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Holiday Inn & Suites Nashville Downtown - Broadway

3-star property
415 4th Avenue South, Nashville, TN 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Location to all the music and sites was convenient. Hotel was clean. But toilet seat was broken and no pool or hot tub in service during our stay. Int ... " More

By a verified traveler on Wed 12 Apr 2023

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Standard Room, 2 Queen Beds (Walk In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$169* Per night/room Jun 4 - Jun 5

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible (Communications, Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible, City View (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn & Suites Nashville Downtown - Broadway, an IHG Hotel

Everyone (6) Couples (5) Family (5)
3 out of 5
TV did not work.

Posted by on May 24, 2023

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Comment from Hotel Management

May 24, 2023 by Customer Service

Thank you for taking the time to submit this feedback, Cynthia.We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

3 out of 5
Location to all the music and sites was convenient. Hotel was clean. But toilet seat was broken and no pool or hot tub in service during our stay. Internet was down part of our stay.

Posted by on Apr 12, 2023

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Comment from Hotel Management

Apr 12, 2023 by Customer Service

Thank you for taking the time to share your feedback, Gregory.It's great you had a pleasant stay with us. We're happy you enjoyed our excellent location. However, we're disappointed your time with us was less than ideal and that you had such challenges with the condition of our bathroom. We are also sorry that the scheduled maintenance of our pool and spa as well as our internet being out proved to be an inconvenience during your stay. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward.We look forward to hosting you again soon for a more positive experience.

5 out of 5
No one told me about the $60 parking fee. No could help me... Other then that comfortable and nice place to walk too.

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 1, 2023 by Customer Service

Thanks for the nice rating, Mary Ann!We're glad to hear that you enjoyed your stay with us. We're happy that you loved our comfortable accommodations and walkable location. We strive to provide our guests with warm hospitality, efficient service, and clean rooms. Regarding your concerns with our communication of our parking fee, we will bring those to the attention of our team as we continue to improve for the future.We'd love to share a more positive experience with you next time. Have a beautiful day!

4 out of 5

Posted by on Mar 31, 2023

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Comment from Hotel Management

Apr 20, 2023 by Customer Service

Thank you for taking the time to share your review with us, Tim!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Holiday Inn & Suites Nashville Downtown - Broadway.

5 out of 5
He hotel was in a great location the food prices were to expensive

Posted by on Mar 9, 2023

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Comment from Hotel Management

Mar 10, 2023 by Customer Service

Thank you for leaving us this wonderful review, Tim!We're thrilled your time at Holiday Inn & Suites Nashville Downtown - Broadway was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

5 out of 5
Conveniently located to all sorts of bars, restaurants, and venues with live music. Valet parking was a plus. Employees were very welcoming.

Posted by on Feb 7, 2023

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Comment from Hotel Management

Feb 8, 2023 by Customer Service

Thank you for the great review, Jerry!We're pleased to hear that you enjoyed your stay at Holiday Inn & Suites Nashville Downtown - Broadway. It's wonderful to know that our convenient location, valet service, and kind staff left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!

5 out of 5
The Holiday Inn and Suites was in a great location. The room was nice and large but needed more lighting. Also, bathroom could have had more hooks for towels, clothes.

Posted by on Nov 1, 2022

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Comment from Hotel Management

Nov 2, 2022 by Customer Service

Thank you for this lovely rating, Mary!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Holiday Inn & Suites Nashville Downtown - Broadway. We'd like to share an even better experience with you soon.

3 out of 5
Very clean. Did not like pool very small no room. Extra fees for parking rental. Breakfast not included in stay. Stated that they had music nightly and did not. No where to eat in hotel. Lobby prices too high.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 9, 2022 by Customer Service

Thank you for taking the time to share your feedback, Pamela. It's great you had a pleasant stay with us. We're happy you enjoyed our clean facilities. However, we're disappointed your time with us was less than ideal and that you had such challenges. We care about the satisfaction of our guests so we'll be sure to address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

3 out of 5
No on site dining available - restaurant has been closed for months and not scheduled to reopen until end of summer. No indication on website. Also, coffee maker in room didn't work, no response when reported. Expensive breakfast for very limited selection - precooked eggs, waffles under warming light. Seems a bit minimal for over $20.

Posted by on May 25, 2022

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Comment from Hotel Management

Jun 12, 2022 by Customer Service

We appreciate your feedback, Sheri. It's unfortunate you had such challenges during your time with us. We're disheartened that our amenities and services offered weren't up to par with your expectations. We hold ourselves to a higher standard so we'll discuss your concerns with the appropriate members of our team moving forward. We hope for the chance to host you again soon for a more positive experience.

5 out of 5

Posted by on Mar 27, 2022

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About the Holiday Inn & Suites Nashville Downtown - Broadway

Location 415 4th Avenue South, Nashville, TN 37201

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Hotel Policies

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.