicated on Travelocity. Parking was by valet only, seemed a bit pricey at $40 an overnight. Also, there is no breakfast included nor did one seem available.

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 17, 2021 by Jamie

Thank you Melissa for taking the time to post a review. We value your feedback it helps us to improve our customer experience. We do hope that you give us another opportunity to serve you in the future.

5 out of 5
We enjoyed everything!!

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 17, 2021 by Jamie

Thank you Harry we hope to see you again soon.

4 out of 5
Hotel was in a nice location, easy to get to Broadway St. Only thing I thought could have been better was the pool at the hotel. But overall was a good place to stay!

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 15, 2021 by Holiday Inn & Suites Nashville Dtwn. Conv. Ctr.

Thank you for being our guest at Holiday Inn & Suites Nashville Dtwn. Conv. Ctr. we hope to see you again soon.

3 out of 5
Location was decent. A few blocks from the center of activity, but far enough away to be a quiet area for rest. The pool was comical in that the size was unusable. Front desk could use an extra person to help since there was always a wait to get towels and other items since rooms were not being cleaned during stay.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 3, 2021 by Catherine La Haie

Thank you for taking the time to review our property. We value your feedback and look forward to your next visit with us.

5 out of 5
Clean and close to Lower Broadway. Check in was easy.

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 7, 2021 by Catherine La Haie

Thank you for taking the time to review our property! We look forward to your next visit!

About the Holiday Inn & Suites Nashville Downtown - Broadway

Location 415 4th Avenue South, Nashville, TN 37201

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn & Suites Nashville Downtown - Broadway offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly Holiday Inn & Suites Nashville Downtown - Broadway also features a terrace, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Nashville hotel is smoke free.

  • 230 guestrooms or units
  • 15 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Nashville Riverfront Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn & Suites Nashville Downtown - Broadway offers 230 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

4th and Peabody - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 22 per person (approximately)
  • Covered valet parking fee: USD 52 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Dtwn Conv Ctr Hotel
  • Holiday Inn Nashville Dtwn Conv Ctr
  • Holiday Inn Dtwn Conv Ctr
  • & Suites Nashville Broadway
  • Holiday Inn Suites Nashville Dtwn Conv Ctr
  • Holiday Inn Suites Nashville Downtown Broadway
  • Holiday Inn Suites Nashville Dtwn Conv Ctr an IHG Hotel
  • Holiday Inn & Suites Nashville Downtown - Broadway Hotel
  • Holiday Inn & Suites Nashville Downtown - Broadway Nashville

You should know

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.